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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great quality and choices
October 11, 2024

I have two teenage boys who love Fabletics shorts and t shirts. They have great quality and choices

Date of experience: October 1, 2024
Virginia
1 review
0 helpful votes
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Fabulous clothes
October 11, 2024

Clothes fit great, even my husband loves the shorts.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Money for membership
October 11, 2024

I didn't like that money from my account was taken without any PRIOR notification. I should have a choice whether to join the membership or not. I chose not to join membership. Otherwise love the items I bought.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Bad service
October 11, 2024

I was sent the wrong size and ensured they would hold the correct item for me. I sent back the item to exchange only to be told it was now out of stock. Nothing was offered for the inconvenience

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Don't order much
October 11, 2024

The sizing for me has been way off so I don't order much.

Date of experience: October 1, 2024
Utah
1 review
0 helpful votes
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Great membership intro price
October 11, 2024
Updated review

Great membership intro prices. Great quality! Wish I would have ordered more.

Date of experience: October 1, 2024

Shorts
July 5, 2024
Previous review

Great deal and great quality! I ordered several pair to try out all the different styles and liked them all.

Date of experience: June 25, 2024
Missouri
1 review
0 helpful votes
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Great experience
October 11, 2024

The team was super helpful with an exchange. Very happy with the service I received.

Date of experience: October 1, 2024
District of Columbia
1 review
0 helpful votes
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Confusing pricing
October 11, 2024

Less than one month of signing up for VIP, the price went up $10/ month. The VIP credit does not include tax and tariff. Adding tariff in addition to tax is unnecessary. It should be worked into he price of the garment. Company seems to nickel and dime you. Canceled my membership.

Date of experience: October 1, 2024
Kentucky
1 review
0 helpful votes
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Fabletics
October 11, 2024

Great product, love my pants. Only issue is how long it took to get them.

Date of experience: October 1, 2024
Rhode Island
3 reviews
11 helpful votes
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Great products!
October 11, 2024

Items were available, easy to checkout, and delivery time was very quick

Date of experience: October 1, 2024
Wisconsin
1 review
0 helpful votes
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But it doesn't work its month after month...very frustrating.

Date of experience: October 1, 2024
Illinois
2 reviews
0 helpful votes
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The products themselves are great. I really like them. If you sign up to be a member or whatever in the store, you will get charged almost $60 a month to get one of their products for "free". The free part is not true. They charge you almost $20 in shipping and it's takes 2-3 weeks to get the thing.

Cancelled after 2 months.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Almost perfect
October 11, 2024

I love the clothes I got!

Unfortunately my Size L Define PowerHold High-Waisted leggings in Storm Slate came with a small hole on the back right side, just above my butt.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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I love Fabletics!
October 11, 2024

I love wearing gym attire! Comfy & cute!
Shop Fabletics!

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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Britches
October 11, 2024

Got my khaki joggers and they fit. Would recommend if you want comfy britches.

Date of experience: October 1, 2024
Nebraska
1 review
0 helpful votes
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VIP system is somewhat confusing
October 11, 2024

How the VIP system works is a little confusing. That may be on purpose as a business model, but it comes off sketchy.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Love their items
October 11, 2024

I have enjoyed all items I have purchased. Everything is made of sustainable material

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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I've had mixed feelings about the products from Fabletics - the shorts I've gotten have lived up to expectations, but the pants fall way short of the look on the website and the images/descriptions. For the shorts, my normal point of comparison would be to Lululemon, and the Fabletics shorts are good for a "less expensive" option - they come across as more "workout short" compared to the Lulu shorts that are more "do anything", but still a good option. I'd put them in the spectrum pretty much in-between "sporting goods store private/generic label" shorts and "higher-end, quality all around use shorts".

The pants - a complete waste of my money. I've tried multiple different pants that are marketed as if they can have the look to fit any situation, but the reality is they are workout and lounge wear worthy only! They aren't an option for anything where I would wear anything from jeans or higher/nicer. I've given one pair away to my son because there's no way I'll wear them for anything, even as workout type pants since I've got others that work better for that.

As far as the website and online shopping experience - it's a giant mix of a) listing the same product multiple times but just in another color, b) products that appear extremely similar and require you to either know about each or have to do detailed comparisons to figure out what's different, c) different "sets" of products where you're trying to figure out what's what, and d) the different pricing options as a regular shopper, a VIP shopper, or the "credits". The website managers definitely don't ascribe to "keep it simple stupid" or "less is more".

Date of experience: October 1, 2024
Connecticut
1 review
0 helpful votes
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Love your clothes
October 11, 2024

I love the stuff i purchased but i have to drop out of vip.you take money out but you use 1 credit for items that are less than what you took out
You should be able to buy 2 or 3 items that add up to the amount you took out.

Date of experience: October 1, 2024
Arizona
1 review
0 helpful votes
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Always love my Fabletics purchases!
October 11, 2024

I have been a member of Fabletics for years and tell everyone about how great the quality is and how much I love the styles and selection of fitness and athleisure. I buy lululemon, Vuori and Athletica too, but love my Fabletics as much as all the others, and at a very affordable price!

Date of experience: October 1, 2024