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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Bang for ur buck
August 18, 2024

Great selection to choose from and they had
Fast shipping. Great deals and coupons to save money

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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There was an incredible selection at such great prices! I had so much fun finding the perfect shoes for my littles.

Date of experience: August 7, 2024
Canada
1 review
0 helpful votes
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I have purchased a lot from Fabkids and their products are always as pictured. Deliveries are fast as well.

Date of experience: August 7, 2024
South Dakota
1 review
0 helpful votes
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WAY TO BIG
August 18, 2024

Shoes were huge
However they made it more than right

Date of experience: August 7, 2024
Illinois
1 review
0 helpful votes
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Cheap
August 18, 2024

One pair is already separating from the sole and another won't light up. Do not recommend

Date of experience: August 7, 2024
Oklahoma
1 review
0 helpful votes
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I didn't purchase anything!
August 18, 2024

I didn't purchase anything & you better refund my money if you see a transaction!

Date of experience: August 7, 2024
North Carolina
1 review
0 helpful votes
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The experience was nice. I was able to I pick out some great stuff. The monthly fee when I started was less then $30. I think my monthly fee should have stayed the same. I was a loyal customer that skipped the months once in a while due to the increase of monthly fee. The clearance sales are fanonminal if your able to shop. Thanks for the shopping experience.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Shoe runs really wide
August 18, 2024

I love the styles of the shoes and the prices are great, but this is the second time I've tried ordering through them and they just don't fit my daughters foot. She has a very narrow foot and these are way wide.

Date of experience: August 7, 2024
Colorado
1 review
0 helpful votes
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The shoes are adorable!
August 18, 2024

I ordered white high top sneakers for my 5 year old granddaughter and the black high top boots for 7 year old grandson. They love them, they fit well and look great.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Not delivered
August 18, 2024

I never got my order
It said it was returned and i never returned it because i never got it

Date of experience: August 7, 2024
Georgia
1 review
0 helpful votes
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Okay quality
August 18, 2024

Thankfully all the shoes I purchased were under $6 at the introduction price. The quality isn't anywhere near what I'd expect for the non introductory pricing.

Date of experience: August 7, 2024
Arizona
1 review
0 helpful votes
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Ummm, no
August 18, 2024

Very poor quality. Almost everything on the side if the shoe was scuffed off and torn on the first wear

Date of experience: August 7, 2024
North Dakota
1 review
0 helpful votes
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Poor service
August 18, 2024

I ordered my items almost 3 weeks ago and still haven't received the package. No responses from customer service

Date of experience: August 7, 2024
Jamaica
1 review
0 helpful votes
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Nice looking
August 18, 2024

The items I bought look and fit well. The colours were bright and my daughter loves them. My issue with clothes from this site is that after the first wash, the colour deteriorates and looks washed out.

Date of experience: August 7, 2024
Mississippi
2 reviews
0 helpful votes
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Fabulously happy
August 7, 2024

I love this site. The shoes and clothes are so adorable and affordable.

Date of experience: July 28, 2024
Arizona
1 review
0 helpful votes
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Amazing style and fashion
August 5, 2024

These shoes were an instant hit in our household and our neighbors even were amazed with the style these shoes provide. All elementary kid should buy from Fabkid if they wna make an impression on the first day of school

Date of experience: July 26, 2024
Wisconsin
1 review
0 helpful votes
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Poor quality
July 27, 2024

I loved the red sandals for my children to wear this summer. It matches our school colors. However the first day they put them on and only walked around outside, they already started to break apart. The fabric of the sandals started coming apart on the first wear. My kids were so disappointed!

Date of experience: July 17, 2024
Delaware
1 review
0 helpful votes
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Very angry
July 19, 2024

Now they are charging me $50 Dollars and I have no idea why

Date of experience: July 8, 2024
Louisiana
1 review
0 helpful votes
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Perfect fit
July 17, 2024

Love the price and quality 👌I have 4 children and all of them love to receive shoes from this site every month! Especially during the winter and summer time!

Date of experience: July 7, 2024
South Carolina
1 review
0 helpful votes
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Love 5 stars for sure! Definitely will be ordering again and recommending to all family and friends

Date of experience: July 7, 2024