Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Although I was able to browse through the website with ease to purchase a few shoes that I liked, the wait time for my package to arrive is dissatisfying. Waiting a month is way longer than I expected. I do not think that I will be ordering again.
My kids love they boots I seen them I was like I got to get my baby's some more boots….Love them
Have a received order. Cannot get anybody to tell me why the order hasn't come. Fedex says the carrier still hasn't picked up. The response is horrible.
My experience was the worst. I've have had three different delivery dates and as of today, September 20,2024 at 5:19 PM I still have not received anything.
Excellent options. Easy online purchase. Great quality. And speedy delivery
They didn't use my credits but instead charged my credit card.
I tried calling but couldn't get through.
Poor service
Fast shipping, and the shoes fit perfectly. It was very easy to order.
Great quality and fashionable shoes at a reasonable price
Cute shoes but not true to size. Way too small. I will be returning both pairs.
I placed my last order almost a month ago and yet I have a 50 dollar charge yesterday. Weird?
Todo llegó en buenas condiciones, y la talla es exacta
It's very vary bad service they hacked my credit card and used for yearly subscription
Very happy with the shoes I purchased for my daughter and so was she.
When I first stumbled across an ad for Fabkids I was so excited to check out what they offered, I loved the styles and $6 shoes. I couldn't wait to shop all of it. I ultimately ended up purchasing a few outfits and probably 10 pairs of shoes for my first shopping experience! Quickly that excitement turned into disappointment realizing only one time would I be able to get these affordable prices. $50 is too much for VIP Subscription, especially when the only thing that's decent price after the subscription is the shoes. The outfits are soooo cute and I'd love to be able to afford but they're so expensive. Also I wish there was an option to buy the outfits but without shoes included or pants. There is outfits I purchased that say I wanted the shirt/pull over but my son refuses to wear jeans so really I didn't need the jeans. Or like with the outfits the choices for boots, I got the same boots 2 times because I had to get boots.
If the subscription was more like $25 a month I would be so happy to subscribe and spend all my money at fabkids, but I have 3 children that I have to shop for on top of a subscription it's just not affordable for a normal single income family. I was disappointed to see you needed to have a subscription for those prices in general.
I purchased on August 30 and still have yet to receive my items so I cannot comment on quality. But I do know the shipping and delivery is very slow.
I didn't even get my order and it says it was delivered. So now I'm out that money for my daughters shoes.
I hadn't been on the website for a while and decided to see what they had. I picked the right day because I found exactly what I was looking for!
It was wonderful! Love this store. I would use this again
I love there deals and quality of their shoes and clothing
We all love these deals especially when kids get expensive!
Ordered a 10/12 in jacket and it still to small package got lost so took longer to get to me all around bad experience for my 1st amd last order
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!

