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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Credit doesn't make sense
November 11, 2024

Yall always have sales going on, therefore the monthly price is always much higher than the single credit. The only way to truly maximize your value is to purchase a bundle. So I recommend even more bundles options to get a better value, using the leftover credit for more than one item if the item is cheaper, or lowering the monthly payments. Even a create your own bundle would be great.

Date of experience: November 1, 2024
Ohio
1 review
0 helpful votes
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Too short
November 11, 2024

The majority of the pants are too short. After one wash they shrink!

Date of experience: November 1, 2024
District of Columbia
1 review
0 helpful votes
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Great product
November 11, 2024

I like the workout gear from Fabletics. Great material at an even greater price.

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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Great Material…
November 11, 2024

I have shopped Fabletics for several years and I must say that it is one of the best.
My original pieces are still lasting.
They value their V.I.P. Members greatly.

Date of experience: November 1, 2024
Florida
1 review
0 helpful votes
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Low quality
November 11, 2024

The product is not the same as when I first became a member years ago, very thin, not true to size, very cheaply made.

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Nopi
November 11, 2024

Excellent;
1. Service,
2. Quality,
3. Cleanliness,
4. Quality, etc.
Thank you!

Date of experience: November 1, 2024
New Jersey
1 review
0 helpful votes
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Frustration
November 11, 2024

It's not a bad experience however, I do not like that it's a fight to be able to shop and get items you like…could you release batches of new items in the morning than in the evening so everyone has an opportunity to purchase the new items

Date of experience: November 1, 2024
Arizona
1 review
0 helpful votes
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Fabletics Purchase
November 11, 2024

Pickleball shorts purchase. Very happy. I use almost every day.

Date of experience: November 1, 2024
Virginia
1 review
0 helpful votes
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Sales are better
November 11, 2024

I find myself just trying to find something for more than $59 just to get my money's worth. In the meantime, I'm passing by great sales that I can't use my $59 credit towards without actually losing money.

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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Men
November 11, 2024

Men 2 to 3 body pice should be promoted more similar to the women's l.

Date of experience: November 1, 2024
Georgia
1 review
0 helpful votes
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I like the shorts. They are high quality. If I could buy the shorts for the introductory price all the time, I would wear anything else. The difference in quality is not enough to overcome the price. The pricing scheme is to gimmicky and I would just prefer to know the actual price up front.

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Not received an order
November 11, 2024

I have an order from weeks ago not yet delivered?!

Date of experience: November 1, 2024
Missouri
1 review
0 helpful votes
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Easy
November 11, 2024

Site is easy and ordering is actually fun. The only downfall is if I forget to pause my membership, if I am not really in need of anything.

Date of experience: November 1, 2024
Georgia
1 review
0 helpful votes
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Website is so slow
November 8, 2024

Both my fiance and I couldn't check out because the site kept loading randomly and took forever to pull new pages up. The app was also slow. Please bring back the light maroon and other brown/tan colors without bold logos on vests or jackets! We spent hours trying to add to our carts, only to have the sites run slower and slower on both of our phones this week.

Date of experience: October 29, 2024
California
1 review
0 helpful votes
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Terrible business model
November 5, 2024

I ended up losing a lot of money with the way they conduct business and handle returns

Date of experience: October 26, 2024
Oklahoma
1 review
0 helpful votes
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Always love my stuff
November 4, 2024

Great quality clothes. Always arrives when it supposed to.

Date of experience: October 25, 2024
Texas
1 review
0 helpful votes
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Over charged
October 29, 2024

For each order I placed same email I was charged for membership so freaking crazy

Date of experience: October 19, 2024
Texas
1 review
0 helpful votes
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Shipping is not what it used to be
October 25, 2024

Have waited and waited for my shipment, if it's in stock then why hasn't it shipped and it's been 2 weeks
Very disappointing for the money I spend monthly and having a membership

Date of experience: October 15, 2024
Georgia
1 review
0 helpful votes
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What's the point?
October 25, 2024

Sizing with items are completely inaccurate, that is if you can actually order what you want. Most of the best outfits are completely out of stock in matching items, with no restock timeframe. Credits have expired, so you're paying for nothing instead of accumulating something for your money. Also, many items around $30-$40 take up one member credit, so you're still loosing about $30 on each order. Complete waste of money.

Date of experience: October 14, 2024
Connecticut
1 review
0 helpful votes
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In store service is horrible
October 22, 2024

The staff never knows how to do anything. Typically rude and unfriendly

Date of experience: October 12, 2024