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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good and Bad
November 11, 2024

Love the product. Great styling, comfortable and well fitting. Inadvertently signed up for VIP program and was charged $59.99. Contacted you immediately to cancel but have been unable to get a refund. Made a great experience into a disappointing one.

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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Great stuff
November 11, 2024

Fabletics has been a great. Great quality, fast service, fast shipping, great customer service when I go into the store in the Brea mall.

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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Great customer service
November 11, 2024

Fast and easy with automated operator on skip the month phone call

Date of experience: November 1, 2024
Massachusetts
1 review
0 helpful votes
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Fabletkcs is a total scam
November 11, 2024

The membership is predatory. You get signed up without even realizing it. I made a purchase and the prices were very low with a $59.95 membership. I read through the disclosures and it said you can cancel any time. So after one month membership, I called to cancel. I still had points or credits (it's so confusing) the customer service rep told me that I could use those points even though my membership was canceled. I went around and around with the rep to make sure I understood. He assured me that the membership was canceled and I would not get billed for October. Well I did get billed for October so I called CS again. Both reps did not listen to me at all, they just tried to give me more benefits, discounts for staying on. I am so frustrated. There must be some loopholes the company is takin advantage of in it's disclosures but they should be shut down for predatory practices

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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Spam emails
November 11, 2024

Please stop sending spam emails from Fabletics. I never contacted them or subscribed to their emails.

Date of experience: November 1, 2024
Nevada
1 review
0 helpful votes
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Building my entire leisure wardrobe with Fabletics. Now with the new Don Pants, my closet is getting full.

Date of experience: November 1, 2024
Missouri
1 review
0 helpful votes
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I've purchased many products.
November 11, 2024

I have purchased many different products. I'm satisfied for the most part. I've had zipper issues on two of my "Ultimate Pants" that I've purchased. I had one pair for only 2 weeks when it came off, obviously rendering the pants useless. I hate it when its a "sale" and an item is priced lower than the value of a credit and I feel like I'm overpaying at that point. Other than that I'm satisfied.

Date of experience: November 1, 2024
Arizona
1 review
0 helpful votes
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You're a RipOff!
November 11, 2024

Never during my use of your site was I made aware of it being a membership. I DO NOT want to be apart of a membership group in which you can enroll or take a pass each and every month! And it being how you'll determine if you'll charge my credit card. So that every month I would be charged should I not remember to take a pass, it's a set-up for failure! Resulting in being charged a monthly fee and you'll profit not from the sale but by my membership fee. I'm the consumer and I want ONLY to make my purchases because you want to sell your goods to me. I, as a consumer is looking for quality, customer service, and a good value for the product I want to purchase. You may have all of that…but it wasn't demonstrated it my situation! Especially when I called to cancel my membership and I asked to have to my order cancelled, which was within an hour, then I was told the order shipped already! So I ate it! Making my point! No credit was ever offered and no solution was offered to make me change my mind. Because of this YOU ARE A RIPOFF and must be proud of it!

Date of experience: November 1, 2024
Washington
1 review
0 helpful votes
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Review
November 11, 2024

Love the items not happy with returns not very user friendly for sushi live remote and rural

Date of experience: November 1, 2024
North Carolina
1 review
0 helpful votes
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Never received order
November 11, 2024

Got a refund but they no longer had the item in stock! They did not offer to resend the order either!

Date of experience: November 1, 2024
Pennsylvania
2 reviews
0 helpful votes
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It's been quite q while
November 11, 2024

While I can't remember that order specifically, everything that I've received from Fabletics has been very good. Well made and great fit. I just love the clothing. Others that see my gear and give me impositive comments.

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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Misleading
November 11, 2024

I had several credits and used them for the products I desired. Upon completing my selections, all credits, I still had to pay $134 for what? I am not sure where the charges came from, but I do know ot wasn't shipping or taxes.

Date of experience: November 1, 2024
Arizona
1 review
0 helpful votes
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Highly recommend
November 11, 2024

Overall experience is fast and easy. Do not miss out on quality clothing and scrubs

Date of experience: November 1, 2024
Colorado
1 review
0 helpful votes
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Quality isn't great
November 11, 2024

I've been a Fabletics customer since the beginning. The quality and fit of the women's clothing has definitely dropped over time. I've returned the last several orders, and I'm pretty sure I'll be cancelling. The men's lined shorts are great, though, and a solid value.

Date of experience: November 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great clothes
November 11, 2024

High quality sportswear. Great colors & variety. Love there shorts & sweat pants. The "Don" line of pants are perfect. Process tend to be on the highside. Thankfully they have lots of sales.

Date of experience: November 1, 2024
Texas
1 review
0 helpful votes
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You need to click a few times to actually skip the membership for a month, which seems to be difficult on purpose. I have tried to skip a few months and I get charged anyways because I didn't read the fine print and go through all the steps.

Date of experience: November 1, 2024
Arizona
1 review
0 helpful votes
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Too much
November 11, 2024

Too many messages, plus took money out of my account after I had canceled my subscription. After they tried to scam me, I don't trust them anymore

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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Mostly everything I have purchased has been of good quality except for a green jacket that was too big (I had to give that away). The brown top which I purchased and returned was very snug. Uncomfortable in the arm and across the top breast. I was surprised because everything I have purchased so far has been true to size.
I recently purchased a winter white sweatpants and I had worn them home on a two-hour plane ride. They look like I have had them for two years. They have lint balls on thigh area along the front of the pants. What a waste of money (Smh). Other than that everything I have purchased from here has been great!

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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I got robbed
November 11, 2024

I purchased the 10$ shorts without knowing I was getting signed up for a subscription that pays $70 a month for no reason. This was false advertising and very helpful that you don't have a support email. So safe to say I will never be buying from fabletics again.

Date of experience: November 1, 2024
California
1 review
0 helpful votes
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I have been shopping here for years!
November 11, 2024

I come back again and again. I love everything I've ever purchase! Always feels great, fits great and never falls apart!

Date of experience: November 1, 2024