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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great products
October 15, 2024

Everything was awesome, I had a great experience online and I will definitely be coming back.

Date of experience: October 4, 2024
Montana
1 review
0 helpful votes
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Loved
October 15, 2024

I love my new items. The bodysuit is my new favorite.

Date of experience: October 4, 2024
Pennsylvania
1 review
0 helpful votes
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I love Fabletics
October 15, 2024

I love everything about Fabletics. I enjoy the shorts, the golf and business, casual pants, and the cloud jersey hoodies. I suggest creating a performance, stretch BLAZER and I will forever be indebted to Fabletics!

Date of experience: October 4, 2024
Mississippi
1 review
0 helpful votes
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Outstanding
October 15, 2024

Great shipping, pricing and quality.
I will shop again.

Date of experience: October 4, 2024
South Carolina
1 review
0 helpful votes
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Bait and switch
October 15, 2024

I am getting so tired of every text they send me with these great deals. Yet when I go to site they are either always sold out of the items they showed me. What a scam

Date of experience: October 4, 2024
Utah
1 review
0 helpful votes
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I do not like the quality of your product. It was very cheaply made. Neck was stretched out after first wash

Date of experience: October 4, 2024
Kentucky
1 review
0 helpful votes
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Decent, but could be better
October 15, 2024

I knew that when I started with Fabletics that I would have to skip the month sometimes so as not to purchase every month, but I wish that there was a reminder email that came out indicating I would be charged in the next few days for the month. Also, there are sometimes limited selection of colors, sizes when I find a deal I finally like. But, the biggest issue is that the credits expire after a year, and again, no warning email. It feels very frustrating I've been charged and spent money but I've lost that money after a year because I only choose to purchase when we really need something.

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
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Amazing
October 15, 2024

Great service and also returns. I always feel like I am taken care of when I need help. All the products are high quality and I still use all of them regularly for at least 2 years now and not one has ripped or decreased in quality

Date of experience: October 4, 2024
Texas
1 review
0 helpful votes
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Awesome
October 15, 2024
Updated review

Great products, awesome customer service. I couldn't ask for better fit. Love the material.the colors and the fashions.

Date of experience: October 4, 2024

Perfect in every way
May 18, 2024
Previous review

I love the way they fit, customer service, and everything about them. They have the colors you want. I wouldn't wear any other brand

Date of experience: May 8, 2024
Indonesia
1 review
0 helpful votes
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Good Quality and Comfortable
October 15, 2024

Bought some running shorts on sale and are satisfied with the quality

Date of experience: October 4, 2024
Connecticut
1 review
0 helpful votes
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Highly Disappointed
October 15, 2024

Fabletics is too expensive and their "sale" is only for members. Once you stop the expensive membership, you're stuck with over paying on top of your already-purchased credit/points.

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
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Good value!
October 15, 2024
Updated review

I think this is a good value but larger sizes can be limited.

Date of experience: October 4, 2024

Happy Client
May 13, 2024
Previous review

Been very pleased with my Fabletics purchases. Look sharp and stylish with active wear!

Date of experience: May 3, 2024
Georgia
1 review
0 helpful votes
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Charged with no refund
October 15, 2024

I've used fabletics on and off for years. I was always impressed with the quality. But lately the product has taken a nose dive in quality. The last order I put in I was charged over sixty dollars for a tank top. It never arrived and they did not refund me. I had already cancelled my membership so I didn't receive a credit either. Highway robbery!

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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Lame
October 14, 2024

It's a lame company. Makes you wait three months after a purchase to be able to cancel. The quality is okay but you can find equally priced quality goods elsewhere and not be locked into their dumb "club."

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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Bad quality clothing
October 14, 2024

Similar retail price as lululemon's, inferior quality. The high MSRP deep discount practice needs to stop.

Date of experience: October 4, 2024
Texas
1 review
0 helpful votes
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Not a big fan of high rise leggings. Still liked MID RISE leggings because I'm short and petite. Not many options of Mid Rise leggings and also they run out of stock fast before I ordered. I also liked size small low no show sock thin. They don't make it anymore.

Date of experience: October 4, 2024
Georgia
1 review
0 helpful votes
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Not what I thought it was
October 14, 2024

First purchase clothing was worth what I paid. When they charged me the second time everything was so expensive couldn't really buy anything that I needed because it was all so expensive

Date of experience: October 4, 2024
Illinois
1 review
0 helpful votes
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No luck for me with this brand
October 14, 2024

I found very few items that actually fit me right. Mediums were too small and large too big. Even the same type of pants seemed to fit differently depending on the color/design. The sleeves of the sweatshirts I bought were way too long and so much fabric! Instead of looking comfy, I looked frumpy and disheveled. Even the stuff I got with the credits were worthless when a sale was happening. The credit was a month's payment yet pants would be on sale for way less. It was a deterrent to using the credits. Also, it was really annoying to have to go in every month to freeze the account.

Date of experience: October 4, 2024
California
1 review
0 helpful votes
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Amazing customer service
October 14, 2024

I walk in and greeted with service and smiles. Amazing staff in Brea. Only store that knows my email address by heart.

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
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I've been a long standing Fabletics customer - I built a whole section of my closet devoted to rainbow ordered / organized fabletics outfits. Over the past 6 months, i've found that I rarely purchase sets either because the styles are not appealing, the fit has been less consistent or the way that the app is organized is not nearly as user friendly as the past. (load times are super slow too).

Date of experience: October 4, 2024