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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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They charge u a credit if u don't skip a month but I have to spend way more to use credit- that's a scam to make more
Money
Great! The four items were super cute and fit perfectly!. Fast shipping and arrival. I will definitely be ordering from there again and would recommend to anyone. Pricing was also great
Hello Whitney,
Thank you very much for spreading the good news about FabKids! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
You are obligated to either purchase something every month or skip the month and not be charged $39.99. This money is saved as a credit. They send a reminder with 5 days to skip before you are charged. But they intentionally fail to send the reminder a couple of times a year and if you forget to logon to their site and skip within the 1st 5 days of the month, they just charge you and force you to buy something. It's a nasty practice but it gets them more sales. Oh, if you want to cancel you must call them and wait on hold. There is only an online option to sign up not cancel.
Hello Carl,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I ordered clothing and boots for my two daughters. First of all, the cost (after credits and promotions) was phenomenal. I purchased 7 items for the price of 1 or 2 items. The quality of the clothes were excellent and true to size. The boots were absolutely adorable. My girls get compliments on a daily basis. Would definitely recommend shopping here.
Hello Felicia,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Hello Leydi,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Quality is great as usual. My only complaint is that the boots did not come in boxes so both sets of boots had some deformity to them which will need to stretch out before wearing. Otherwise, wonderful.
Hello Candace,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
Prices are a bit high, but always find something cute when we shop
Hello Martha,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.
Best,
Renz
Absolutely in LOVE with this site! All of the clothing that I have purchased is good quality, looks exactly like what's pictured and affordable!
Hello Latonya,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The boots I ordered are so cute and my granddaughter loves them! Great price great quality thank you!
Hello Nycole,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
One of the best domains and based off of how its set-up, you can tell that whomever is behind the scenes, actually cares about KIDS.
Hello Jay,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
As much as I love the clothes from FabKids, the whole experience is like checking into a roach motel. I get monthly charges for "credits" and when I use the credits to but items I am forced to accept a "free" subscription that's not free at all and auto-charges my credit card on file. These are subscriptions I don't want and don't ask for but cannot get out of.
Hello Sacha,
We appreciate the feedback you shared regarding our VIP program. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Instead of returning my money back because they was out of the size 2 boots they shipped me a size 11 boot in the size 2 bag so I had to contact support and they told me the size I wanted was out so they through a size in the bag now I have to return and wait for them to refund me my money back smh
Hello Shyara,
We value the comments you made about your purchase. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I ordered 2 paid of kids boots and received 2 pair of the same boot.
Hello Linda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Order was delayed plus canceled out without informing me by time the has corrected the problem most of my order was out of stock
Hello Mary,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I was told that there was no inventory after I had ordered and excepted the membership. Then all of a sudden there was inventory. Not sure what happened there.
Hello Patty,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the variety & receiving everything on a timely manner, I ordered a week before Christmas and received everything, the grandkids loved it all!
Hello Michele,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Great quality super fast shipment easy to use website plenty of pay options tons of great products
Hello Andrea,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Ordered 2 pair of boots one came in the other was no longer available, never notified they were not coming, they were a Christmas gift. I have cancelled my subscription and will not order from Fabkids again.
Hello Tammy,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
To much for the return the same price for the shoes
Hello Samuel,
We value the comments you made about the sizes of our products. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
All of them fit so perfect & the quality of the products were so great & the price is rightBoth my teenagers kids was excited to tried their clothes & shoesThe delivery was also fast came before ChristmasThank You Fabkids
Hello Ashleigh,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello James,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program and credit system work. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad