Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Marcus I.
Unfollow Marcus I.
Share Review
Report Review

Great quality!
September 15, 2024

Every item I have purchased has been great quality for a reasonable price! Great customer service as well!

Date of experience: September 5, 2024
Michigan
1 review
0 helpful votes
Follow Kimberly F.
Unfollow Kimberly F.
Share Review
Report Review

Inconsistent
September 15, 2024

I used to love fabletic's but I'm afraid their quality is dwindling. I bought a pair of 7/8 leggings and the treads in the inner thigh began to unravel causing holes. I have never had this issue before but will not buy again for this reason. I haven't gained any weight or went up in size. This is disappointing as these leggings weren't cheap.

Date of experience: September 5, 2024
Ohio
2 reviews
0 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Share Review
Report Review

Great product and great customer service
September 15, 2024

I have made a few orders now using some amazing sale pricing and cannot complain about the quality of the product. Everything I have received is well made and extremely comfortable. Also, I have had to return a few things that did not quite fit and the process was simple at my nearest Fabletics store. The employees granted every request I had and made the process seamless!

Date of experience: September 5, 2024
Haiti
1 review
0 helpful votes
Follow Cassandra L.
Unfollow Cassandra L.
Share Review
Report Review

The leggings are way too thick to workout comfortably in. I've done the subscription twice now and canceled after 2 or 3 months. Workout clothes are meant to be breathable but these are more suitable for lounging in cold conditions. I also bought a top which I disliked as well. The cut was too low. It did not fit right. Again more athleisure

Date of experience: September 5, 2024
North Dakota
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Charge sales tax on shoes w/o remorse
September 15, 2024

MN State Department of commerce confirmed that they shouldn't be charging sales tax on Crocs, but fabletics is adamant it's fine and certainly didn't register for cashback either

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
Follow Ewa G.
Unfollow Ewa G.
Share Review
Report Review

Good quality and nice styles
September 15, 2024

I like the quality of their products and their styles and very nice. Great sets! They also have amazing clearance and sale offers like 2 for $24. I highly recommend getting that. Customer service is also ok, sometimes it just takes forever to use their chat. Overall very satisfying.

Date of experience: September 5, 2024
Arizona
2 reviews
1 helpful vote
Follow JASON J.
Unfollow JASON J.
Share Review
Report Review

Don't believe hype
September 15, 2024

Confusing pricing model, lack of easy and basic info on website about products and fabric, shipping takes forever. Sizing info was less than accurate. Returned entire order (multiple items) to a store, which was actually the only highlight in customer service. Cancelled "membership" immediately, which actually takes a few phone calls and departments, and then felt like a used car experience where multiple "if you stay today" offers were made. I'll never shop here again, but will use this as an example of "here's what a bad customer experience looks and feels like" in customer service classes I teach.
If zero or negative stars were an option…

Date of experience: September 5, 2024
Idaho
1 review
0 helpful votes
Follow A D.
Unfollow A D.
Share Review
Report Review

Sketchy sales tactic
September 15, 2024

Their sale prices equate to a subscription type program that's mandatory to sign up for and difficult to cancel.

Date of experience: September 5, 2024
North Carolina
1 review
0 helpful votes
Follow Alex H.
Unfollow Alex H.
Share Review
Report Review

Stock
September 15, 2024

It still seems like the filters don't actually filter out what they need to. You can click on items and they won't have small even though I filtered for just small.

Date of experience: September 5, 2024
North Carolina
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

Best Leggings Ever
September 15, 2024

They are so soft and comfy and I'm just a little obsessed with them!

Date of experience: September 5, 2024
Jamaica
1 review
0 helpful votes
Follow K Y.
Unfollow K Y.
Share Review
Report Review

Great Products
September 15, 2024

I am happy with the items I received from this order. My previous order was stolen by USPS, so I was a little nervous that I wouldn't get this one. However, it arrived and everything fitted perfectly, except the bra. The materials are soft and do just what they say they will do. Go Fabletics!'

Date of experience: September 5, 2024
New Hampshire
1 review
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

Excellent product at an excellent price
September 15, 2024

Everything we have purchased from Fabletics we love.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
Follow Christa Q.
Unfollow Christa Q.
Share Review
Report Review

Athletic shorts for men with liner
September 15, 2024

My son loves his athletic shorts with the liner. The fit is prefect for what he was wanting.

Date of experience: September 5, 2024
Florida
1 review
0 helpful votes
Follow Jesus H.
Unfollow Jesus H.
Share Review
Report Review

Amazing experience
September 15, 2024

Great product, great quality and design. Me and my wife love this brand and what it offers.

Date of experience: September 5, 2024
South Carolina
1 review
0 helpful votes
Follow Annette V.
Unfollow Annette V.
Share Review
Report Review

SAD
September 15, 2024

YOU never told anyone about a membership or subscription! Then the next month you magically deducted the amount from my account. Ridiculous! To your credit only to threaten the BBB but once and you deducted it and stopped the subscription. Clothes are great! However will never place another order.

Date of experience: September 5, 2024
Michigan
1 review
0 helpful votes
Follow Jenny V.
Unfollow Jenny V.
Share Review
Report Review

Overall haven't been happy lately
September 15, 2024

Always end up returning my items due to the fit. I skip all the time but haven't canceled because I have credits. I don't want to pay the high shipping costs due to the reason "it's coming from China". I'd rather pay more for US made. Material does not seem the same as it used to be, tends to rub and get irritated.

Date of experience: September 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow Doug Z.
Unfollow Doug Z.
Share Review
Report Review

Clothing
September 15, 2024

Love the clothes
The boxers are comfortable. The tank top fit perfectly and the sweatpants are comfortable n fit perfectly

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
Follow Trevor S.
Unfollow Trevor S.
Share Review
Report Review

The quality of the clothing is very good, but that is not able to overcome the egregiously long time it took to deliver and that the package appeared to disappear into the ether for weeks & weeks without update.

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
Follow Cindy N.
Unfollow Cindy N.
Share Review
Report Review

Pockets
September 15, 2024

The monthly rate isn't worth it since the stuff I want is less than the fee. All I want is a hidden pocket in the front. Only a couple of leggings/shorts have them. As soon as I can find something to use my credits on, I will be discontinuing my membership.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
Follow Christiana P.
Unfollow Christiana P.
Share Review
Report Review

Constantly out of stock
September 15, 2024

I have my favorite few fabrics and legging lengths and they are always sold out of my sizes

Date of experience: September 4, 2024