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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I'm 5'11 & have a long torso. I'd love to see a selection for tall people regarding one piece and jumpsuits.

Date of experience: October 4, 2024
Minnesota
1 review
0 helpful votes
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Oversized and poor fabric
October 14, 2024

I had to return 9/10 items I purchased because they were all significantly oversized. I was also unimpressed with the quality of the fabric. Doubt it would hold up well!

Date of experience: October 4, 2024
Utah
1 review
0 helpful votes
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Clothes are not the same color!
October 14, 2024

I ordered a matching set. And they are definitely two colors of blue and it is very noticeable. I also could not find a way to return them.

Date of experience: October 4, 2024
Kentucky
1 review
0 helpful votes
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Love the scrub bottoms
October 14, 2024

I regularly order scrub bottoms. I love them because I need tall length. I wish they would have sales on them and deliver them quicker. Other than that I am satisfied.

Date of experience: October 4, 2024
Indiana
1 review
0 helpful votes
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Shorts
October 14, 2024

They are ok, the cell phone pocket is high up on the shorts so it's hard to use.

Date of experience: October 4, 2024
Connecticut
1 review
0 helpful votes
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Don't Believe the Delivery Date!
October 14, 2024

No matter what, when, or how much I order, it NEVER arrives when it's supposed to...or it gets lost and cannot be reordered! This order was no different!🤦🏽‍

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
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If Fabletics didn't charge a monthly membership fee to get "lower" prices on their items, this may have been a five. I hate the pushy sales tactics that their retention team uses to prevent customers from dropping the membership. The clothes are nice and comfortable, though.

Date of experience: October 4, 2024
Texas
1 review
0 helpful votes
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Overall dissatisfaction
October 14, 2024

I don't like the fit and quality of fabletics clothing. I tried various styles like athletic clothes and also the scrubs. The fit doesn't work for my body. Also feel like the credits as a member are a rip off vs what you're actually redeeming for. Overall hated to see that money come out of my account because I felt I could get more quality items for much less somewhere else

Date of experience: October 4, 2024
Michigan
1 review
0 helpful votes
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Amazing beautiful quality
October 14, 2024
Updated review

Kind quality products and efficient service! Always the best!

Date of experience: October 4, 2024

Quality products and kind efficient service
January 1, 2024
Previous review

Quality products and kind efficient service, information on products are very kind and reliable

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Pricey Items
October 14, 2024

The quality of items is good but Overpriced. I cancelled my membership. The customer service is good, kind and helpful.

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
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Colors
October 14, 2024

This isn't about my order, but rather the difficulty getting the colors that I want in some of the styles. For example, really difficult getting a yellow or purple hoodie.

No big deal. I also have tons of your clothes and I am running out of things to buy.

Date of experience: October 4, 2024
Virginia
1 review
0 helpful votes
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Pant were not what I was wanting
October 14, 2024

Pants were not what I was wanting. Then they charge you this ridiculous fee after the fact & won't fund your money.

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
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Material for workout pants
October 14, 2024

The material used for leggings is not as good a years ago. Stitching comes apart easier and the pants are not made from the same material. The other clothing has been fine, they just need to go back to using the better material for leggings.

Date of experience: October 4, 2024
Colorado
2 reviews
0 helpful votes
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Great men's golf pant
October 14, 2024

I love your clothing (women & men) but I don't like your rules about being charged if you forget to opt out in first few days of month. I will be finding out how to cancel my membership. I don't like that part of Fabletics.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Very comfortable
October 14, 2024

These are the best. I have nevet worn any that feel this good, and the quality of them is great.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Shorts
October 14, 2024

It took like 4 weeks for a pair of shorts to come in

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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I had to done a return and went in store to e see if the sizes I needed were available. The staff was great! Very pleasant and helpful.

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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Great products
October 14, 2024

The products and website or great and great options. Shipping is fast and reliable

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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Their product quality are decent
October 14, 2024

That most products were not really fit my body shape I'm in between S and M. Sometimes S is bit too small but M isn't fitting (strap too long etc) and I end up wasn't very satisfied about some of the style fit, this is just not the perfect brand for me.

Date of experience: October 3, 2024
Thailand
1 review
0 helpful votes
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Always Excellent
October 14, 2024

Any time I have used Fabletics' website, app or even have contact with customer service everything has been an absolute breeze. The site and app are easy to maneuver and customer service reps are so helpful and nice!

Date of experience: October 3, 2024