Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Carolina R.
Unfollow Carolina R.
Share Review
Report Review

Great quality
September 15, 2024

Anything I've ever bought for myself or gifted to someone from Fabletics has been of amazing quality. Anytime I gift an item from Fabletics to someone, they instantly fall in love with their clothes.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Elias P.
Unfollow Elias P.
Share Review
Report Review

Beyond expectations
September 15, 2024

I'm very pleased with this brand, the quality is great, shorts and t shirt look great and fancy, and the delivery… beyond expectations.

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
Follow Amber Y.
Unfollow Amber Y.
Share Review
Report Review

Not just this order
September 15, 2024

But I'm not thrilled with this company in general. Your option of being a loyalty customer is an outrageous price compared to your non stop savings that are better then the loyalty price. And if you forget to use your credits in time you won't refund it. What a scam. This company is not worth ever buying from.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Brittany R.
Unfollow Brittany R.
Share Review
Report Review

Fantastic
September 15, 2024

I LOVE Fabletics! They're leggings and bras are so comfy and have the perfect amount of compression!

Date of experience: September 4, 2024
Colorado
1 review
0 helpful votes
Follow Charlie X.
Unfollow Charlie X.
Share Review
Report Review

Great shorts
September 15, 2024

Good quality shorts that fits great. I would recommend.

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
Follow Alicia P.
Unfollow Alicia P.
Share Review
Report Review

Subscribe
September 15, 2024

You should not have to subscribe to a monthly fee to be a member.

Date of experience: September 4, 2024
Louisiana
1 review
0 helpful votes
Follow Chi V.
Unfollow Chi V.
Share Review
Report Review

Very comfortable and stylish
September 15, 2024

Was the perfect size for my petite body. I receive so much compliments when I wear them.

Date of experience: September 4, 2024
Tennessee
1 review
0 helpful votes
Follow Andrea T.
Unfollow Andrea T.
Share Review
Report Review

Keep sliding down
September 15, 2024

I've been wearing Fabletics for almost 10 years. I recently ordered 3 leggings and they are the worst leggings I've ever worn. Medium was way too tight but large is fitted in the thigh but more loose in the waist, making them slide down with every few steps.
I'm a personal trainer so I'm wearing these pants 9+ hours and I can't get through my day without pulling them up constantly.

Date of experience: September 4, 2024
California
2 reviews
0 helpful votes
Follow Wyatt T.
Unfollow Wyatt T.
Share Review
Report Review

Great color, don't love the fabric
September 15, 2024

I went ahead and kept the leggings I ordered because I really needed something in brown, But every time I wear them, I wish I had returned them. The fabric isn't stretchy in the same way that the other leggings I ordered from Fabletics and they're not as comfortable to work out in.

Date of experience: September 4, 2024
Texas
1 review
0 helpful votes
Follow Chad K.
Unfollow Chad K.
Share Review
Report Review

We love Fabletics!
September 15, 2024

Great quality athletic & athleasure wear. Always at a great price, with or without a member credit. After 4 years we do skip a lot of months. Mainly due to lack of space for anymore!

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
Follow Christine P.
Unfollow Christine P.
Share Review
Report Review

Returns do not get proper credit
September 15, 2024

I returned sneakers and pants which I used credits towards and my return for BOTH was less than the 1 member credit of ~60 that's atrocious and very disappointing. I'm praying to find things that works so I can use my remaining credits and cancel. Probably better off going to the store, it's disappointing the returns online would steal money like this

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
Follow Anish B.
Unfollow Anish B.
Share Review
Report Review

Too hard to cancel membership
September 15, 2024

The process to cancel a membership is cumbersome and absolutely a "dark pattern" - Google it. Bad for consumers and misleading

Date of experience: September 4, 2024
Nebraska
1 review
0 helpful votes
Follow Adam E.
Unfollow Adam E.
Share Review
Report Review

Cloths are comfortable but it takes forever to get them. Shipping needs a lot of improvement.

Date of experience: September 4, 2024
Oregon
1 review
0 helpful votes
Follow Barry T.
Unfollow Barry T.
Share Review
Report Review

Love the clothing. But in order to get decent prices, you need to join the 'club', and then in order to avoid making a steep 'donation' every month you have to go in and "skip" or cancel your membership entirely. What an unnecessary hassle! Would MUCH prefer everyday pricing with occasional sales, like every other site that I buy from.

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
Follow Anshany R.
Unfollow Anshany R.
Share Review
Report Review

Love everything
September 15, 2024

Always buy for the fit and the fact there are pockets. Makes me look slimy and I can hide my phone and money in the pockets! Bras are always comfy and sexy looking and feels HotMama. The BEST clothes for lounging and working out! 😍

Date of experience: September 4, 2024
Kentucky
1 review
0 helpful votes
Follow Monalisa O.
Unfollow Monalisa O.
Share Review
Report Review

Athletic wear: win. Scrubs: meh
September 15, 2024

This was my first order with Fabletics. I've been to the store before and bought pants and bras. Online I decided to get a few bras, a swimsuit and I wanted to try the scrub pants. The bras fit really well. The swimsuit fits well. It came in a good time as well. The scrubs were a great fabric but they did not fit well. They were too tight at the waist and uncomfortable to move. I returned them and got the new pair of pants. They unfortunately were too long. The scrub pants had to be returned again. When I got a new pair, they were a larger size and petite. They fit a bit better in the waist but now are a bit too expansive. I can't return them again now but I know for next time when it comes to the scrub pants.

Date of experience: September 4, 2024
Connecticut
1 review
0 helpful votes
Follow Agnes W.
Unfollow Agnes W.
Share Review
Report Review

The Best!
September 15, 2024

Kaltrina! What a pleasant and friendly staff! I had the most positive experience. She was beyond helpful and really engaging. Her positive and very friendly attitude will go a long way. Should be modeled.
She helped with an exchange as well as purchase. I asked for her opinion on how the outfit looked / fit on me.
She is an employee that is clearly looking out for the best interest of the company. Her colleague was wonderful as well.

Date of experience: September 4, 2024
District of Columbia
1 review
0 helpful votes
Follow Ebonee U.
Unfollow Ebonee U.
Share Review
Report Review

Shocked
September 15, 2024

They cancelled a large order I placed during a labor day sale for an event I am having in a few days!

Date of experience: September 4, 2024
California
2 reviews
0 helpful votes
Follow Andrea V.
Unfollow Andrea V.
Share Review
Report Review

Great shopping experience
September 14, 2024

Made some purchases online, and some items didn't fit and/or I didn't care for on me. I decided to exchange at my nearest store. Everyone was extremely friendly and helpful. It made for a great shopping experience

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
Follow Edmon F.
Unfollow Edmon F.
Share Review
Report Review

Fablexcellence
September 14, 2024

The discounts I get for member credits pay for themselves. I can't go anywhere else to get tees and shorts for $10. Plus, the active wear doubles as both lounge and work pants.

Date of experience: September 4, 2024