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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Irritated
September 17, 2024

I have been a member for years and I placed an order and it said a success, then got an email next day saying cancellation due to items unavailable, all 8 of them? It shows all items available so I wait a day and reorder same items as they are still showing available and same result, I did this 3 times, on the 4th try it finally shows what is and is not available? Unbelievable, will be reconsidering my membership, they are fine to charge me every month, I do this only because it is fun to do with my grandchildren, they get a kick out of shopping online with me.

Date of experience: September 7, 2024
Washington
1 review
0 helpful votes
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Mal calzados muy incómodos muy baja calidad.biggikhvbhgjkbcv

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Way beyond my expectations
September 17, 2024

Outfit is super cute! The quality is amazing! I'll be buying again from them

Date of experience: September 6, 2024
Utah
1 review
0 helpful votes
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Great
September 17, 2024

It was honestly better than I had expected. Fast and good quality for a great price.

Date of experience: September 6, 2024
Virginia
1 review
0 helpful votes
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Love, love, love!
September 17, 2024

My daughter and I love the clothes I ordered. The shoes are cute, stylish, and the price was great!

Date of experience: September 6, 2024
North Carolina
1 review
0 helpful votes
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Shoes 👟
September 17, 2024

I still haven't received my order! I placed it on August 28 and seems to be taking forever!

Date of experience: September 6, 2024
Missouri
1 review
0 helpful votes
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Skeptic!
September 17, 2024

I was very skeptical about this site and the quality of the shoes but decided to give it a test and I'm glad I did! My kids love their shoes and I'm not out of a lot of money

Date of experience: September 6, 2024
Tennessee
1 review
0 helpful votes
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Always satisfied!
September 16, 2024

For the price I pay, the items are worth it. It's always a win-win with FabKids :)

Date of experience: September 6, 2024
Texas
1 review
0 helpful votes
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Sucks
September 16, 2024

Still haven't received my order and no one will help me find out where it is

Date of experience: September 6, 2024
District of Columbia
1 review
0 helpful votes
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Shoes
September 16, 2024

Great fit everyone loves it. Kids were satisfied and shoes were perfect

Date of experience: September 6, 2024
South Dakota
1 review
0 helpful votes
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All fit
September 16, 2024

I bought shoes for 3 different kids and they where all affordable and true to size.

Date of experience: September 6, 2024
Arkansas
1 review
0 helpful votes
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Great kids shoes and clothes
September 16, 2024

Cute shoes and outfits. Sizes were great and quality seems really good. Fast shipping too.

Date of experience: September 6, 2024
Ohio
1 review
0 helpful votes
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Eyelet not secured
September 16, 2024

Was excited for these shoes to come for my son. Not only did they take awhile to get here. Went to put them on for the first day of school and one of the eyelets were not secured properly. The thread came out instantly and fell off. Shoes were loose and falling off my son due to not being able to tighten them enough. Very disappointed as he cannot wear these now 😞

Date of experience: September 6, 2024
Tennessee
1 review
0 helpful votes
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Scam
September 16, 2024

Never received the shoes I paid for.therefore it's simply a scam site to take your money

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Meh
September 16, 2024

The styles were good as well as the quality but sizes and shipping left me wanting. The ship a month didn't always respect my wishes, which caused issues, but I was able to find items that would fit my growing granddaughter. This'll be our last order for sure. She's aged out of their sizes. I do think it would work well for parents or grands who have younger smaller children.

Date of experience: September 6, 2024
Alaska
2 reviews
0 helpful votes
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Dissatisfied
September 16, 2024

I Still have not received my order. :( I might have a better review after I receive them.

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Blessing
September 16, 2024

I figured I would be try them last and found the quality to be very good. My granddaughter loves boots and I was not disappointed. Thanks for making affordable for someone like myself. My income is not much but you have been a blessing.

Date of experience: September 5, 2024
Michigan
1 review
0 helpful votes
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Terrible
September 15, 2024

I still haven't received my order from 2 months ago

Date of experience: September 5, 2024
Idaho
1 review
0 helpful votes
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Shipping
September 15, 2024

Not impressed with shipping nor links after order.
Was sent my tracking link after order was placed and was sent to an error page. I had to go back through the website and try and find where my order information was and track it that way.
My delivery date has changed multiple times. Was told it'd be here the 3rd, 4th, 8th, 6th, and 5th.

Date of experience: September 5, 2024
Cyprus
1 review
0 helpful votes
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Shoes
September 14, 2024

Very satisfied and quick delivery! Good material and perfect size! Highly recommend this is our third pair from here definitely will be ordering more often.

Date of experience: September 4, 2024