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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Love the product. Great styling, comfortable and well fitting. Inadvertently signed up for VIP program and was charged $59.99. Contacted you immediately to cancel but have been unable to get a refund. Made a great experience into a disappointing one.
Fabletics has been a great. Great quality, fast service, fast shipping, great customer service when I go into the store in the Brea mall.
Fast and easy with automated operator on skip the month phone call
The membership is predatory. You get signed up without even realizing it. I made a purchase and the prices were very low with a $59.95 membership. I read through the disclosures and it said you can cancel any time. So after one month membership, I called to cancel. I still had points or credits (it's so confusing) the customer service rep told me that I could use those points even though my membership was canceled. I went around and around with the rep to make sure I understood. He assured me that the membership was canceled and I would not get billed for October. Well I did get billed for October so I called CS again. Both reps did not listen to me at all, they just tried to give me more benefits, discounts for staying on. I am so frustrated. There must be some loopholes the company is takin advantage of in it's disclosures but they should be shut down for predatory practices
Please stop sending spam emails from Fabletics. I never contacted them or subscribed to their emails.
Building my entire leisure wardrobe with Fabletics. Now with the new Don Pants, my closet is getting full.
I have purchased many different products. I'm satisfied for the most part. I've had zipper issues on two of my "Ultimate Pants" that I've purchased. I had one pair for only 2 weeks when it came off, obviously rendering the pants useless. I hate it when its a "sale" and an item is priced lower than the value of a credit and I feel like I'm overpaying at that point. Other than that I'm satisfied.
Never during my use of your site was I made aware of it being a membership. I DO NOT want to be apart of a membership group in which you can enroll or take a pass each and every month! And it being how you'll determine if you'll charge my credit card. So that every month I would be charged should I not remember to take a pass, it's a set-up for failure! Resulting in being charged a monthly fee and you'll profit not from the sale but by my membership fee. I'm the consumer and I want ONLY to make my purchases because you want to sell your goods to me. I, as a consumer is looking for quality, customer service, and a good value for the product I want to purchase. You may have all of that…but it wasn't demonstrated it my situation! Especially when I called to cancel my membership and I asked to have to my order cancelled, which was within an hour, then I was told the order shipped already! So I ate it! Making my point! No credit was ever offered and no solution was offered to make me change my mind. Because of this YOU ARE A RIPOFF and must be proud of it!
Love the items not happy with returns not very user friendly for sushi live remote and rural
Got a refund but they no longer had the item in stock! They did not offer to resend the order either!
While I can't remember that order specifically, everything that I've received from Fabletics has been very good. Well made and great fit. I just love the clothing. Others that see my gear and give me impositive comments.
I had several credits and used them for the products I desired. Upon completing my selections, all credits, I still had to pay $134 for what? I am not sure where the charges came from, but I do know ot wasn't shipping or taxes.
Overall experience is fast and easy. Do not miss out on quality clothing and scrubs
I've been a Fabletics customer since the beginning. The quality and fit of the women's clothing has definitely dropped over time. I've returned the last several orders, and I'm pretty sure I'll be cancelling. The men's lined shorts are great, though, and a solid value.
High quality sportswear. Great colors & variety. Love there shorts & sweat pants. The "Don" line of pants are perfect. Process tend to be on the highside. Thankfully they have lots of sales.
You need to click a few times to actually skip the membership for a month, which seems to be difficult on purpose. I have tried to skip a few months and I get charged anyways because I didn't read the fine print and go through all the steps.
Too many messages, plus took money out of my account after I had canceled my subscription. After they tried to scam me, I don't trust them anymore
Mostly everything I have purchased has been of good quality except for a green jacket that was too big (I had to give that away). The brown top which I purchased and returned was very snug. Uncomfortable in the arm and across the top breast. I was surprised because everything I have purchased so far has been true to size.
I recently purchased a winter white sweatpants and I had worn them home on a two-hour plane ride. They look like I have had them for two years. They have lint balls on thigh area along the front of the pants. What a waste of money (Smh). Other than that everything I have purchased from here has been great!
I purchased the 10$ shorts without knowing I was getting signed up for a subscription that pays $70 a month for no reason. This was false advertising and very helpful that you don't have a support email. So safe to say I will never be buying from fabletics again.
I come back again and again. I love everything I've ever purchase! Always feels great, fits great and never falls apart!
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
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