Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Michele S.
Unfollow Michele S.
Share Review
Report Review

Great place to shop!
October 21, 2024

Fabletics is a great place for me to shop at! I love the quality of the products and the customer support is fantastic! I've never had a problem returning something. They are always happy to help. I do recommend shopping at Fabletics for your workout clothing for women and men!

Date of experience: October 10, 2024
Ohio
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Share Review
Report Review

I had an order for a set of scrubs that said it would be delivered within a couple days, the order took almost 40 days and I called customer service to ask them where the package was (as it said delivered like 2 or 3 times) and they said ""sometimes in life we just have to deal with it". My response was pretty much just asking them why they thought that was appropriate to say? There should be some sort of checks and balances in place to avoid that, OR at least set the expectation that it would be 30+ day delivery. I cancelled my subscription immediately following and no one asked why or even cared that they were losing a customer.

Date of experience: October 10, 2024
Colorado
1 review
0 helpful votes
Follow Ragan T.
Unfollow Ragan T.
Share Review
Report Review

Sitejabber review
October 21, 2024

Fabletics is quality as advertised. Good when you get member pricing and credits.

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
Follow Grant C.
Unfollow Grant C.
Share Review
Report Review

Terrible experience
October 21, 2024

They won't stop billing me even though I've requested it several times via phone and on the "My Account" page.

Date of experience: October 9, 2024
Illinois
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

My Favorite
October 21, 2024

I love the Fabletics entire line of clothing and accessories, it's my favorite! Great quality, fits well, looks nice for work out purposes or everyday wear! The compression wear is tight and form fitting but functional.I also love the membership program and returns are made simple.

Date of experience: October 9, 2024
Australia
1 review
0 helpful votes
Follow Cath Y.
Unfollow Cath Y.
Share Review
Report Review

Excellent Quality and Service
October 21, 2024

I am a regular customer of Fabletics products.
I am never disappointed in the styles, quality and the service.
The site is relatively easy to navigate, the value for money and quality of the products never fail to disappoint.
The men's range is also of superior quality and price.
I keep coming back for all of these reasons, plus great communication and service.

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
Follow Wendy I.
Unfollow Wendy I.
Share Review
Report Review

Returned several items
October 21, 2024

Struck out this time. Didn't realize the shorts were like shapewear, otherwise no specific complaints.

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
Follow LaSheena O.
Unfollow LaSheena O.
Share Review
Report Review

Love my jumpsuit
October 21, 2024

I very self-conscious about the things I wear since I do have a belly. I have been seeing the jumpsuit for a couple of weeks and was hesitant about purchasing it. I am so glad that I did. I love this jumpsuit and how it fits on me.

Date of experience: October 8, 2024
Colorado
1 review
0 helpful votes
Follow Danilson M.
Unfollow Danilson M.
Share Review
Report Review

Confusing
October 18, 2024

I was asked, how did it go? But still don't receive my products. It is almost a month now and I don't have any updates.

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
Follow Connie N.
Unfollow Connie N.
Share Review
Report Review

Fabletics Order
October 18, 2024

Very few items in stock in my size and when I did find something the color was out of stock.

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
Follow Kate I.
Unfollow Kate I.
Share Review
Report Review

Quality feels cheap
October 18, 2024

The workout clothes feel like they are made from shower curtain material, exactly like when I ordered something that ended up being from China. The fit was also a little off. I returned everything but some lounge pants which I kept because they were super cheap, but I've worn them twice in the past 2-3 months that I've had them.

Date of experience: October 8, 2024
Oklahoma
1 review
0 helpful votes
Follow Tracie L.
Unfollow Tracie L.
Share Review
Report Review

Comfort and Fit
October 17, 2024

I love Fabletics! The items are consistently sized and fit well, with no surprises. Great quality material that lasts. Always comfy fabrics, from the pajamas to the leggings to the scrubs...

Date of experience: October 7, 2024
Utah
1 review
0 helpful votes
Follow Chelsey M.
Unfollow Chelsey M.
Share Review
Report Review

Great workout outfit
October 17, 2024

I really enjoy Fabletics apparel and being able to have high quality wear for a decent price.

Date of experience: October 7, 2024
New York
1 review
0 helpful votes
Follow Sarah P.
Unfollow Sarah P.
Share Review
Report Review

Refund given
October 17, 2024

I was able to get someone on the phone and reverse the charges for my monthly membership when I wasn't able to cover the cost.

Date of experience: October 7, 2024
Minnesota
1 review
0 helpful votes
Follow Rose C.
Unfollow Rose C.
Share Review
Report Review

I love the quality and fit. But the focus on so many cropped length tops, and short shorts, limits what I would purchase. I am 5'8, and in my 60's. Would love more options! The Trinity jackets are terrific, and I've got several. The 9" shorts with pockets are my go to for working out, but haven't been available for quite awhile now. The tops are often made of thin fabrics, and cropped lengths don't work for long waisted gals. I've got so many pairs of leggings- don't need more. So, I've not purchased much in awhile, and could easily end my membership.

Date of experience: October 6, 2024
Wyoming
1 review
0 helpful votes
Follow Christine A.
Unfollow Christine A.
Share Review
Report Review

Love
October 16, 2024

Love the high waist wide leg, light weight sweats. They look and feel fantastic

Date of experience: October 6, 2024
California
1 review
0 helpful votes
Follow Jasmyn P.
Unfollow Jasmyn P.
Share Review
Report Review

I love Fabletics scrubs!
October 16, 2024

Very stretchy and very flattering. I am very satisfied with my purchases. Can wait until they release more colors in the future

Date of experience: October 6, 2024
Minnesota
1 review
0 helpful votes
Follow Alicia E.
Unfollow Alicia E.
Share Review
Report Review

Always shows unavailable things
October 16, 2024

Stop showing things that are not available. And start using petite models! I am 5'2" and never see anyone my height.

Date of experience: October 6, 2024
California
0 reviews
0 helpful votes
Follow Don U.
Unfollow Don U.
Share Review
Report Review

Website is horrible experience!
October 16, 2024

A revamped website has the potential to cultivate loyal customers. However, the interaction and the ability to find bundles were both areas that could be improved.

Date of experience: October 6, 2024
Florida
0 reviews
0 helpful votes
Follow CosmicTwin V.
Unfollow CosmicTwin V.
Share Review
Report Review

Items sell out way too fast!
October 16, 2024

The quality of the products I've received from Fabletcs across the board have been great. Sadly whenever the newest drops which are almost always must have items are released they're always sold out. I'm not sure if they make enough and there's never an indication if they restock those items. 😔

Date of experience: October 6, 2024