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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Delay after Rushing shipping
August 18, 2024

I was charged and didn't get my package at the date promised

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Cute Clothes
August 18, 2024

Clothes are cute, but not true to size. Some cuts are smaller or too big.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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I'm happy
August 18, 2024

Really good quality.More that I expected. I'm happy that I tried. For sure I will keep shopping at Fabkids

Date of experience: August 8, 2024
Wisconsin
1 review
0 helpful votes
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Order returned to sender
August 18, 2024

I ordered some items in July, thet were returned. I had to earner new items again and once again, I have not received anything. So frustrating.

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Little girl shoes
August 18, 2024

All the rt sizes and got them in time for school thanks for the prompt order

Date of experience: August 8, 2024
Kentucky
1 review
0 helpful votes
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My purchase from FabKids
August 18, 2024

I have never ordered anything from FabKids before. But I wanted to get the best shoes for my little girl since she's all about the bright colors. She seen the shoes she wanted and we purchased from them. They are amazing and a great fit. Perfect for back to school and very affordable.

Date of experience: August 8, 2024
North Carolina
1 review
0 helpful votes
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Quality & Customer Service
August 18, 2024

I was disappointed in the quality of the shoes but their customer service is excellent!

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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Shoes to big
August 18, 2024

All the shoes I order were to big and I ordered my child's actual size

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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FabKiddos
August 18, 2024

The site was easy to order from but the sizes run small. I was able to send all the items ordered back for a full exchange at no extra cost, so we'll see how this thing goes

Date of experience: August 8, 2024
Virginia
1 review
0 helpful votes
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Cute 4th grader outfits
August 18, 2024

Clothes are very cute and fit well. I got my daughter 2 pairs of shoes and 2 dress outfits with a denim jacket and she loves it.

Date of experience: August 8, 2024
Canada
1 review
0 helpful votes
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Good prices
August 18, 2024
Updated review

Good prices but not a lot of choices.
No pajamas neither underwear.
Always dinosaurs or unicorn… kids gotta like them.

Date of experience: August 8, 2024

I like the site
February 17, 2023
Previous review

I like the site and the service they offer but would like more products, different prints on clothes not only dinosaurs … and finally maybe better quality on shoes.

Date of experience: February 17, 2023
North Carolina
1 review
0 helpful votes
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Kid approved!
August 18, 2024

My kids get so excited when I tell them I've ordered something from FabKids. Really fun options, even a 4 and 6 year old approve!

Date of experience: August 8, 2024
Connecticut
1 review
0 helpful votes
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Me encanta
August 18, 2024

Los zapatos divinos muy buena calidad super recomendado

Date of experience: August 8, 2024
Indiana
1 review
0 helpful votes
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Fabkids
August 18, 2024

It was not clear that there has to be an expensive subscription.

Date of experience: August 8, 2024
Tennessee
1 review
0 helpful votes
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Deals
August 18, 2024

Very happy & satisfied with the prices. Fab kids I would recommend it to anyone I know

Date of experience: August 8, 2024
Georgia
2 reviews
1 helpful vote
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Ease when placing order.
August 18, 2024

As of 8/8/24 I have not received the merchandise. The time frame from placing order is too long. There is not a lot of contact or information sharing. Generally speaking I am accustom to receiving updates on a regular basis.

Date of experience: August 7, 2024
New Jersey
1 review
0 helpful votes
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Fashionable and comfortable
August 18, 2024

My experience with fabkids has been wonderful. I can't wait to make my next purchase.

Date of experience: August 7, 2024
Tennessee
1 review
0 helpful votes
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Good deals
August 18, 2024

My grand daughter has loved everything I've gotten her from there. Cute and affordable, yes!

Date of experience: August 7, 2024
Colorado
1 review
0 helpful votes
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Comfortable
August 18, 2024

I ordered by 8 year old some boots and some little cheetah shoes. They fit perfect! & very comfortable right size no and all

Date of experience: August 7, 2024
New York
1 review
0 helpful votes
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0 decepcionada
August 18, 2024

Decepcionada al 100 entrega tarde servicio al cliente insastifactorio… no volvería a comprar y mucho menos recomendar

Date of experience: August 7, 2024