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FabKids

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Kids shoes
October 4, 2024

Best deal ever the price is great with the quantity I have 10 grands 2 great this is a blessing

Date of experience: September 24, 2024
New York
1 review
0 helpful votes
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Just try it!
October 3, 2024

Love fabkids! You won't be disappointed!
Yes everyone says you get what you pay for but how long does your child actually stay in the same size shoe/clothes? With that being said what do you have to lose? Your child will love the site and so will you!

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
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I ordered 2 pairs of boots, 1 for my little girl and 1 for my son. Seconds after placing the order the confirmation came through with our old NY address, it took 6 hours to get ahold of someone from customer service then had to cancel and replace the order. This was placed over 2 weeks ago and I just received the package yesterday. Awful experience oh and then I received a message saying that my membership was cancelled as requested and I responded that I wanted a supervisor to call because no where did my request for change of address say cancel my membership. That call never happened.

Date of experience: September 23, 2024
Canada
1 review
0 helpful votes
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Gramas gift
October 3, 2024

The employee I spoke with was kind efficient and understanding

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
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I didn't receive my package
October 2, 2024

It was left at the wrong door. I ordered my package to my house and it's wasn't delivered to me at all now I'm out of shoes for my baby birthday

Date of experience: September 22, 2024
New Jersey
1 review
0 helpful votes
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Great
October 2, 2024

I am very satisfied with my purchase. Everything was perfect.

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Reasonable prices
October 2, 2024

Always a pleasure The website is always helpful to suggest and helping you save money giving you opportunities that you might not have known ahead of time.

Date of experience: September 22, 2024
Canada
1 review
0 helpful votes
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Adorable
October 2, 2024
Updated review

Granddaughter loves her outfits from Just Fab
Skirt, shirt and little biker jacket are so cute
The shoes were Fabulous had to wear the next day to school.

Date of experience: September 22, 2024

Adorable Styles
July 1, 2024
Previous review

Grand Daughter loves the clothes and sandals
Clothing fits perfectly true to size
Grand Daughter loves getting surprise deliveries

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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Great Prices on Girls "Must-haves"
October 2, 2024
Updated review

Fabkids provides darling clothes for wonderful prices. My great granddaughters look so cute in the outfits I bought for them. The styles are exactly what they wanted at prices I wanted to pay!

Date of experience: September 21, 2024

Great clothes - Wonderful prices
June 13, 2024
Previous review

FabKids never disappoints. My great granddaughters love the styles from FK and I've started letting them chose the garments I purchase for them. I'm sorry my older child is sizing out of those that are offered. But, quite frankly, I'm not sure what size comes after a size 18!

Date of experience: June 2, 2024
California
1 review
0 helpful votes
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Disappointed
October 2, 2024

Ordered toddler size 6 and 7 in boots. Received toddler 6 and big girls size 3?

Date of experience: September 21, 2024
Wisconsin
1 review
0 helpful votes
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Very disappointing
October 1, 2024

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Date of experience: September 21, 2024
Pennsylvania
1 review
0 helpful votes
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Cute boots
October 1, 2024

Got my order within a timely fashion however my one boot for my daughter has a permanent dent in the front of it like it was pushed up against something for a long time they're cute works for my kids because kids are hard on stuff

Date of experience: September 21, 2024
New York
1 review
0 helpful votes
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Happy Customer
October 1, 2024

Very good quality clothes and shoes. Shipped and received in a timely manner. Love fabkids!

Date of experience: September 21, 2024
Kansas
1 review
0 helpful votes
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Dress my baby doll
October 1, 2024

Everything was great except I need to exchange 1 pair of boots I got the wrong size

Date of experience: September 21, 2024
Washington
2 reviews
0 helpful votes
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Big smiles
October 1, 2024
Updated review

My granddaughter was so happy to receive her new shoes she can wear with her dresses. Have had comments on the white and black pair as to how cute they are

Date of experience: September 20, 2024

Very Happy
June 13, 2024
Previous review

As always, another great purchase! Very happy with not only the quality, but the style!

Date of experience: June 2, 2024
Georgia
1 review
0 helpful votes
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Love iiiittt
October 1, 2024

Fast delivery, amazing quality, and my kids love everything so far! I love this site.

Date of experience: September 20, 2024
Texas
1 review
0 helpful votes
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Quality and Selection Have Declined
October 1, 2024

I have been subscribed to fab kids for the better part of about 10 years and have noticed a decline in both the selection and quality of items over the years. Most recently, I have been disappointed in the selection of boy's shirts as it is mostly tacky graphic tees, which are overpriced for what they are. Bring back quality polo type/ button up shirts, please.

Date of experience: September 20, 2024
South Dakota
1 review
0 helpful votes
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Lack of options
October 1, 2024

The clothing and shoe quality are mediocre and there are not very many options to pick from.

Date of experience: September 20, 2024
Maryland
1 review
0 helpful votes
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Ight experience
September 30, 2024

Delivery time kept changing, I expected my daughter's shoes for her heritage night outfit and of course I had to make other arrangements because last minute delivery date changes

Date of experience: September 20, 2024
Pennsylvania
1 review
0 helpful votes
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Unhappy
September 30, 2024

They hide skip hard to find will not give money back

Date of experience: September 20, 2024