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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Fabletics has generally been pretty good about reminding customers of their member credit on the first of the month, until this past year. I was charged a few times because the emails stopped coming, so I ended up setting up my own reminder. Again, it works well if you know to check every month, and it worked for me until it didn't.
The email reminders have come back in play in the last couple of months, but I'll keep my reminders just in case.
I love Fabletics for so many reasons; the quality of their products is so great and it's always so easy to order items. It's also easy to skip a month if you don't want to pay for it that month but I love being able to use my credits to buy higher priced items. The whole setup is just really well thought out and easy to follow. Plus they've always got great new items coming out! Give it a try if you haven't yet, I promise you won't be disappointed!
I'm a bit conflicted. I love the quality. I have accidentally missed skipping the payment for a monthly membership credit a few times and now have 3 credits and nothing I'm interested in buying. I love my black leggings that I wear most days, and the new jumpsuit, but I think the brand could provide more than basics. I have an old floral pair of leggings that are one of my faves!
I love the Powerhold Highwaisted leggings and jacket and wear them pretty much year round. However the black goes out of stock often, which is a little irritating. I go to the gym and walk the dog everyday so this is the core of my wardrobe. I wish there were more offerings for colder climates (which is not a cropped puffy jacket and bared midriff).
On the few occasions I have had to interact with customer service they have been very knowledgeable and helpful to resolve the issue. Products are good quality and last a long time. I would like to see more availability in the extended women's sizes.
The scrubs are great quality, I have already ordered more. The way fabletics markets is very surreptitious. They should be clear on the deals they are giving instead of misleading people and hiding actual prices in the fine print we can't see.
From the moment i walked in i was well greeted and the workers were very attentive and helpful!
Great product and quick mailing. They are somewhat pricey so I don't order as many as I'd like.
I bought medium shirts, collar, long sleeve, and after only one wash the clothes shrank so much they are unwearable. I had to give them to my 12y old son.
I ordered some pants. I waited for the pants. Got an email saying my order cancellation was complete. I never canceled my order and they were out of the pants when I went to reorder. If they run out of something then just say that. Stop this bogus "your cancellation is complete" crap. I've had other issues with my orders over the years. They don't seem concerned about improving that.
Legs were way too big, and was disappointed in the quality.
Love my leggings and well, everything I have purchased Has been amazing!
When I first began as a monthly VIP member the $70 charge bought a quality outfit and an entire outfit at that. Now Fabletics is trying to offer very subpar outfit choices for that cost or charge me $70 for one sports bra and use my entire monthly credit. No thank you, for that cost I'm buying Alo, Athleta or LuLu. Your products have not improved so therefore do not warrant that kind of price tag.
Yoga flare pants didn't fit my body type. Nice material but not long enough.
I am a frequent purchaser of fabletics products and the biggest shortcoming is the time for the product to arrive. On their most recent sale, I only received about half of my order which I had paid for express shipping on. They were very helpful on the phone to get it resolved but only offered to ship the remaining contents via regular shipping which takes about two weeks. Three weeks after ordering my express shipment, I received the items. I don't need to tell anybody how to do their job but I was a bit taken back. I left it sit for a minute to make sure they had ample time to see their side through and I wasn't just leaving a bad review. Slow shipping is slow and express shipping is modern expectations...just hope it all shows up so you don't spend the money for nothing.
Good quality clothes. Comfortable, stylish and made from good materials. My problems surround a sluggish website and painfully slow shipping. Nearly everything ordered through a direct retailer arrives in a couple days but these take 2 weeks or longer. Worth the wait in some regards but infuriating each time because it simply doesn't compare to any other competitor.
LOVE the products and fit! Areas for improvement: 1) website navigation - NOT intuitive, not easy to search for what you want. I.e. Several of my searches might be for a) 7/8 length b) 365 motion fabric or c) joggers. I instinctively WANT to see all 7/8 leggings that come up (with quick fabric type). I WANT to see all items that feature 365 motion fabric. I WANT to find all joggers quickly. It's always hard to search for my specific wants. 2) Have option to immediately get my member credit when the month's drop starts. I don't like to pay my fee unless that month I like something. Does that make sense? And lastly, 3) Sizes sell out fast sadly.
I love my scrubs from Fabletics. Great quality, and I get a ton of compliments on them. The only problem is they are almost always back ordered or out of stock.
Ordering was easy and sale prices allowed me to order more items for multiple gifts. My son-in-law liked the shorts and tees he got for his birthday. The rest of my order is set aside for Christmas presents.
I will look to see if the adult clothing sizes are applicable for teenaged grandchildren. Children enjoy athletic wear that is comfortable for practice and it is hard to find sizes that fit their slim athletic bodies.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members