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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Hit/miss
October 11, 2024

Great quality, would be great if you carried more merchandise so you don't sell out all the time

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
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I've been paying my subscription and waiting for my fav item - for months on end - I complained and nothing

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Having nice gym clothes can significantly enhance your workout experience. With Fabletics, I not only feel great in my activewear but also feel good about my budget after each purchase! While many brands offer high-quality fabrics and stylish pieces, I live by a personal mantra: "If I'm leaving the gym with clean clothes on, I didn't work hard enough!"

Fabletics stands out for its excellent selection of comfortable fabrics at great prices, allowing me to focus on my workouts without worrying about the wear and tear on my gear. The entire process—from purchasing to managing my membership, and handling returns or exchanges—is straightforward and hassle-free. Plus, their customer service is commendable. Overall, I highly recommend Fabletics for anyone looking to elevate their activewear collection without breaking the bank.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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On the fence
October 11, 2024

Styles I like I guess are so popular that they sell out when first announced so I'm never able to get what I like. Also I'm super frustrated when I buy two separate pieces to wear as one outfit, material same, color description same, but clearly different dye lots so the end result is a mismatched looking outfit. Not sure $60 month subscription is worth it to me, with the cost of subscription and "reduced pricing as a member" the total is almost as much as buying pieces without the hassle of a subscription.

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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Too hard to skip
October 11, 2024

I do enjoy the clothes and scrubs, but they make it difficult to get to the place to skip a month

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Great Don Pants!
October 11, 2024

Love the pants! Looks nice and super comfortable! I have multiple colors so easy for workday outfits.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Fabletics is fab
October 11, 2024

I have shopped at several stores across various states. I'm always welcome, and the employees are eager to help. They always have stylish and functional athletic wear for every type of body. If I had one suggestion, it would be store credit for the monthly credit instead of just being able to use the credit on one item.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Site review
October 11, 2024

The last 4 times I tried to access the site it was down.

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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Disappointed
October 11, 2024

I could understand only 80% of the conversation with customer service --- not acceptable. Outsourcing to foreign speakers is a deal breaker. The refund did not include original shipping which is not the standard for any other business from which I have ordered --- again, unacceptable.

Date of experience: October 1, 2024
Australia
1 review
0 helpful votes
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Australian customer
October 11, 2024

Always great to deal with even when a problem arises are quick to reply and get it sorted.

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Fabletics is Fabulous
October 11, 2024

Since I usually purchase everything on line, it's important that the process is fast and easy. Fabletics's website is seamless because I usually place an order every week. If the process is difficult I will find a different company all together. Simplicity is a requirement for my loyalty.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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Charged for canceled membership
October 11, 2024

As stated…$49.95 charge for September….cancelled in August after waiting 3 weeks for 2 day delivery

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Great shorts!
October 11, 2024

Good price with the membership, but I wish it were clearer that you have to have the membership to get the special price.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Hate the auto subscription
October 11, 2024

The auto subscription is a joke. Can only skip the month for a 5 day period. Wish i could skip ahead of that time frame

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
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Overcharged
October 11, 2024

I wa charged even though I put my membership on hold

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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I live in a hot climate, in which it rarely gets cold enough to wear cold weather gear. I wish that Fabletics carried shorts and other warm weather clothing for a greater part of the year.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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So Comfortable
October 11, 2024

The ripstop pants are awesome. I've gotten so many compliments.
I have even dressed them up and no one thought I was wearing workout gear!
LOVE

Date of experience: October 1, 2024
Arizona
1 review
0 helpful votes
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Nice stuff, but rarely in stock.
October 11, 2024

I really like the items I have purchased from Fablics, quality at a fair price. I just struggle to find the things I want in-stock and never find the stuff I like in stock if there is a sale.

Date of experience: October 1, 2024
Minnesota
1 review
0 helpful votes
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Product is decent. Subscription model is a hassle. I asked multiple times for a credit card to be removed and I kept getting charged.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Love the fit
October 11, 2024

Love the fit, but they catch everything all the fuzz. You can see when you sit down. It's the material.

Date of experience: October 1, 2024