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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great scrubs
September 13, 2024

Great fit excellently made I love them and now have 3 set and plan to buy more

Date of experience: September 3, 2024
Pennsylvania
1 review
0 helpful votes
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Misleading
September 13, 2024

When I signed up at fabletixs, it wasn't clear that I would be charged monthly unless I made a purchase! That is crazy. I was not aware of this until my account was charged the month after I made a purchase.
I returned my entire purchase as items didn't fit or weren't as described on the website. Website is not user friendly and I would never look at any fabletic products in the future. Very disappointing

Date of experience: September 3, 2024
Washington
1 review
0 helpful votes
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Hi,

I thought I was getting a great deal on a pair of shorts for my 13 year old. Instead I was signed up for a subscription for clothes? It was quite an ordeal to cancel that subscription and I was still stuck with a $75 charge that I bought a pair of pants with that nobody wants.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Very deceptive
September 13, 2024

It is not good I did not want a monthly membership, but now I am going to have to research to stop it

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Shipping takes too long
September 13, 2024

Nothing more to say. I ordered quite a few things for a vacation. My items arrived 10 days after my order was placed AND not in time for my travels.which is why i purchased them. My items were delivered within the company's delivery expectations. That said, i order from other competitors and receive my items within a week at the most. I feel you all have some work to do with a more timely delivery time. Also, your tracking system is not good at all. Disappointed. This was my 1st order as a new member, i've since skipped the past two months as I decide wether to cancel or not. Just a bad taste in my mouth with this experience.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Chose expedited 1-2 day shipping and was basically told by customer service that they don't follow that timeline and my 15 dollars will not be refunded nor will I receive a credit of any kind. Simply the worst experience I've had in my entire life.

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
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Love my diabetics!
September 13, 2024

Flexible, soft scrubs. Very easy to move in and excellent at keeping my core warm with freezing night shifts.

Date of experience: September 3, 2024
New York
3 reviews
0 helpful votes
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Great quality
September 13, 2024

Great Quality and fast delivery. The color and material was exactly the website.

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Scrubs review
September 13, 2024

I ordered a set of scrubs to test out.
The material is good quality, but I expected more stretch being from fabletics, they're also large compared to other brands so people definitely need to size down and petite if you're shorter.

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Great leggings
September 13, 2024

The quality and selection of leggings is wonderful. I wish they would expand on women's T-shirt selection.

Date of experience: September 2, 2024
Minnesota
1 review
0 helpful votes
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Membership way too expensive
September 13, 2024

The clothes seem cheap when you forget abut the membership, but everything is too much money

Date of experience: September 2, 2024
Colorado
1 review
0 helpful votes
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Yitty and Fabletics
September 13, 2024

I started out with Yitty. It was recommended by a friend and I liked the idea of buying products made for bigger (plus size) girls. I didn't purchase much in the beginning. I accumulated lots of credits, mostly because I didn't pause it or ask that I not be charged, which I didn't seem to mind. I did order 4 or more things to use up my credits. I did this about three times (buy, accumulate & buy). Finally I decided to cancel my membership, cut out some of my "extra" spending. I had my (adult) daughter spend the last of my credits and then cancelled my membership. It was an easy process and the site doesn't guilt you into cancelling your membership.

I did order from both Yitty and Fabletics.

Date of experience: September 2, 2024
Utah
1 review
0 helpful votes
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Best workout clothes
September 13, 2024

They have the best workout and everyday clothes. They are so comfy and look great. You get so much quality with them. Their values are top notch especially with the membership!

Date of experience: September 2, 2024
Michigan
1 review
0 helpful votes
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It was fast and products where great
September 13, 2024
Updated review

Have no complaints at all everything was good products were very good

Date of experience: September 2, 2024

Sizing has been wrong again
August 29, 2024
Previous review

The sizes for the clothes that i have ordered was not the right one again

Date of experience: August 19, 2024
Florida
2 reviews
0 helpful votes
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Untruthful
September 13, 2024

I ordered some shorts for my grandson, and at the time thought I got a great price, but to my surprise a ridiculous charge appeared on my credit card, upon calling fabletics, it turns out to get the good price, you have to pay a monthly premium,that they fail to tell you about when ordering very dishonest won't be doing business ever again! With fabletics..

Date of experience: September 2, 2024
Minnesota
1 review
0 helpful votes
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Good customer service
September 13, 2024

I had a problem with one of my pairs of pants and they sent me a brand new pair no questions asked. The process of sending my pants back was really easy as they used a service that only required me to bring them to my local ups store, I didn't have to pay for
Packaging or anything which was really cool. Fabletics is top notch.

Date of experience: September 2, 2024
Rhode Island
1 review
0 helpful votes
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Fabletics is inconsistent
September 13, 2024

I recently had the chance to try out Fabletics, and while I found the clothing to be of pretty good quality for the price, there are several aspects that left me frustrated as a consumer. Firstly, the pricing is incredibly inconsistent. It's hard to gauge the true value of what you're purchasing because the prices seem to vary significantly. This lack of transparency makes it challenging to know if you're getting a good deal or not. Additionally, the value of the member credit seems misleading. Most of the time, you can find items for less than the member credit cost during sales or promotions throughout the month, which makes the membership feel less valuable than it should be. On a positive note, I believe "The One Short" is one of the best products Fabletics offers. However, it would be great if they considered introducing lighter shorts similar to those from Lululemon and Nike Dri-Fit for a more versatile range, especially for those looking for something lighter for workouts or casual wear. Overall, while I appreciate the quality of the clothing, the inconsistent pricing and perceived lack of value in the membership make me hesitant to fully commit to Fabletics as a go-to brand.

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Great products so far
September 13, 2024

The scrubs fit AMAZINGLY and they have no restrictive movement at all. I like taking advantage of the credits that's rewarded. This will most definitely come to use in the future

Date of experience: September 2, 2024
Pennsylvania
1 review
0 helpful votes
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Good product
September 13, 2024

2 thumbs up love the product and speed of delivery of the product

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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No variety
September 12, 2024

There has not been a lot of variety, the membership doesn't seem worth it anymore since the sales are less then the fee and you do not get compensated and the few items I am interested are usually out of stock. I have been a member since about 2015 and the quality has gotten worse as well as the selection. I went to a store location in Orlando when I was visiting since they didn't have one in my city and they would not give me the sale since I was already a member and it was only for people signing up which I feel does not encourage loyalty to the brand at all.

Date of experience: September 2, 2024