FableticsReviews 13,325
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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Fabletics is great! I love the clothes and the fit is always perfect!
My order got stuck in transit and it took over a month for Fabletics customer service to tell me anything other than be patient it will get there. Eventually I got a refund. I found out after I received my refund that 2 of the 3 items I ordered were out of stock. I should have been notified about that WAY before then. I canceled my membership immediately as this was the first time I ordered from them and with results like these I had no interest in thier service.
Easy to make purchases, best experience I ever had! Thank you Fabletics!
Dear Fabletics Customer Service,
I am writing to express my extreme dissatisfaction with the service I received at the Fabletics store in Torrance Last week. I was particularly disappointed by the helpful and dismissive attitude of the manager, Florentino.
Prior to my visit, I contacted Fabletics corporate customer service to clarify the exchange process. I was explicitly informed that I could exchange my item without any issues. However, upon arrival at the Torrance store, Florentino contradicted this information and refused to process my exchange.
His conflicting information and Florentino's dismissive attitude created a frustrating and upsetting experience. I left the store feeling unheard and undervalued as a customer,
Furthermore, the overall atmosphere in the Torrance location was noticeably different from other Fabletics stores I have visited. The staff seemed reluctant to assist and displayed a negative demeanor, which I believe stems from the manager's poor example.
Am deeply disappointed by this experience, especially given the consistently positive service I have received at other Fabletics locations. I urge you to address the issues at the Torrance store, particularly the conduct of Florentino, to ensure that other customers do not have similar negative encounters.
I aappreciate your prompt attention to this matter and hope for a resolution that reflects Fabletics' commitment to customer satisfaction.
Great service always on time with shipping and clothes are made very well love the fit
I really like the ease of picking items that instantly make an outfit. They show my size and give suggestions to complement my look.
The materials and stitching are the best that I've ever seen. I never have a problem with anything I have purchased.
My friends are jealous, but won't commit to the cost of first class quality.
When I saw the sale for everything 50% off, I went shopping. At the end I ordered 2 items. One item was 50% off and the second one was only 15% off.
Promised a sale, but was already sold out of everything that was my size. This is the third time this has happened. This company operates on the "Almost sold out!" tactic.
The only complain I have is that it takes too long to ship and delivery your order.
Fabletics has great quality clothing and their customer service is excellent.
I've been purchasing Fabletics for several years. My daughter loves the matching sets for running. Happy with the quality of products.
I was drawn in by the initial offer. It was great. But I didn't know if I was going to like the brand, so I didn't order but a few things. Now i'm happy with the brand but not the pricing and the items that are in stock. IF/WHEN something I want goes on sale, it's never available in the size I want. New colors every month. Good luck getting them in a size you want. Overall the quality is great, for the original 'new customer' prices. After that I have yet to want to spend $30 on a pair of shorts, and if a color combo came in the email that I wanted, it was never available when I looked.
I love Fabletics so much that I got my best friends to get some things from them. Fabletics is my favorite brand for shorts I recommend you look at the models for preference because in most things I have to size down.
I like the clothing. If you catch the deals right, you can really get some great value. I only need so much clothing so after a month I don't see the need to stay a member. The most annoying part is the website. It is very cumbersome and slow to navigate. Overall I would recommend fabletics to others.
I like the leggings, good quality. But I bought a fleece and on the first day when I was trying them on the drawstring that ties them at the waist broke.
The clothes and service are great! So far I'm very happy and will oder again
This was my first time ordering from Fabletics, I always thought it was overrated. But when I got my pieces, I was very very excited. The material feels so good and it holds you. Well I got four leggings and love them all. I have to exchange two of the pieces for larger sizes because they compress very very very well.
I love Fabletics and I love their membership perks as well, my entire family uses my Fabletics account and wears Fabletics on the daily. I have leggings from you guys that I've had for four years and they STILL are in perfect condition. It's like, I don't even have to buy leggings anymore because they never wear or tear on me, good thing you guys have other stuff :D
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