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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Every item I have purchased has been great quality for a reasonable price! Great customer service as well!
I used to love fabletic's but I'm afraid their quality is dwindling. I bought a pair of 7/8 leggings and the treads in the inner thigh began to unravel causing holes. I have never had this issue before but will not buy again for this reason. I haven't gained any weight or went up in size. This is disappointing as these leggings weren't cheap.
I have made a few orders now using some amazing sale pricing and cannot complain about the quality of the product. Everything I have received is well made and extremely comfortable. Also, I have had to return a few things that did not quite fit and the process was simple at my nearest Fabletics store. The employees granted every request I had and made the process seamless!
The leggings are way too thick to workout comfortably in. I've done the subscription twice now and canceled after 2 or 3 months. Workout clothes are meant to be breathable but these are more suitable for lounging in cold conditions. I also bought a top which I disliked as well. The cut was too low. It did not fit right. Again more athleisure
MN State Department of commerce confirmed that they shouldn't be charging sales tax on Crocs, but fabletics is adamant it's fine and certainly didn't register for cashback either
I like the quality of their products and their styles and very nice. Great sets! They also have amazing clearance and sale offers like 2 for $24. I highly recommend getting that. Customer service is also ok, sometimes it just takes forever to use their chat. Overall very satisfying.
Confusing pricing model, lack of easy and basic info on website about products and fabric, shipping takes forever. Sizing info was less than accurate. Returned entire order (multiple items) to a store, which was actually the only highlight in customer service. Cancelled "membership" immediately, which actually takes a few phone calls and departments, and then felt like a used car experience where multiple "if you stay today" offers were made. I'll never shop here again, but will use this as an example of "here's what a bad customer experience looks and feels like" in customer service classes I teach.
If zero or negative stars were an option…
Their sale prices equate to a subscription type program that's mandatory to sign up for and difficult to cancel.
It still seems like the filters don't actually filter out what they need to. You can click on items and they won't have small even though I filtered for just small.
They are so soft and comfy and I'm just a little obsessed with them!
I am happy with the items I received from this order. My previous order was stolen by USPS, so I was a little nervous that I wouldn't get this one. However, it arrived and everything fitted perfectly, except the bra. The materials are soft and do just what they say they will do. Go Fabletics!'
Everything we have purchased from Fabletics we love.
My son loves his athletic shorts with the liner. The fit is prefect for what he was wanting.
Great product, great quality and design. Me and my wife love this brand and what it offers.
YOU never told anyone about a membership or subscription! Then the next month you magically deducted the amount from my account. Ridiculous! To your credit only to threaten the BBB but once and you deducted it and stopped the subscription. Clothes are great! However will never place another order.
Always end up returning my items due to the fit. I skip all the time but haven't canceled because I have credits. I don't want to pay the high shipping costs due to the reason "it's coming from China". I'd rather pay more for US made. Material does not seem the same as it used to be, tends to rub and get irritated.
The quality of the clothing is very good, but that is not able to overcome the egregiously long time it took to deliver and that the package appeared to disappear into the ether for weeks & weeks without update.
The monthly rate isn't worth it since the stuff I want is less than the fee. All I want is a hidden pocket in the front. Only a couple of leggings/shorts have them. As soon as I can find something to use my credits on, I will be discontinuing my membership.
I have my favorite few fabrics and legging lengths and they are always sold out of my sizes
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
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