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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Not sure if I want to continue
October 11, 2024

I'm older and I'm not sure if the membership is right for me. There are only so many dress pants I can buy.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Great!
October 11, 2024

Great customer service every time I visit the store

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Horrible
October 11, 2024

I never accepted the membership, I just wanted to make a purchase and with the same card I paid they used it to charge me for the VIP membership and when I called to see why the only option they gave me was to cancel the membership so they wouldn't continue charging me

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Just MEH
October 11, 2024

I dislike that it is difficult to skip months. I know I get an email, but it is difficult to navigate once you get there.
Also when you run sales, you are always way out of stock on stuff. I get that things sell out quickly, but the item should be removed from the site.

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
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Horrible quality
October 11, 2024

I ordered my husband some pants and shirts for work. The shirts were okay, but the pants were very cheap. One pair ripped while he was putting them on for the first time, and the second pair was just way to small and not accurate to the normal men's pant sizes. Waste of money.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Not happy
October 11, 2024

I canceled my subscription two months ago and they keep charging me. I want a refund of two months worth of membership.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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WOW
October 11, 2024

Love the quality of the shorts. Wear them to the gym, golf, every day life.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Comfy and yet stylish 😎
October 11, 2024

Every single garment I've purchased from Fabletics, gives you the comfort you need to exercise in style! I am purchasing next Kloe Fall collection, LOVE the sparkly blue, I am a fan of this brand

Date of experience: October 1, 2024
Oklahoma
1 review
0 helpful votes
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Scrub jumpsuit
October 11, 2024

I wish you all would stock more! I've been waiting months for the correct size and it has not gone in stock yet.

Date of experience: October 1, 2024
Missouri
1 review
0 helpful votes
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Sizes
October 11, 2024

I'm a tallish guy, athletic build. Shorts fit ok, but the t shirts were not wearable. WAY too short. Boxy.

Date of experience: October 1, 2024
District of Columbia
1 review
0 helpful votes
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Just okay
October 11, 2024

Don't think the quality is great. Noticed pilling on t-shirt collars almost immediately. The only product that I have liked are the One Short 5" which I use for running. I like to try them on before purchasing but can rarely find my size (I wear Small) in the stores.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Changes over the years
October 11, 2024

I've been a member for 7 or 8 years. I feel that the colors/prints are not as cute as they used to be. I used to have a hard time deciding what to buy, now I have a hard time finding something to buy. This summer I order a few size M bras, I could not even put them on. I compared them with older bras of the same design and size; the new bras were 2" smaller. Last, but not least, you run out of sizes very quick. Sadly, I am considering canceling my membership.

Date of experience: October 1, 2024
Idaho
1 review
0 helpful votes
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Product is inconsistent
October 11, 2024

The material is never the same even though I usually order the same leggings since they are for work. This last order came in and they feel like cardboard. The are usually see through and not squat proof at all.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Very satisfied
October 11, 2024

There was no difference ordering from them or through Fabletics.

Date of experience: October 1, 2024
District of Columbia
1 review
0 helpful votes
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Very little supply available
October 11, 2024

It seems really difficult to understand and use your credits and cash back money.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Not happy
October 11, 2024

You guys tried charging me twice, I payed an a few days after you guys tried getting out twice the amount

Date of experience: October 1, 2024
North Carolina
1 review
0 helpful votes
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Satisfied
October 11, 2024

I am satisfied using this site for the reviews. It was easy to use and navigate.

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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Expected more for the price
October 11, 2024

I love the pants but first time in the wash the string got ruined

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
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Poor
October 11, 2024

Terrible every month i opt out of payment and have to pay it's ridiculous!

Date of experience: October 1, 2024
Louisiana
1 review
0 helpful votes
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Charged when skipping
October 11, 2024

I've skipped months before and still been charged.

Date of experience: October 1, 2024