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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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My review is just based on shipping times. It's been a week as of today that I placed my order and according to my account, it has yet to be shipped. Seems like a long time for an order to not even be shipped yet. Therefore, it could take up to 2 weeks or more for me to receive my order.
Great buy. The shoes were also well cushioned. Which is perfect! Kids deserve comfort as well
I got my little girl 3 pairs of shoes for less than $20! I've gotten fabkids in the past and absolutely love their shoes and they last a long time. Not to mention adorable styles and patterns... The only issue I have is the wait. I placed my order on August 25 and I'm not to expect my package till Sep 8 😐
Great shoes, my daughter loves them she was excited to see them when she came home from daycare thank you
Ordering through receiving was a great experience. Everything came and was as expected. My granddaughter loves all of it.
I love how much fun my daughter have in her clothes from fab kids, She loves getting dressed and other girls want to know where she gets it from
I love how my daughter looks and feels in these clothes She really looks and feels like a lil princess that she is!
The shoes came faster than I expected and were super cute! I needed to exchange due to me not being sure about sizes and the process was fast and easy.
I received my order and only got 2 of the SIX pairs of shoes I paid for. Tried to do the online chat 4 times with no response, tried calling. Said it was an hour and 45 minute wait time and I could request a call back. So I did and didn't get a call back for 3 hours. Got an email asking for me to rate my experience with the online chat. Which I never had a response on. On the call they inform me they have no idea what happened and that one of the pairs of shoes is no longer available. Which is frustrating because I would have gotten them if they would have just shipped originally. They did say they reshipped the other shoes and refunded me for the pair that wasn't available. So we will see if they show up.
As a long distance YaYa I just let it draft out each month then go in and use my rewards to outfit for whatever season we have arrived at...or birthdays fall in. Last purchase I used 13 of 21 Rewards that had accumulated and rolled over to purchase Their Price of $500+ bundles of clothing and shoes and paid $50...for what I can't remember but it WAS WORTH IT. ASK HER!😊
My 2 year old son couldn't get enough of the light up shoes, we had a hard time getting them off his feet
To say Fab Kids is a great company would be the biggest lie I've ever told. I placed an order August 21. My address was not correct. When I created an account I put in my correct address, Fabkids gives you a suggested address which was incorrect. I had to update my profile address again. Once my order was shipped, I received a tracking email and completed the request to receive text notification about my package. I checked to see the whereabouts on my package only to find it stated it was undeliverable due to no one being home. I called FabKids and was told that I have to contact the shipping company. This would have been a great opportunity for the customer service rep to identify my information including address to better assist me. When I called the ontrac for information they informed me I have to contact Fabkids. I have been going back and forth over this package. Today I called fabkids and was made aware that I can have my order REsent if my items were AVAILABLE! Only 2 of my items were not available. Knowing that my items were returned to sender to fabkids, why can't the 2 items I ordered be shipped to me. I was made aware fabkids can't update my address and I have to. So I did and was able to get my shoes resent however, the other 2 clothing items were not available. This is 2024. Online shopping and technology shouldn't be this difficult.
Shoes were great. Only gave 3 stars because I paid for next day shipping 14.99 but didn't get in the time frame
Very cute items, fit true to size, never disappointed
Unable to track my order, everyday it says the same thing "shipped today"
Always find the best deals, and the sizes are great
Hey I ordered right before school and was concerned about receiving the order on time because I had standard. My order came fast. The shoes are cute and fit the girls. Thanks for saving the day
I recently ordered some shoes for both my kids. I never received a pair for my daughter, and both the shoes I ordered for my son was not what I got at all. I got a pair of sandles instead of the shoes I ordered and a pair of shoes 3 sizes too big.
Experience was excellent and shipping was very fast the shoes were just as pictured and my daughter lives them
The sweaters I ordered feel so soft! I really like the quality of their materials.
Always order shoes and never have I had to return any! My son is going on 5 yrs old now. Fabkids shoes are of very great quality and super super stunning! My toddler always get great compliments!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members