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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Quality product
October 14, 2024

Fabletics is my favorite active wear. Fits well, durable, comfortable and cute!

Date of experience: October 3, 2024
Pennsylvania
1 review
0 helpful votes
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Hard to cancel
October 14, 2024

I was happy about the discounted clothing and I love the way they fit. I have had a horrible experience trying to cancel my membership as I now have enough athletic wear

Date of experience: October 3, 2024
Pennsylvania
1 review
0 helpful votes
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Slow
October 13, 2024

Website is very slow to load, supper laggy, and caters to women over men even though they are an "inclusive" brand.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Sometimes good
October 13, 2024

I've always found the staff to be very helpful in the store but hesitant to order online since sizing can be very different from item to item. Also, my nearest store closed so I probably will cancel my subscription.

Date of experience: October 3, 2024
North Carolina
1 review
0 helpful votes
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Shysters
October 13, 2024

Made an order online and was unknowingly put into some BS membership. The shorts were subpar. Stay away from these crooks

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
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Something for everyone
October 13, 2024

Takes a minute to find what you love to wear or work out in but it's worth it. The returns and exchange process is super easy. The regular prices are overpriced but the sales are fantastic. Customer support is always really great. Shipping is slow so order accordingly.

Date of experience: October 3, 2024
Oklahoma
1 review
0 helpful votes
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Great Service
October 13, 2024

I love logging in and seeing multiple credits waiting for me. I know I have essentially prepaid for clothes but... girl math=free leggings! Love the compression and buttery soft feel on the leggings. Tops are hit and miss for my taste.

Date of experience: October 3, 2024
Georgia
1 review
0 helpful votes
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Great clothe and great quality. The golfing pants are great and I use them for work and in addition
I also have the shorts and other items and they are all great!
I also have gone to the stores and they are great and they take their time to help you.

Date of experience: October 3, 2024
South Africa
1 review
0 helpful votes
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Quality, comfort and style
October 13, 2024

The colours and style of the sets were wonderful. I would have liked if the black sets were the same shade of black. Nevertheless, I love my fits, very flattering and very comfy.

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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Account Cancelled
October 13, 2024

My account was cancelled on behalf of someone using my phone number without my authorization. Now I can't use my credits unless it's in store and I have credits remaining.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Every item I purchased was great quality and true to size.

Date of experience: October 2, 2024
New York
1 review
0 helpful votes
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👍🏽
October 13, 2024

Great clothes never had a problem ordering and receiving my items

Date of experience: October 2, 2024
Montana
1 review
0 helpful votes
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I've loved everything I've gotten from Fabletics. My biggest complaint is more often than not my size is out of stock. I'm XXS-S depending on the style and it seems they're out of stock almost immediately with smaller sizes. I'd also like to see more styles in the "Outfit and Bundles" since that's where the best deals are. When something new is added to outfits and bundles that I like, one or both items are out of stock in smaller sizes.

Date of experience: October 2, 2024
Florida
1 review
0 helpful votes
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Delivery
October 12, 2024

Delivery was prompt, everything that I ordered came in perfectly!

Date of experience: October 2, 2024
New York
2 reviews
0 helpful votes
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I joined the VIP membership. I set an alarm to skip the membership for the month of September. My alarm was for 5:00 a.m. September 1st. I went on at 5:00 in the morning and I skipped that month so I wouldn't be charged $60. I was still charged $60 and when I called customer service and said that my computer history shows that I went on and I went into my profile and I would like my money back I was basically told no. I will not be a part of a company whose system charges you even though you've done what you're supposed to do, and then the company won't give you back your money. Very foolish on their part because I actually very much like their product, and if they would have just given me back that month I guarantee I would have bought more clothing at some later date and they would have gotten more money from me but they preferred to basically assume I was lying and destroy any trust I had in their company.

Date of experience: October 2, 2024
Maryland
1 review
0 helpful votes
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Great leggings
October 12, 2024

So comfy and holds up well wash after wash and always look stylish

Date of experience: October 2, 2024
Arizona
1 review
0 helpful votes
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Vip membership
October 12, 2024

I canceled my cup membership two times and yet every few months they still take $60+ out of my account. It should be easier to cancel and it should stay cancelled

Date of experience: October 2, 2024
Colorado
1 review
0 helpful votes
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Just miss the ultra thick power hold material. That's what made the leggings special and so long lasting and high quality. Hopefully they go back.

Date of experience: October 2, 2024
Texas
1 review
0 helpful votes
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RIP off
October 12, 2024

Your add says the scrub set is $19. I saw them everywhere, I ordered and then go a suprise extra charge of $60! Absolutely ridiculous

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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I've made more than 10 attempts to exchange an item that fit differently because it was a different color. 24/7 T's. Happy Returns wouldn't work. Several representatives tried e-mailing me a label. Finally a representative gave me a when address that worked. Now I'm waiting for the exchange to be processed.
This whole process has taken almost 3 months.

Date of experience: October 2, 2024