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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Good quality
November 11, 2024

The fabric is always great quality and lasts so long!

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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Unsatisfied
November 11, 2024

Very bad experience. Charge you discounted price but you are actually paying more than you should by paying the monthly $59 membership fees. Customers do not shop every month but you charge them every month.

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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Amazing!
November 11, 2024

Amazing! I have been very happy with all the products that I have purchased. I am in love with the material of the pants and sports bras.

Date of experience: November 1, 2024
1 review
0 helpful votes
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Quality not the same
November 11, 2024

I think the quality of the material for the Oasis pants has declined.

Date of experience: November 1, 2024
Oklahoma
1 review
0 helpful votes
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My favorite pants!
November 11, 2024

I adore Fabletics customer experience. The product is high quality. If I had one complaint it would be the availability of certain sizes and colors on the website.
The ease of use for the website is amazing. The check out experience is smooth.

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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I really like the scrubs. I just wish that the membership options included the ability to choose the style of pants and tops and included more colors.

Date of experience: November 1, 2024
New Jersey
1 review
0 helpful votes
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Don't buy
November 11, 2024

There is hidden fees and they charge you a little bit after you make your first order a "membership" fee

Date of experience: November 1, 2024
Illinois
1 review
0 helpful votes
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Hard to cancel service
November 11, 2024

I have looked everywhere on that site and can only find the place to put your account on hold and it's never let me cancel

Date of experience: November 1, 2024
Minnesota
1 review
0 helpful votes
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Great leggings
November 11, 2024

This was my 1st time purchasing Fabletics. Originally, the sale got me in the door. I bought the 2 leggings for $24. They are the best leggings I've ever worn! Keep up the great work!

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Not good quality of coat
November 11, 2024

Not good quality of coat,bad clasp. Fur sheds. Short sleeves. Not warm at all.

Date of experience: November 1, 2024
Delaware
1 review
0 helpful votes
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Delays
November 11, 2024
Updated review

Wish it didn't take so long to get the product in. Love the clothing but.,,

Date of experience: November 1, 2024

Shirts
August 11, 2024
Previous review

Great but it just takes to long to fevieve. The product themselves are exceptional.

Date of experience: August 1, 2024
Virginia
1 review
0 helpful votes
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I have been happy with the styles and quality of my purchases. However since I started my VIP membership a few months ago, I have unsuccessfully been able to the skip the month. I repeatedly went into the site to click the button within the established timeline because it kept showing that I had not done so then only to discover that I was charged despite my efforts. In the current month, I tried again and the button is grayed out or inactive within the 1st through 5th day of the month timeline. I find this frustrating and a bit of a ploy to prevent my ability to skip so I can be charged.

Date of experience: November 1, 2024
Indiana
1 review
0 helpful votes
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Bad experience at store
November 11, 2024

This was already communicated to customer service.

Date of experience: November 1, 2024
Washington
1 review
0 helpful votes
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Stayed too long
November 11, 2024

I did not like that I had to call to cancel and there was a lot of "sales" to try to get me to not leave. I did not care for the clothing styles. I am probably too old for the styles. I used to get an email reminder to cancel for the month but that stopped and I ended up with a LOT of tokens. Then felt like I could not cancel until I spent the tokens (learned later that was not accurate and I could have canceled and kept my tokens). Other than one style of pant I never found anything I liked. I now have 10 pairs of those pants!

Date of experience: November 1, 2024
Georgia
1 review
0 helpful votes
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Misleading!
November 11, 2024

I love your product but, the advertising is misleading. The reason I ordered 3 pair of shorts was the because of the deal, I did not know I had to join a membership. I thought this sale was to good to be true, like your 80% off deal is now. It probably is. I like your product and would like to buy more but I don't want to be mislead.

Date of experience: November 1, 2024
North Carolina
1 review
0 helpful votes
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Long lasting, quality clothing
November 11, 2024

I've been a Fabletics member for years and have not found a single item I haven't loved. The pants hold their shape and don't show underclothing. Sports bras are supportive and elasticity is strong. Cold weather clothing keeps you warm and stays in fashion.

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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Been a member since 2014
November 11, 2024

For the most part I am always happy with the Fabletics experience. The ease of ordering, the quality of the product and the color choices are always great.
The bra tops do not outlast the leggings from a wear and tear standpoint. I love pockets on all of my bottoms- make more! And I love the addition of the cargo pants this past year. So comfortable and easy care

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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Love the fabrics
November 11, 2024

It has been good overall. I love the designs but depending on who is designing for you the material changes and for some of us this does not work even when we love how they look on a perfect model. I will request to be true your quality and material regardless of who is designing for you.

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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Poorly fitting tops
November 11, 2024

I've never been able to get a good fit for their sports bras. Either too big or too small. I'm not even an unusual size 32 DD. Small is too small, medium is too big.

Also, quit Making bottoms with the seam down the crotch. No one wants a camel toe at the gym

Date of experience: November 1, 2024
Arizona
1 review
0 helpful votes
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Size unavailability
November 11, 2024

Every thing I try to order is out of stock in my side xsmall. I love the quality and style, it's just rarely ever available in my size.

Date of experience: November 1, 2024