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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great scrubs at a great price!
October 11, 2024

Great quality scrubs at a great price! Quality fabrics and wonderful fit!

Date of experience: October 1, 2024
New Hampshire
3 reviews
0 helpful votes
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Close to perfect
October 11, 2024
Updated review

I've been a big supporter of Fabletics for a decade. I love their fabrics, I love their causes, I love their color choices. Here are my challenges:
The website - is often wonky. Pages don't load, something is in your cart, then it's out, then it's in; tech issues on the paying page - often;
Not keeping enough stock of middle sizes, like L through XXL. Lots of smalls and a whole area for larger women, but that one area runs out fast frequently.
Choices: when I first joined, there was a wider selection of athliesureware (dresses, shirts for work, etc) and fun things like shimmers and satin-y materials, etc. However, the majority is now only what I consider casual clothes for the gym or hanging out. I have plenty of that, and miss finding an amazing skirt or individual piece that went from work to the gym or out with no issues.

Date of experience: October 1, 2024

Always enjoy Fabletics
September 2, 2024
Previous review

I always enjoy finding items I would like from Fabletics. The materials are wonderful and last (I have a closet full), they wash well, etc.
I do miss them using interesting fabrics and making more athleisure clothes. I literally do have crates full of leggings and tops for the gym. I need to focus on other clothing needs.

Date of experience: August 23, 2024
Minnesota
1 review
0 helpful votes
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Fabletics review
October 11, 2024

I was charged twice, I spoke with someone at fabletics who assured me a credit. That was well over three weeks ago and still nothing.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Pretty good
October 11, 2024

Love their leggings, but they seem to be out of stock a lot! … especially in the tall/long sizes!

Date of experience: October 1, 2024
Missouri
1 review
0 helpful votes
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Disingenuous business model.
October 11, 2024

The apparel is fine. It's pretty apparent, however, that they are clearly attempting to unknowingly get you on the hook for their subscription service. I will not recommend.

Date of experience: October 1, 2024
Nevada
1 review
0 helpful votes
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I gave a Three stars
October 11, 2024

Not what I expected at all. I thought that the leggings would be more soft and have more stretch.

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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Quality slowly declining
October 11, 2024

With every order I get, I find the material being less and less of quality. My most recent order including items in which the material of the clothing feels more stiff and plastic like. When I first started my subscription years ago, the fabric was soft and buttery. I find myself wearing my old clothing more than I do my new clothing. I have a bag full of returns sitting in the corner of my room that I find myself continually adding to.

Date of experience: October 1, 2024
Utah
1 review
0 helpful votes
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MRC no bueno
October 11, 2024

I've liked the clothing I have received but the associated monthly fee for VIP service is really a bother. It is what it is I guess and we will see how long I last with it.

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
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Slow delivery
October 11, 2024

The quality of the clothing is great. But takes a long time to receive my order. Store has limited sizing. So usually end up ordering close for my two sons.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Been a member for YEARS
October 11, 2024
Updated review

I love fabletics! I have been a member since the beginning! I will continue to be a member for as long as I can! The only thing I would change… is bringing back some of the older styles and outfit combinations. Lately, there have been more styles that don't work for me. I wear fabletics leggings pretty much every day!

Date of experience: October 1, 2024

Never disappointed!
August 22, 2024
Previous review

I have been a member of Fabletics for over 10 years at this point. The company has changed a bit - obviously- but one thing I never feel is disappointed. From how flattering the leggings are to how adorable the bags, hats, and shoes are, I would HIGHLY recommend pretty much anything to my friends and family. Love love love!

Date of experience: August 12, 2024
Colorado
1 review
0 helpful votes
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Done!
October 11, 2024

I have tried to attain a two piece set for quite a while now. The original shipment the top did not match the jumper so I was encouraged by customer service to return it and once the top was received, they would ship me a new one so that the color would match. The second time Ended. Up the same way and the color did not match so again I returned it however, the replacement top was not shipped automatically. At this point, I have a jumper with no top to go with it. I chatted with customer service yesterday and hopefully a new top is on its way out and a new color that will contrast the original jumper. I have spent way too much time on this, and I'm no longer interested in Fabletics at all

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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First purchase
October 11, 2024

Product is great. But needed to return a couple of items. Not easy like Amazon.
The VIP credit is really hard to understand.
The products viewing on line is harder to gain an understanding of — & now scared to order more

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Great value and product
October 11, 2024

Great value and products. Highly Recommend and would buy again

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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The clothes are hit or miss.
October 11, 2024

The shorts are great if the waist band maintains its shape, short sleeve shirts run a little on the larger size, while some of the long sleeve run on the smaller size. The pants run small unless.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Great products, sell too quick
October 11, 2024

I love Fabletics products, but the sizes sell out quickly and then they take forever (if ever) to come back in stock.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Hard to Skip a Month
October 11, 2024

Fabletics is subscription-based which causes me to monthly want to exit permanently. Instead, I skip each month. It is frustrating that they bury the skip button making it hard to find snd making you think you might have skipped when you actually haven't.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Always great
October 11, 2024

Love their leggings and sports bras! Only thing is their short leggings are still so long!

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Member prices are not worth it
October 11, 2024

They get you with the 80% off everything at first but then the regular member prices are not that great of a deal after the fact. Doesn't make you want to keep it.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Another great jacket
October 11, 2024

I've wanted a jacket in these colors but it was unavailable and I chose another one. Soon after I found it back in stock and immediately ordered it. I'm ready for some more cool days so I can enjoy this and get more compliments.

Date of experience: October 1, 2024
Minnesota
1 review
0 helpful votes
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Membership fail
October 11, 2024

For me the membership started out great! The cost was low and the clothes were perfect for what I needed. Slowly the membership started to change and not for the better. The credit price increased and the benefits decreased. My calling it quits with this company came when I realized it was charging people a credit fee that expired in 12 months and loyalty points expired! Big Fail! I was a very loyal customer with a big voice!

Date of experience: October 1, 2024