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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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The representative I spoke with was incredibly kind and very helpful, we were able to get everything figured out. All my questions were answered easily and promptly.
I always try to filter items so only items in my size come up. But whenever I click on an item, it says my size is sold out. Why would I want it to include items sold out in my size in my search?
Love the clothes. At the end it was a better option to choose a top and leggings that is fair for 69 dollars.
Ordered pants and some accessories. Two of the pants were too long, when I tried to exchange for a different size, the app initially let me, then I glitched. I went back in to try and initiate the exchange again, but those two items were all of sudden it eligible for exchange…hmmm. Fanny pack is nice but the pockets on the inside are not sturdy and were stretched out so they don't hold small items well.
Love Fabletics, the outfits are well made, stand up to many washing and hold firm. My husband also says they look so good with a change of shoes they work for going out as well.
I really like the styles but I think offering sales to non customers most of the time is so frustrating. I would buy a lot more of those sales were given to current members
They reel you in with unheard of discounts, my first purchase was phenomenal, but now it's business as usual, nothing is affordable any longer.
I like fabletics clothes a lot. They are good quality, comfy, and useful for hiking or for sitting on a plane for 6 hours. I like that there are often sales. However, I've gotten a little weary of the sales since they will typically be sold out of every color and size that I could possibly want. The options for men are limited but they list the items such it seems that there are a lot more colors available; once you click it you find that the color you clicked on is not in stock in any size at all, and you are offered the few colors/sizes that are actually available. I also recently ordered a pair of joggers and unfortunately received an item that was the correct color but with a different color for the drawstring and accents - instead of dark purple on light purple it was neon yellow on light purple which I just could not rationalize keeping.
I like the foray into scrubs. The fit of the men's top seems weird to me, but otherwise they are good quality. Not quite as stretchy or comfortable as figs. Also wish these were on sale more often.
Also, they are trying to make it increasingly difficult to find the skip button. They hide it deep in the membership information so that you have to scroll UP to find where it's hidden. Very annoying and I actually did fail to skip one time after probably missing the very last confirmation click. I don't know, I like the products but am starting to feel like enough's enough.
Returns are very humane and easy which I adore!
Ordered 5 items and it said it was shipped in a few days and then took a whole month to arrive. The shipping service they use is horrible
Great prices, great sale! I've been a member for over 15 years and love everything about Fabletics. Returns are super easy and the employees at my local store are top notch just like the quality of all their items.
I had messaged customer support about my order. I had a promotional order with a bathing suit for $10 and I order an extra bathing suit and some shoes. I returned one of the bathing suits and shoes and kept the bathing suit was interested in keeping. I got charged regular (discounted but not promotional price) for the bathing suit I kept and got refunded $10 for the suit I sent back. I never got a solution to this matter just explanation of what I already knew from customer service. I decided to send back the bathing suit I was going to keep since I was unhappy with not getting the promotional price as advertised.
I like the scrub fabletics; the material of the uniforms were very nice and well made.
The reason that I had to cancel my subscription was because they were too expensive
I use to love Fabletics but my recent experience has been anything but satisfying. There are very few products available in my size so it makes being a member useless!
My addiction to this brand has reached epic proportions. The customer service was so on point in helping me get the biggest bang for my buck. They were friendly, helpful, and greeted me with a smile. Customer service unfortunately, seems to be something of the past these days. However, that is not the case with Fabletics. They still continue to provide a Fabulously wonderful customer service experience and for that I am thankful and proud to spend my hard earned dollars here.
Can't wait for my new drip! Have been waiting to see if they were bringing this style of dress back on the site and lucky me I was able to snag it!
While I was finally able to place an order, it's is very difficult to find something in stock. It's rare that anything is in stock.
The actual clothing products received were very nice. Its the buying experience and customer service that will stop me from ever purchasing again. I ordered something with embroidery. It showed up with the embroidery on the wrong side. When I spoke with customer service they admitted its a known glitch that the picture showing where it would be shows it was wrong. I made my selection the location based on where the picture was showing me it would be. Instead of apologizing and making it right, they offered me 15% off one item in my next purchase. How can a company screw up with a known glitch and think that 15% off one item in my next purchase is making it right? After having to argue my point and not letting it go the best offer I got was 25% off my next purchase. Again, no offer to correct the mistake on the item I had already paid for.
After sharing my frustration with my purchasing experience with others, I'm hearing that this is pretty much what you get with them. It's a crap shoot if you're going to be happy with your purchase, if you're not, good luck because they don't stand behind what they sell.
I thoroughly enjoyed the quality of my garments and I appreciate the detail. My only complaint, bc I am impatient, is delivery time. Seems to take a full two weeks to get to me while other places I order from take days. Not sure why? So, my next order I paid extra to see how fast delivery was for $15 more.
Good athleisure gear for a good price with VIP discounts. Good customer service that make exchanges, returns, and troubleshooting easy
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

