FabFitFunReviews 4,325

I have been annual member for a few years, this summer with the changes I decided to get a second annual subscription. I'm excited with what's coming. Also, loving that now they are giving anniversary gifts that's thoughtful.

She was pleasant and gave me the information I was looking for

Had a damaged pc. In my summer box and it was taken care of in a very timely and professional manner!

Used live chat for in-time help cancelling an order. Representative was very helpful and understanding of my choice. He even offered an additional product, but after I declined did help me cancel. I appreciated both of these options and prompt response.

I was missing several items from my summer box add ons. I contacted customer support via phone. The agent was professional and polite. He checked and found the items I was missing were being shipped directly from the retailer. He went item by item to explain it all to me. Answered all my questions and was very helpful

Was able to answer all my questions and guide me in my next steps.

Kind, resolve my issue, working for the customer, explain step by step what to do, make sure that I was satisfied

I updated my seasonal membership to an annual and was over charged, the company was great for fixing the mistake and making sure the customer was happy! So far very impressed with FFF's customer service!

The added shipping costs eat up the gift certificate amount you received.

I love this service but my financial situation has become very stressful this last year and I can not continue with this treat at this time I will miss it.

Was able to get my problem solved in a matter of minutes.

Honestly fff has been instant sisterhood in a box for me. Everything from being a part of an online community. To keeping a gift stash for close friends and family. Plus it's always wonderful to get a little something for yourself. My sisters now remind each other when customizations open and curate our boxes together.

I wouldn't of canceled had fff had sent me the regular email to let me know when customizing my order was open to start customizing. I missed that opportunity and it made me just want to forget the whole thing. Also I was feeling like my choices were slim. A lot of repeat items and not enough new items

I absolutely love fab fit fun all the boxes I've received are full of amazing products and such great quality!

I needed assistance with a large charge that came through. The representative was very understanding to my situation and although there are no refunds or returns allowed for a one-time cancelation. This was able to be done since the authorization had just went through within 3 hrs. SO GREATFUL!

I asked about an object and he told me what I needed to know and that's it.

I had an issue/question with the shipment with my order and both times that I called, the customer service that I received was amazing! The products are fun and exciting and my fff experience is overall excellent!

Love my box will order again very happy with all of products loved the bag so very cute! Very prompt with delivery

Love getting the boxes, and customer service is always a pleasure to deal with.