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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I placed a large order and decided to return a few items that weren't my favorite. One of the pieces was bought with a member credit. I was told that the member credit would be returned as a member credit to my account. This did NOT happen - so I no longer have the product OR the credit to buy another product. WHAT A RIP OFF.
Great quality but the selection of the things that I want is poor. The items that are my style never have my size so I just end up buying things to buy things instead of buying what I want. Scrubs are great though!
Frustrating that:
- I was emailed a $10 off code and was not able to use it
- The code was emailed bc my last order was late
- The email was send in Aug of 2024 but the disclaimer says it expired like a year prior, which makes no sense.
- Reaching out to chat yielded literally no response at all
- Reaching out via phone resulted in hearing I was something like the 200th customer on hold, which also doesn't make sense.
Great products. Very odd customer experience.
I know i was buying on a whim and purchasing without reading but i have experienced multiple confusions ordering and receiving my products... very misleading IMO. I will not be ordering again without deep thought i feel ripped off by the products and pricing received. So i will just but elsewhere.
They fooled me into an account and charged me monthly without permission
Overall I think the product is good. There are two problems with Fabletics that prevent me from being a regular customer:
1- My size is never available. It is always sold out.
2- If my size is available, which is either a small or extra small, I place an order and over 50% of the time I have to return it because it is either too big or too small. When I try to exchange for the next size, it is sold out.
I had to get cancel my credit card and replace it because of this website. That said, the leggings were good. The trade-off isn't worth it to me though. Super stressful dealing with this site and everything related to it.
Very comfortable! But a little pricey,wish they would have more sales on them
Great product, deals and easy and convenient online and membership experience. Highly recommend!
Great products. The quality is wonderful. True to size and so comfortable. Reasonably priced and always have great sales.
Not liking the business model where you hve to be a member to purchase items at a reasonalbe price. The month I did join there was little inventory of what i/ wanted.
Scrubs are very comfortable. I work out and have broad shoulders so it's hard to fit into many tops. These scrubs have been amazing at how well they fit. Nice and fitted without limiting mobility, wicks water very well, and super stylish. The color options are amazing.
Merchandise is good but the membership system is not!
The Maternity Clothing is basically nonexistent. I can't even remember the last time the added new items or restocked. I keep getting asked to remove my review but nothing has changed so I stand by it.
I signed up for a membership based on an offer for "2 pairs of shorts for $20". It was not made clear to me that I was signing up for a $60/month membership. I received 1 pair of shorts for that $60 plus shipping. I feel this is predatory.
But that's not my main problem. The clothes suck $#*!. They all arrive with threads coming out and more threads come out with every wash. I tried a few different variety of clothes and found the same to be true for their dress clothes and other athletic apparel. Now I don't wear them out in public not only because they are falling apart. But I fear that someone I like will see the fabletics logo a think I am a gullible person who falls for scams.
I ordered 3 items in July. Then called in August and had to cancel and reorder and now am still waiting for my order. It makes me not want to order from Fabletics if I have to wait 2 months for merchandise that I paid for months ago!
No me enviaron mi pedido completo hasta que yo me fijé hable y hicieron nuevamente el envío y tardaron más de 10 días en hacerlo
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members