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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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My package arrived early process was very easy very convenient & efficient love this site so much for so little
Son loves wearing sweatpants great quality everything I purchased for him that he gave smiling face and kisses
Hello Ayesha,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Every month unless I forget to postpone, FabKids auto debits $40 for me to use as a "credit" on the site. That is annoying, but the other main problem is that there's nothing good for a 10 year old. They've outgrown unicorns and rainbows and colorful leggings. The cute little light up tennies? One stopped lighting up after a week. The collection is tired but if I cancel I loose over $300 in "credits" that I auto purchased. So now I'm stuck in FabKids purgatory. Ugh and argh!
Hello Sara,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I placed and received my order then a month later was charged $49.95 (much more than cost of my order) for membership dues that I have no need for or did I request
Hello Tamera,
Thank you for sharing your experience with your order and the member credit charge. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great quality, adorable, affordable and my girls love them.
Hello Kimberli,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Got a few clothes and a pair of boots for my daughter for Christmas. She loves the patterns and style. My only concern is the sizing is really strange - some fit big and some are smaller. Sizing is inconsistent.
Hello Cerese,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Purchased a pair of winter boots for my grandson and am very pleased with them. Love the side zipper which makes them easy to get on and off.
Hello Catherine,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
It was great but i ordered the wrong size for my grand daughter so her older sister got the boots i am going to order her another pair in a smaller size
Hello Deborah,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I purchased 2 pairs of tennis shoes that look like dinosaurs in the back of them and one pair had dinosaurs all over them and light up when he walks. He thought that those were the best ever! The other pair had a dinosaur on the side, he liked those too.
Hello Sally,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
It was very good, the online agent that helped me and walked me through it all was completely helpful and patient with me.
Hello Gladys,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
I got this for my nephew for Christmas. He loves it!
Hello Eunice,
Thank you for taking the time to share your awesome review! We’re glad your nephew is enjoying his shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Great items everything was good the size the color the prices all where good enough for me keep up the FAB work just bring more boy clothes out this year as well...overall I'm satisfied
Hello Lois,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I purchased unicorn ear muffs and unicorn snow boots for my granddaughters. They absolutely loved them. They wore them immediately.
Hello Patty,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
You're asking for a review, it's been two week and my package has been sitting there "waiting carrier pickup" so not much to review other than scam?
Hello Bobbie,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I ordered 2 pair boots for my grand daughter for Christmas she LOVED THEM, they came on time, they're made very well, very cute comfortable, warm and she has received many compliments on her pink duck boots.
The boots were at a great price also and I will definitely order from your company again in the future.
Hello Vanessa,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
It was great my daughter loved the shoes will be ordering from you guys again
Hello David,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Hola Norma,
Gracias por comprar con nosotros. Sólo debe recibir los mejores servicios. Haremos todo lo posible para cumplir siempre con sus expectativas de servicio. Esperamos que siempre tenga una gran experiencia con nosotros. ¡Que tengas una increíble!
Mejor,
Lia
I was satisfied with my order. The boots are really cute. What I am very upset with is there is another charge on my bank account from yesterday for 49.95 that I did not authorize. I have not ordered anything else from you. I need to know who placed that order where it came from and that amount needs to be credited back to my account.
Hello Pamela,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with your account. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Awesome deals.quality merchandise with reasonable prices and quick delivery. I am very pleased with Fabkids
Hello Sonia,
We are glad you are enjoying our promos and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My grand daughters went crazy over the shoes I bought them for Christmas
Hello Destiney,
We are glad you are enjoying our products and the website! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michelle,
We are glad you are enjoying our products and the website! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth