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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Fabletics is a great place for me to shop at! I love the quality of the products and the customer support is fantastic! I've never had a problem returning something. They are always happy to help. I do recommend shopping at Fabletics for your workout clothing for women and men!
I had an order for a set of scrubs that said it would be delivered within a couple days, the order took almost 40 days and I called customer service to ask them where the package was (as it said delivered like 2 or 3 times) and they said ""sometimes in life we just have to deal with it". My response was pretty much just asking them why they thought that was appropriate to say? There should be some sort of checks and balances in place to avoid that, OR at least set the expectation that it would be 30+ day delivery. I cancelled my subscription immediately following and no one asked why or even cared that they were losing a customer.
Fabletics is quality as advertised. Good when you get member pricing and credits.
They won't stop billing me even though I've requested it several times via phone and on the "My Account" page.
I love the Fabletics entire line of clothing and accessories, it's my favorite! Great quality, fits well, looks nice for work out purposes or everyday wear! The compression wear is tight and form fitting but functional.I also love the membership program and returns are made simple.
I am a regular customer of Fabletics products.
I am never disappointed in the styles, quality and the service.
The site is relatively easy to navigate, the value for money and quality of the products never fail to disappoint.
The men's range is also of superior quality and price.
I keep coming back for all of these reasons, plus great communication and service.
Struck out this time. Didn't realize the shorts were like shapewear, otherwise no specific complaints.
I very self-conscious about the things I wear since I do have a belly. I have been seeing the jumpsuit for a couple of weeks and was hesitant about purchasing it. I am so glad that I did. I love this jumpsuit and how it fits on me.
I was asked, how did it go? But still don't receive my products. It is almost a month now and I don't have any updates.
Very few items in stock in my size and when I did find something the color was out of stock.
The workout clothes feel like they are made from shower curtain material, exactly like when I ordered something that ended up being from China. The fit was also a little off. I returned everything but some lounge pants which I kept because they were super cheap, but I've worn them twice in the past 2-3 months that I've had them.
I love Fabletics! The items are consistently sized and fit well, with no surprises. Great quality material that lasts. Always comfy fabrics, from the pajamas to the leggings to the scrubs...
I really enjoy Fabletics apparel and being able to have high quality wear for a decent price.
I was able to get someone on the phone and reverse the charges for my monthly membership when I wasn't able to cover the cost.
I love the quality and fit. But the focus on so many cropped length tops, and short shorts, limits what I would purchase. I am 5'8, and in my 60's. Would love more options! The Trinity jackets are terrific, and I've got several. The 9" shorts with pockets are my go to for working out, but haven't been available for quite awhile now. The tops are often made of thin fabrics, and cropped lengths don't work for long waisted gals. I've got so many pairs of leggings- don't need more. So, I've not purchased much in awhile, and could easily end my membership.
Love the high waist wide leg, light weight sweats. They look and feel fantastic
Very stretchy and very flattering. I am very satisfied with my purchases. Can wait until they release more colors in the future
Stop showing things that are not available. And start using petite models! I am 5'2" and never see anyone my height.
A revamped website has the potential to cultivate loyal customers. However, the interaction and the ability to find bundles were both areas that could be improved.
The quality of the products I've received from Fabletcs across the board have been great. Sadly whenever the newest drops which are almost always must have items are released they're always sold out. I'm not sure if they make enough and there's never an indication if they restock those items. 😔
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

