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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I mailed a few outfits and shoes for my niece's birthday. She is really difficult to shop for because she is very skinny and petite. I was so happy when my niece called to let me know that she loved everything and ALL the outfits fit her. The selection of clothes for her age (11 years old), was perfect.
I think my sister was also very pleased that everything fit, that she will now be ordering clothes from here for her daughter.
Thank you!
My daughter loves the clothes. She has autism and is very picky on what she wears
Hello Megan,
Thank you for taking the time to share your review! We’re glad your daughter is enjoying her clothes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Horrible customer service stay away they will accuse and steal from you
Hello Cecilia,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Love the shoes and the website and delivery came on time
Hello Eloida,
On behalf of us at FabKids, we would like to thank you for sharing this awesome review of our products, website, and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Absolutely wonderful! My Grandbaby Love Her Shoes! The Prices Are Reasonable and I Would Definitely Purchase Again!
Hello Millicent,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I learned of the site from a fb pop up advertising $5 shoes/sandals for kids. The shoes were as priced, and my daughter loves them. They also arrived in timely fashion before the expected arrival. Will be shopping again.
Hello Amari,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Your Kids Sizes stop at age 10 is that 7 8 I just purchased my twin boys some shoes from your company.However the two are 10 and they are fraternal twins but the shoes look awesome on the both of them.there are so little shoe companies for children.However that's not a bad thing.awesome look forward to purchasing more for my Children.
Hello Kira,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Hello Adjoa,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
Definitely have to order again. They are super adorable
Hello Kristin,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Hello Sophie,
We are sorry to hear that you were not satisfied with the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Bought for my granddaughter for her birthday. She loved them Unicorn tennis shoes are adorable
Hello Rebecca,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
My daughter and I love the products. The customer service is wonderful as well!
Hello Michele,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
It was great, my baby love her shoes. Arrive on time
Hello Ginette,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The shoes purchased were sandals for a toddler. They had piles of dried glue all over. They glued a piece of material to go around that lateral portion of the sole. That wasn't properly measured and clearly didn't meet back up with opposite end. There was a slit/cut into the shoe and the lateral coverage of the sole also wasn't even positioned properly. It wasnt even or flush with the sole on 1 shoe. The straps for the sandal that came out of the top of the shoes were so narrow and sharp they would have left blisters and cut the bottom of my 1yro. Anyone doing an inspection on the sandal could've figured that out based on touch alone.
Hello Rich,
We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I can always count on fabkids for great clothes and shoes. My glamkids love to be spoiled. The site is very easy to use and maneuver.
Hello Emma,
We really appreciate the review. We value the comments you made regarding the website and are delighted that you are enjoying your shopping. We look forward to hearing from you in the future! Have an awesome one!
Best,
Lia
The site makes shopping easy and convenient. My grand-doll loves getting the packages with all the items that she have chosen and loves to wear.
Hello Regina,
Thank you so much for the review. We appreciate the feedback you shared about the website and are happy that you are having a great experience. We hope you will always have a great experience with us in the future!
Best,
Lia
Th representative I spoke with was very helpful. She took care of my problem quickly. She was professional and very nice.
Hello Tisha,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia
Easy to find what your looking for based on what your child is into. Great selection and lots of sizes
Hello Brandon,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
The dresses that i bought were very cute and my grand daughter loved them very much
Hello Jennifer,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
I bought 7 or 8 pairs of shoes for my daughter. She wears a size 10 from any other store. Size 10 from fabkids is so much bigger than a "normal" size 10 so they don't fit even a little bit. She still has like 3 inches of space in the sandals. The tennis shoes fit normal though! How are people supposed to know what size to purchase when it's like this?
Hello Breana,
We regretfully note that we received your feedback regarding the sizes of our items. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Maricela,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad