FabFitFunReviews 4,325

I have read many bad reviews about the FabFitFun boxes and the customer service. I would like to say that I have been completely satisfied with the two boxes that I have received, getting exactly what I selected. When I did have a concern, I called customer service and my issue was resolved immediately. The young lady that I spoke with was pleasant and efficient. I love my FabFitFun boxes!

My box was lost by the shipper. I contacted customer service and within 24 hours, I had a response. A new box will be shipped. I appreciate the friendliness and efficiency with which my problem was resolved.

Missing one of my products and they are getting it out to me ASAP. They apologized and did not once question it. I've been a loyal customer for years and will continue to be. As a mom who doesn't do anything for herself this is my one little treat to myself.

I have not received my first box yet, but, I'm looking forward to it, and many more. The customer service I experienced, from Cedrix, when I signed up, was beyond exceptional!

I'm still waiting on my summer box lost in transit Pitney Bowes is no help they just hang up on you I spend good money with fff on all of your sales you could at least usr a dependable carrier like UPS!

I had gotten my fff box, reboxed and just thrown in a junky box. I collect the fff boxes so that was upsetting. I wasn't sure what was supposed to when be in the box. The associate was very helpful and resolved my issue quickly. I was planning on canceling because the boxes lately haven't been great, but I think I might just stick around.

I am a Dingell Barry, and thought that I had done some thing that I didn't… Maia explain to me the situation and even shipped a new box to me which I think is amazing because your company didn't have to do that. Maia is awesome.

Lots of products to choose, a very reasonable price, good quality... What's not to like... A transparent brand to add to the mix...

My last few boxes have not been very well received. The summer box only had 4 items not worthy of $49

You should be able to track shipments from website and I am Missing items from box

I have not had the best experiences with several of my boxes. My Spring box did not quite capture my needs but I was traveling.

I had an issue with not being able to customize my box in time and they were helpful, fair and cooperative and they were able to make sure i got the items i missed out on with no issues.

A little disheartening, this is the second time I missed an item, and this one was going to be a part of a Birthday gift. So although I'm glad it's being shipped to me, it will be coming 4 weeks too late.

My experience with FabFitFun was great the representative was very happy friendly he was very knowledgeable he was able to explained everything and come up with a resolution that was satisfactory I am very happy with the outcome

I received my awesome box but realized i was missing an item and my serving tray broke, this was a first. Thier customer service was awesome. They not only shipped out a new tray but a whole set! Highly rec FabFitFun

I worked with Noah to resolve an issue and he went above and beyond. Very polite and patient.

I have always loved my FFF box. I was really disappointed that this month I did not receive one of my personalized options. However this is the first time I have had this issue and I am happy they tried to remedy the problem with a credit. Still sad I didn't receive the product I was the most excited about.

I love FabFitFun! Amazing products backed by amazing people!