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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Sweden
0 reviews
0 helpful votes
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Great variety with good looks!
October 16, 2024

I've purchased a lot of items from Fabletics and have enjoyed most of them. Some didn't work out due to the fabric or the design itself. Use more lux and less power hold fabric please. Another suggestion is to make the Affirm payment plan an option within the Fabletics app at checkout and don't require users to go out to use the Affirm app first, it's confusing! And easy to get wrong.

Date of experience: October 6, 2024
Ohio
0 reviews
0 helpful votes
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Almost all the clothes I own/wear have come from Fabletics. In 1990 I had cancer surgery and was no longer able to wear blue jeans due to the surgery scar. I also had a hernia as an after effect of the surgery and I discovered that wearing supportive athletic wear was exactly what I needed. However I am now turning 72 yrs old and don't always find the styles I am looking for for both my life and my ongoing yoga practice.
Also I do live on a fixed income and try to make good use of the great sales from Fabletics. But still I remain a loyal customer!

Date of experience: October 5, 2024
Wisconsin
0 reviews
0 helpful votes
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SUNDbeauty recommends Fabletics!
October 16, 2024

My items looked great, in sizes ordered. Beautiful shimmer fabric in a flattering style. I received updates from when ordered, shipped, approx arrival, delivered. Everything was in tact delivered to my doorstep!

Date of experience: October 5, 2024
North Dakota
0 reviews
0 helpful votes
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The shipping takes for absolute ever! I love the quality, but hate the wait.

Date of experience: October 5, 2024
California
0 reviews
0 helpful votes
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Bought shorts for hubby
October 16, 2024

Bought shorts too big was very easy to exchange them. All easy and fast

Date of experience: October 5, 2024
New York
0 reviews
0 helpful votes
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October 2024
October 16, 2024

Excellent. I ordered some high-waist Power hold leggings and they fit perfect.

Date of experience: October 5, 2024
New York
0 reviews
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Totally Pleased! I was able to wear my outfit without an alterations!

Date of experience: October 5, 2024
California
0 reviews
0 helpful votes
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Great and efficient customer service
October 16, 2024

Always easy to order and track my shipments as well as get points towards future purchases and I always love the reviews from other customers. They're so honest.

Date of experience: October 5, 2024
New Hampshire
0 reviews
0 helpful votes
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Great products
October 16, 2024

Love the great products, wonderful customer service. Would highly recommend

Date of experience: October 5, 2024
New Jersey
0 reviews
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No help
October 15, 2024

No help, they did not really offer any solution to the issue but rather try to understand my feelings and reassure me. This is not the job of a corporation, what the job is is to tell me when you're restocking and allowing me to back order items. Or if you even had any idea when things would be back in stock. Thank you,

Date of experience: October 5, 2024
Kentucky
0 reviews
0 helpful votes
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Love Fabletics
October 15, 2024

I always have a wonder experience with fabletics… wether ordering online or shopping at the store… live th s products! I do wish they come back with the Capri powerhold leggings… that would be my only critique!

Date of experience: October 5, 2024
New York
0 reviews
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Excellent Service
October 15, 2024

It was my first time purchasing from Fabletics and I'll definitely purchase from them again. The quality of my legging are outstanding. Probably the best quality leggings that I have out of all my other leggings. I love the color, looks just like how it looks on the website. They have a wide variety of colors, styles, and designs and I'll definitely be purchasing from them a each of them.

Date of experience: October 5, 2024
Washington
0 reviews
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Product - I love the quality of the sports bras.
Product - The Kardashian line was cheap and not worth the money.
The Store Cabazon- Horrible customer service, the staff was unprofessional, and I could not get anyone to assist me.
I have since canceled my membership because it was challenging to support the company with its unprofessional staff culture.

Date of experience: October 5, 2024
California
0 reviews
0 helpful votes
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Great costumer service
October 15, 2024

I cannot recall who helped me, I believe his name is Louis. He have really great customer service. Very kind and patient. I really appreciated the help.

Date of experience: October 5, 2024
Washington
0 reviews
0 helpful votes
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Terrible customer service. Beware!
October 15, 2024

I have not experienced the low level of customer service since dealing with a cable company years ago. Fabletics has not figured it out.
The mistake started as mine; I mis-typed my email address when signing up. When I went to sign in, I thought I'd just forgotten my password so I ended up with a second account.
I was being charged on an account that I couldn't access. They told me that they couldn't connect the accounts. You can wait on their chat and phone for a VERY long time and then they are not helpful at all. Note that you will have to go through this system when you try and cancel. Very easy to sign up and a nightmare to try and cancel. No way to do it in your account.
Products are nice quality, just plan on a big challenge when you try to cancel your membership. Kind of like a low quality gym.

Date of experience: October 5, 2024
Utah
0 reviews
0 helpful votes
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Great experience
October 15, 2024

I've been at Fabletics member for years and they always have amazing customer service. As long as you can remember to cancel Vip monthly it's great!

Date of experience: October 5, 2024
Texas
0 reviews
0 helpful votes
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Great clothes and perfect fit
October 15, 2024

Fast and easy experience. Clothing was great quality and perfect fit. Would recommend

Date of experience: October 5, 2024
New York
0 reviews
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Fabletics
October 15, 2024

Wonderful people and customer service
Always willing to help you with any issues you may have. Clothing is always the best of quality.

Date of experience: October 5, 2024
New Hampshire
1 review
0 helpful votes
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Favorite Leggings
October 15, 2024

Great products and they are always having good sales. Love their leggings.

Date of experience: October 5, 2024
Illinois
1 review
0 helpful votes
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Great quality clothing!
October 15, 2024

My entire family loves Fabletics joggers and sweatpants! Great quality clothing for a lower price than the competition. Glad my sister-in-law recommended them to me.

Date of experience: October 5, 2024