FableticsReviews 13,325
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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I was excited about the sale and that's why I signed up. However, they didn't have enough styles and sizes for me. I needed more bras and there weren't enough to choose from.
Great quality everyday clothes and workout clothes.
Every time I put an order through and the site identifies there's stock of the item I am ordering and then I will get confirmation that everything has been ordered. A couple of days later, like clockwork, my order will get cancelled for "out of stock" reason and apparently the warehouse it is shipping from is out of stock…and I will always try to put another order through and that one tends to go through with no issues!…I am not doing that anymore….FABLETICS has gone to crap with their service.
My husband was reluctant to order shorts from a "women's" website. He was pleasantly surprised when his now favorite shorts arrived in the mail. Great fit, great wearability and or course, great ordering experience.
I don't see a lot of different styles and options to choose from.
My experience with the site is extremely delightful. I'm able to browse, purchase and get what I want when I want. The recommended outfit selections are a true reflection of time and dedication to the audience.
In love with the brand! Have been a customer for a while now and is my go to brand for workout clothes.
The way they make you sign up for a subscription and then make it difficult to cancel and easy to forget is one of the worst I've ever seen. And I am not a 90yr old woman. I am a college educated 25 yr old who studied business and can tell you first hand this model is SCUMMY! Do not buy
Fabletics makes ordering easy and fun clothes to wear.
The VIP member points, discounts gets messy when trying to do returns and buy other items that are not in the store
I LOVE Fabletics. The website is easy-to-use and if you have a problem with an order the costumer service are very friendly and accommodating.
They make it easy to spend your Money. Quality is good, sizing sometimes is issue
Great quality, amazing deals, flexible membership, and fast shipping. What more could I ask for?
Having $ removed from your account automatically is nonsense. The website is not clear on this matter. As soon as i am able im out! Like the product, hate the process.
I have called on several occasions to customer service and only once would i call it a positive experience. Most times they are rigid and unwilling to help. Recently i received an email add saying in huge letterseverything is on sale but when i went to purchase several items, none of the items i was interested in were on sale at all. I sent a message to the company and basically got an email that said oh i am so sorry we will look into it. Frankly i have reached the point of with poor customer service and misleading advertising if i continue as a customer i am incenting bad behavior. Therefore it is my intent shortly to end my membership with fabletics
I love the quality of the products and the fit of every price is fantastic
It seems the business model is built on the membership and forgetting to cancel, which takes 5-6 clicks plus a confirmation. The clothing is meh, but it's good for the member price... provided you remember to pass on the credit. Otherwise you're paying Athleta prices for underperforming clothes.
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