Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FabKids

FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
How would you rate FabKids?
grey stargrey stargrey stargrey stargrey star

FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
Follow Betty O.
Unfollow Betty O.
Share Review
Report Review

Great stuff
July 15, 2024

I bought my granddaughter shoes, and clothes and she loves them all. Good quality and prices.

Date of experience: July 5, 2024
Virginia
1 review
0 helpful votes
Follow Josalyn B.
Unfollow Josalyn B.
Share Review
Report Review

Size up on the shirts
July 15, 2024

The shirts looked like the pictures, but they fit a bit small.

Date of experience: July 4, 2024
New York
1 review
0 helpful votes
Follow Fateeha N.
Unfollow Fateeha N.
Share Review
Report Review

Lovely shoes
July 15, 2024

Ordered 4 pairs of shoes and was very skeptical as I was doing it for the 1st time, but when the package arrived and we got to see the shoes, all shoes were just amazing, thankyou fabkids you have a regular customer now 😊

Date of experience: July 4, 2024
New York
1 review
0 helpful votes
Follow Amanda N.
Unfollow Amanda N.
Share Review
Report Review

Very fast delivery
July 15, 2024

Very last delivery and the slides I got for my daughter are so good and fit good

Date of experience: July 4, 2024
Texas
1 review
0 helpful votes
Follow Desera K.
Unfollow Desera K.
Share Review
Report Review

Package still not delivered
July 15, 2024

I did order 9 pairs of shoes for this deal but the shipping has been delayed still haven't received the shoes

Date of experience: July 4, 2024
Massachusetts
1 review
0 helpful votes
Follow Vanessa K.
Unfollow Vanessa K.
Share Review
Report Review

Great items
July 14, 2024

Great experience. Products were excellent and the shipping and delivery was awesome.

Date of experience: July 4, 2024
Texas
1 review
0 helpful votes
Follow Dalcour K.
Unfollow Dalcour K.
Share Review
Report Review

I love the shoes
July 13, 2024

I'm a lil upset because my order was split up. I received one pair of shoes and got an email saying the post office declined my package because it was opened. What do I have to do about it. Will my shoes come at a later time?

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
Follow Mallary L.
Unfollow Mallary L.
Share Review
Report Review

Item still not received
July 12, 2024

Haven't received my item yet and getting very frustrated.

Date of experience: July 1, 2024
California
2 reviews
0 helpful votes
Follow Tina V.
Unfollow Tina V.
Share Review
Report Review

Loved it
July 12, 2024

My daughter always picks her shoes and she really loves them when they arrive.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
Follow Spincer S.
Unfollow Spincer S.
Share Review
Report Review

Not Impressed
July 12, 2024

First time with this company and I am slightly irritated. The items were promised within a week and didn't come for 2 weeks. I received limited updates although I not only called the customer service but also arranged for text updates to come to me. Just all around feel like the customer service side of things needs to be better.

Date of experience: July 1, 2024
Vermont
2 reviews
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Great quality
July 12, 2024

Easy shopping experience and great granddaughter liked the selection of styles.

Date of experience: July 1, 2024
Utah
1 review
0 helpful votes
Follow J S.
Unfollow J S.
Share Review
Report Review

The shirt we bought shrunk probably 2 to 3 sizes and the shoes wore out within months. One pair of the sneakers wore holes all the way through within a month. Very disappointing, especially for how much they mark up the "original price", so it looks like you are getting a good discount.

Date of experience: July 1, 2024
Canada
1 review
0 helpful votes
Follow Emily I.
Unfollow Emily I.
Share Review
Report Review

More Variety Please
July 6, 2024

FabKids is easy to shop. I notice the girls' section seems to have more variety and nicer items than the boys' section. This is frustrating and I'm considering canceling my membership because I don't often see something my son would like. The boys' items are better suited to kids under 8. I would like to see more themes than sharks, dinosaurs or gaming. Athletic wear for kids would be a huge plus.

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
Follow Eleine G.
Unfollow Eleine G.
Share Review
Report Review

I love it
July 5, 2024

I love the quality and the prices. My daughter loves every outfit.

Date of experience: June 25, 2024
Nevada
1 review
0 helpful votes
Follow Norma I.
Unfollow Norma I.
Share Review
Report Review

I need exchange please
July 5, 2024

I need exchange, need bigger size am trying to send the shoes back, they are so cute, excelent price but need a bigger size Ty

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
Follow Exina J.
Unfollow Exina J.
Share Review
Report Review

Great Summer Buy
July 5, 2024

All the shoes came in as pretty as seen on the website. They are very durable, pretty colors and fashionable.

Date of experience: June 24, 2024
North Carolina
2 reviews
0 helpful votes
Follow Melissa U.
Unfollow Melissa U.
Share Review
Report Review

The shoes I received from FabKids were very well-made and of very good quality! I was really impressed!

Date of experience: June 24, 2024
South Carolina
1 review
0 helpful votes
Follow Iris B.
Unfollow Iris B.
Share Review
Report Review

More selection needed
July 4, 2024

The styles of girls' clothing are about the same. I wish there are more selection and variations.

Date of experience: June 24, 2024
Illinois
1 review
0 helpful votes
Follow Sheila C.
Unfollow Sheila C.
Share Review
Report Review

Beautiful Deal
July 4, 2024

I purchased 4 pairs of sandals for my toddler daughter and all of the sandals are beautiful colors with great quality I would definitely buy again from this fabulous company and recommend them. Thank you again it is a Beautiful deal we have.

Date of experience: June 24, 2024
California
1 review
0 helpful votes
Follow Jeovana J.
Unfollow Jeovana J.
Share Review
Report Review

Envío rapido
July 4, 2024

Los artículos llegaron completos y en un tiempo de entrega muy rápido…. Me gustó mucho y definitivamente volveré a comprar 😊

Date of experience: June 23, 2024