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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Won't let me cancel membership
July 4, 2024
Updated review

I have been trying for 3 months to cancel and I'm still being charged can't get through by phone. Smh

Date of experience: June 23, 2024

You pay for what you get!
April 14, 2024
Previous review

The shoes aren't the best quality but do kids ever keep anything long anyway? Just wasn't what I expected.

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Cute but oversized
July 4, 2024

I ordered some sandals for my son. They are nice quality, but a full size larger than typical toddler sz 10.

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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I always love the sandals
July 4, 2024

Justfab sandals are great & always hold up with my kids. It's my preferred spot to buy sandals for the summer.

Date of experience: June 23, 2024
Canada
1 review
0 helpful votes
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The kids love the sandals and and shoes
July 4, 2024
Updated review

I love it all because I want to change their shoes so it means all I want for them

Date of experience: June 23, 2024

Satisfied
December 8, 2022
Previous review

First time it meets my expectations but I wasn't satisfied with the size of the trouser. Same size was included for my kids.

Date of experience: December 8, 2022
Canada
1 review
0 helpful votes
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Amazing!
July 3, 2024

The clothes and shoes are great quality and the price is right.

Date of experience: June 22, 2024
Kansas
1 review
0 helpful votes
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Fast and easy
July 3, 2024

The whole process was very easy and delivery was fast. Definitely going to keep using, love all the different styles.

Date of experience: June 22, 2024
Louisiana
1 review
0 helpful votes
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Still awaiting my order
July 2, 2024

I still have not received my order. I have nothing to review at this time.

Date of experience: June 22, 2024
Kentucky
1 review
0 helpful votes
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Shoes
July 1, 2024

The shoes I received are great! I did not expect much but I am pleased with what I see...

Date of experience: June 21, 2024
Tennessee
2 reviews
0 helpful votes
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Fabulous
July 1, 2024

Love the quality of the clothes and the fit is true to size and always right for my granddaughter

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
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Terrible
July 1, 2024

Horrible and I never received my package after waiting 2 weeks

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
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Awesome
July 1, 2024

They was great fixed and comfortable at the same time.

Date of experience: June 21, 2024
Canada
1 review
0 helpful votes
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Good stuff
July 1, 2024

Good products, lasts long especially with an active 4 yo that likes to pretend to be different animals and often will be on all 4s. Good durability and washes well and hardly stains with proper cleaning products. I'll keep ordering

Date of experience: June 21, 2024
Kansas
1 review
0 helpful votes
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Misleading
July 1, 2024

I ordered three of my daughter's outfits. When I placed the order, everything I ordered was in stock. Got an email a few days later showing two of my items were out of stock and only credited $4, even though I have a monthly subscription and used my credits. Not worth it!

Date of experience: June 20, 2024
Arkansas
1 review
0 helpful votes
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Don't waste your money
July 1, 2024

Cheap $#*! shoes. Signs you up for VIP🙄, $50 per month,🙄 canceled account had 2 vip credits... not only did I get 2 pairs of $12 shoes for both vip credits and had to pay $8... but also if I was to send back, I would have to pay ANOTHER $8 & possibly lose my $100 vip credit. This is a scam. Definitely do not purchase.

Date of experience: June 20, 2024
Georgia
2 reviews
0 helpful votes
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Membership pricey now
July 1, 2024

The membership is too pricey now. It was better before they raised the rates.

Date of experience: June 20, 2024
Arizona
1 review
0 helpful votes
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Good experience
July 1, 2024

I ordered two pair of sandals, one pair had to be returned. I contacted Fabkids and was assisted immediately.

Date of experience: June 20, 2024
New Jersey
1 review
0 helpful votes
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Radha
July 1, 2024

Comefy soft and quality is extremely good size is come perfect and look is very good I love it and referred to my friend and family

Date of experience: June 20, 2024
New Mexico
1 review
0 helpful votes
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Ending my membership
July 1, 2024

Overpriced and quality is mediocre at best. I usually get sent something other than what I ordered (different color, style, or even size).

Date of experience: June 20, 2024
New York
1 review
0 helpful votes
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Shoes
July 1, 2024

I'm so disappointed! There's something wrong with all 6pr shoes I ordered. The size is correct, but the are defective! None fit on the foot properly especially in the heel area. I will be returning them for a FULL REFUND PLUS SHIPPING!

Date of experience: June 20, 2024
Florida
1 review
0 helpful votes
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My order
July 1, 2024

I received my order quickly and hopefully they will fit my grandkids. I was able to use some of my points to help with the cost

Date of experience: June 20, 2024