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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I absolutely love the clothes, annoyed by the time it takes to receive. I'm in Perth, Australia max 15 day delivery time, but my orders take well over 6 -8 weeks to arrive. My last order was confirmed and then cancelled? Really disappointing
I went to a Dallas/Ft Worth area store and the staff was helpful and explained the sales. That provided me to order with confidence.
Used my membership credits to buy items that did not fit. Returns for the items were not available for no reason explained online. I tried 3 different times to reach someone via the app and by phone. Finally got help and waited for return to hit my account. Finally ordered other items no replacements available for original order. Import and shipping and returning has ended my enjoyment of shopping with Fabletics.
Cheap clothes, tricky advertising where you inadvertently sign up for monthly charges and don't realize it. Almost impossible to cancel once enrolled
Super soft, comfortable fit. Just the right size, and just the right kind of stretch. I recommend!
Best clothes ever! Your clothes make me feel so pretty, confident and comfortable. The products are affordable and at a great price. Great quality!
I love how comfortable the material is and how great the quality is as well. The prices are a little much but they are reasonable. I love the different styles and much variety that they have as well.
I am a guy... I love all the guy apparel lines... I am getting adds and links for all of my advertisements that only take me to female apparel... Not smart. Since everything is female and nothing it easy to find male from the advertisements and links provided. I just don't even look anymore.
I bought more because I owned a pair. The quality is not the same anymore, unfortunately. They do not have the same hold and the material feels cheaper.
Overall the products are good quality; however, items I would like to purchase are rarely in stock in my size so it takes several months before I can use a credit if I forget to skip.
Spotted on Facebook, with an offer od $10 for shorts. Well, not stated, but only the first pair. Still the sales prices were decent, so I bought 3 shorts, 3 t-shirts and pair of skivvies. Products arrived timely from the UK, and are good quality. Fine print indicated that this was a sign-up for a monthly program, which wasn't too difficult to terminate.
Fabletics always offers great quality and style. Love that they always have my size and color available. Been a member for several years and I look forward to the new styles that come out at the beginning of every month.
There was an introduction invite of a new customer special to try their product. The price was 29.95 for two pair pair of woman's sports apparel. Which I did buy they arrive. When my credit statement came the initial charge did show the above amount. Later they charged another 60.00 for nothing. Didn't order. Anything else. Maybe the greedy staff helped them selves to something on my tab. Total dishonesty on ther part.
Customer service is horrible waiting hours for someone to help you only to be disconnected. Still waiting for scrubs to come back in stock so I can use my credit and be done.
Love the items when I order and love the idea that i can skip when needed
The information was not clear and either was the system of charging the monthly fee, not responsible from their side
I have been a customer member of Fabletics for many years. ( I believe over 8) I have never had any issues with shipping However the last 2 orders have been awful. I completely understand mistakes and I have no problem with that. My issue comes from when you get notified that your package has been delivered and it hasn't. So you call and they tell you to Walk Your Neighbor Hood and ask if any of them received your packages?) I wasn't told by one person but 3 different agents ask me to do this. That is crazy however what makes me question the customer service is 3 different agents gave me the same response. Then I was told that I would be giving a one time curtesy of a resend of the product I paid for? When I asked how is this a curtesy to me to receive what I paid for. I didn't get a response.Just the same response. My second order I ordered 2 large mens pants with 2 Large matching tops for my son. I received one extra small bottom. My son is 12 hours from home in his master's program with no way to ship it back and no offer to have it picked up and for him to be shipped the correct size. I lay this point I canceled my membership. Fabletics has the best product from workout to work and to go hangout. Product is a strong 9. Customer Service is a low 2
I use leggings and scrubs from Fabletics. Their new scrubs are my favorite. I tested a pair when they were still working on the release and they have since added more colors. I have pink, gray, and blue. They fit great, they're comfortable and stylish. I've since tried some leggings and I love them also. I have a few black ones with pockets and flared bottoms, I love that they have petite sizes. Overall I would say the items I've ordered are great quality and shipping is usually fast.
I love the products and I've been vocal about ad choices. Overall I'm very happy with the story and quality of Fabletics. Keep improving.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

