FabKidsReviews 4,106

I ordered four pairs of shoes for my 6 year old daughter and she absolutely loves all of them. One pair was too small and they didn't have the next size up but other than that, everything was great. She loves the light-up ones. Pretty colors, too! My child is picky about shoes and the feel of them and she said they all feel good on her feet. I bought in during the sale where each pair was less than $10; most of them were $5/pair so it was an amazing deal! I'll be using FabKids from now on for shoes for sure!

I have been a member for a couple years now and I used to love it! I am so unhappy now with the new way the VIP credits can be redeemed. I feel like my money is not able to be spent in the manner which I want to and I don't even want to continue my membership because of this. Which makes me even more upset because my child loves these clothes and so do I and when your a single mother in this economy every dollar counts.

I have nothing but negative things to say about Fabkids. I signed up because I thought their shoes were cute for my kids. I contacted customer service to find out about my membership, I have 4 kids 3 5 and under with the youngest being 6 months at the time. That being said while I was talking to the representative I went to grab my baby when I came back in less than a minute she had disconnected.if you are going to be a company for kids then should should have policies that are catered towards I'm kids and not disconnect someone after a minute idle on chat. I should have known right then and there that I'm Fabkids had horrible customer service. Nonetheless when my 5 year old saw the shoes he wanted once so against my better judgement I went ahead and ordered another pair. About 2 weeks later I got a notification that the shoes were delivered. I looked around the house and near the mailbox, garage everywhere and didn't see a package. I walked down a bit and looked at the neighbors and nothing. I immediately contacted Fabkids and was told to wait 3 days as sometimes carriers mark things as delivered before they are physically delivered. I was annoyed but said ok. A few days later when the shoe still hadn't arrived I contacted them again. This time the rep had the audacity to ask me if I contacted the carrier? Like we (customer) pay for shipping which means it's Fabkids responsibility to contact them but I digress. The rep told me I'd have to contact them again in 10 days because that was their process. Funny that other agent said 3 days but whatever. I demanded my membership be cancelled. I waited about 2 weeks and then contacted them again about the shoes not being delivered. They told me it was their proctor to issue refunds on misdelivered items. I was livid. I had been back and forth with them for weeks and they have all told me different things and now I couldn't even get my money back. I felt even more confident I made the right call and cancelled my membership