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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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We received our most recent order in a timely fashion and each piece packaged so nicely. I'm so glad that we caught the sale and were able to get the baby ready for summer.
Those boots are so adorable. My grandson wears them everyday
Hello Vanessa,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
I never receive the free boots for my kids. I paid for the shipping also
Hello Marimar,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you did not receive your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love the variety and always receive my items timely
Hello Kimberly,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Great shoe my daughter loves it said it's her princess shoe.
Hello Samoya,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Shoes look great and are comfortable for my kid. Shipping was fast and efficient. I'm happy with purchase.
Hello Laureen,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
I order her clothes and 2 pairs of boots and the boots came but the clothes didn't and it was a Christmas present so I was upset cause whenv place the order everything was in stock
Hello Frances,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I order my daughters clothes in which she no longer fits in girls XL all the outfits are too short from the bottom, she is taller and even the shirts sweater and tee shirts she no longer could use this web site in reguards I still have open rewards to use but even the shoes run small she wears 9/1-2 ladies no longer youth size..
Hello Rachel,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the fit of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Clothes is very cheap quality & I was given the wrong sizes & order & when I called to let them know their error they did nothing to resolve the situation. I immediately canceled my subscription instead.
Hello Lorena,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
All the shoes are adorable. My kids love them I wish they had my size.
Hello Brittany,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I ordered my daughters a matching outfit. My oldest was to receive an 8. The shirt was a size 8 (fit great) and the pants were a size 6 (way to small) My younger daughter received 24/2T shirt which fit great and she received a size 6 pants (way to big). Needless to say they weren't able to match that day.
Hello Brenda,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with the sizing of your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My girls love the shoes and clothes from Fab Kids. The shoes are priced accordingly and are good quality!
Hello Tracy,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Los productos de fablekids son se excelente calidad, con una linda variedad de colores y talles. Además el envío llego a tiempo y eso también es parte del excelente servicio con el que cuentan.
Hola Maria,
Agradecemos que realice una compra con nosotros. Sus expectativas de servicio siempre se cumplirán lo mejor que podamos. ¡Esperamos tener noticias tuyas en el futuro! ¡Tenga un día fantástico!
Mejor,
Lia
I order two pairs of boots for my daughters the order was fast and easy I enjoy my purchase and will be Ordering more stuff
Hello Courtney,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I have a hard time finding shoes my 2 year old will keep on. But he loves his light up shoes from Fabkids! Keeps them on the whole time!
Hello Josephina,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I love Fab Kids! Great quality clothes that last! I don't shop every month, but with my monthly subscription payments, credits rack up over time and I shop every 4-6 months and usually buy clearance or on a major promo and end up only spending a few dollars out of pocket, if anything. That's how I got Christmas gifts for twin boy friends of the family this year. It helps to have this money set aside for clothes shopping because I don't always necessarily have available funds at the same time my son ends up needing clothes or shoes. With Fab Kids, even if I'm having a rough month financially, I can still get a few things he needs. It's been a saving grace for us for sure!
Hello Crystal,
Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping in FabKids! Have a pleasant day!
Best,
Lia
Loved everything. Only reason I gave a 4 stars is I can't seem to cancel my subscription
Hello Delia,
We appreciate the feedback you shared regarding our VIP program. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
The shoes I ordered are perfect. My son loves them, they look good, seem to feel good, and they were an incredible price. Fast shipping, and everything as expected, or better.
Hello Ginger,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
My experience was horrible, the order was supposed to be dropped off like a week before Christmas but it came several days after. When I would try to track the order it had information from days prior, it never updated. Update your customer tracking info
Hello Latoya,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I like the boots that I got for my daughter and my daughter love it she's very happy and I'm satisfied with the product
Hello Melba,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elesha,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia