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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4.1 stars from 4,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 4th among Subscription Shopping sites.
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I was really interested in a subscription box, didn't know which one was going to work best for me. I read reviews for this one & saw that this subscription offered a lot more than just makeup or workout things... it has a little bit of everything in it! They let you customize your box, give you exclusive coupons, cool sale edits made for members, save lots of money & get to try new brands and products! Even when I get items I don't think I'll end up using, I use them as gifts for people & it really didn't cost me anything. As long as you keep at least two of the items for yourself, that $50 fee pays for it. Worth it!
I love getting full sized products of things that I that I may never actually buy myself! The best wait to spoil myself!
Hi Jessica! Thank you so much for taking the time to review! We are so happy you are able to treat yourself with our products! Thank you for being a member! Xo
Just got my first (and last) box. A 'Mumu' that looked like it was for an 80 year old, measuring spoons, a jump rope. Really? There were two items I look forward to using. Cancelled.
Hi Becky! Thank you for taking the time to review. Our team does their best each season to curate a box full of new and exciting products to introduce to our members! We recommend taking the end of season survey to share your feedback so we can better curate boxes for the future. We also recommend taking part in customizations so you can pick and choose the items that go into our box!
Received my first box and one item was missing the cable. Immediately messaged via FB fitfabfun. Within the hour I had resolution and sending me out a replacement.
Hi Jamie! Thank you so much for taking the time to review! We are so happy to hear you were fully assisted! Please let us know if there is anything else we can do to assist you! Xo
I am very happy with my overall experience with Fab Fit Fun! From ordering my box, I received an email right away asking if my address was correct. (Rural address) the correspondence was quick and didn't seem like it was an automated system, which I liked that I was talking to a real person! My box was sent out very quickly! As a Canadian sometimes we can't even get subscription boxes or the "extra" benefits of them aren't available to us! I loved that I could part take in the "Spring Edit" sale and get a deep discount on some amazing products! I don't have to pay any extra duties or taxes once my items arrive. The whole ordering process from placing my order to receiving it was seamless! The products I got were above and beyond my expectations!
Hi Laura! Thank you for taking the time to review! We are happy to hear you are loving your subscription, thank you for being a member with us! We can't wait for you to see the products we have in store for future seasons! Xo
I love everything in my Box. I had a little problem with one of the items, customer service handled it in a very timely manner they will be sending me a replacement. I couldn't be happier how they handled it... very professional! Very satisfied customer.
Hi Linda! Thank you so much for taking the time to review! We are happy to hear you were fully assisted, please let us know if there is anything else we can do to assist you! Xo
A friend sent me a starter box and i really liked it so i decided to sign up. I read on the site that new members could customize some options and that is the ONLY reason i was willing to sign up. I had a coupon code for 10 dollars off and when i clicked on get the box it just automatically charged me. I figured it would be like EVERY other site and take me to a checkout page. That's so sneaky that they just charge you with one click like that. I emailed them to cancel my order, they haven't emailed me back but if they refuse to cancel my order i'll be disputing the charge because that isn't right. I also got my starter box with my husbands credit card and since they didn't give me a chance to review it or change it, it charged his card for the full box so i know he's gonna be annoyed. Would not recommend.
I really love the variety of items in the boxes and the ability to customize some of the choices! I also love and appreciate the add on and edit sales. I'm happy to be a part of the Fab Fit Fun community! I think the value of items we receive in the boxes are well worth the price we pay.
Hi Denise! Thank you so much for taking the time to review! We are so happy to have you a part of the FabFitFun family! We can't wait for you to see what we have in store for future seasons! Xo
I asked to cancel my subscription right after I received my spring box because I honestly think it's not worth it and they sent me a cancellation email confirmation. Then I just received email that I've been charge for my summer edition box!?
Hi Vanessa! Please note we are not currently selling our Summer Editor's box! It sounds like you had an item in your cart for the Edit sale, which is an automatic check-out process! We have a note in the cart as well as reminder e-mails to check your cart before the billing date! A member of management has followed up with you directly via e-mail. We look forward to assisting you!
When I received my FabFitFun box I wasn't fully satisfied with a product. I contacted customer service and they sent me a replacement of my choice and even let me keep my original product!
Hi Het! Thank you so much for taking the time to review! We are happy to hear that Customer Service was able to fully assist you! We hope you are loving all your Spring products! Xo
I love FabFitFun! I have found products I never New about and fell in love with. Products I can't live with out now. It's so exciting getting your box and opening to see what great things and products your getting.
Hi Jennifer! Thank you so much for taking the time to review! We are happy to hear you are enjoying all the box items! Xo
I am never disappointed by the products put in this box. I love every single thing ive received thus far. Thank you thank you!
Hi Kalea! Thank you so much for taking the time to review! We are happy to hear you are loving all the products! Xo
This was not worth the money. Cheap products made in China are not worth the money. I was really disappointed.
Hi PC, we are sorry to hear you did not enjoy the products featured in our Seasonal box! We recommend taking the end-of-season survey to help our team better curate future boxes! We hope we have the opportunity to surpass your expectations in the future! Xo
The boxes are amazing and full of really good deals, a lot are name brand which is amazing. You're also able to add extras to your box every month, it costs a little more but it is worth it. 10/10 recommend to everyone who asks about it.
Hi Abigale! Thank you for taking the time to review! We are happy to hear you are loving your subscription! Xo
I have been subscribe to FabFitFun for a year already and I love it so much! Box are affordable and ALL products are full size. I sometime wish it was a monthly subscription because I just can't wait til I get the next season box
Hi Anna! Thank you so much for taking the time to review! We are so happy to hear you are enjoying all the products in your subscription! We can't wait for you to see what we have in store for future seasons! Xo
Fabfitfun is amazing! Their boxes come with a very high value for a very affordable price. So many amazing luxe brands that are included and a variety of lifestyle, beauty, skincare, and haircare products. I love that each box is curated based of the season of the year and being able to pick at least 3 items is a major bonus! I love my fabfitfun. The company alone is amazingly responsive and beautiful at providing great customer support!
Hi Jessica! Thank you so much for taking the time to review! We are so happy to hear you are loving your subscription! Thanks for being a loyal member! Xo
This box has been one of my favorite this far, I've been with FabFitFun over 2 years now. Some boxes didn't suit my needs/wants but overall very happy.
Hi Amber! Thank you for taking the time to review! We love to hear that you are enjoying your subscription, thank you for being such a loyal member! Xo
I received my Spring 2019 box and was thrilled to see glasses as the summer is well on its way! Unfortunately my pairs arms were not level and my glasses were at a permibant tilt. I contacted customer support and with in 24 hours they had issued me a replacement pair for my defective ones!
Hi Jill! Thank you so much for taking the time to review! We are so happy we were able to assist you! Enjoy your glasses!
I purchased an add on to my box. It definitely wasn't the product for me. I sent an email asking if anyone else complained about the scent. They responded very fast it was a Sunday. They resolved the issue by giving me a nice credit. Thank you Fab Fit and fun for keeping it Fab.
Hi Nicole! Thank you so much for taking the time to review! We are so happy to hear you have been fully assisted! Please let us know if there is anything else we can do to assist you! Xo
ABSOLUTELY WONDERFUL. I was beyond excited to receive this and the fact you can customize now makes it THE BOMB. I was not disappointed by anything in this box. I think I need it 4 times a year now. I have so many fancy and nice products that are so expensive and I'd never splurge for but I got ALL OF IT FOR 40$ beyond happy. Truly amazing
Thank you for taking the time to review, Logan! We love to hear that you are enjoying all the products in our boxes! We can't wait for you to see what we have in store for future seasons! Xo
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kaytee! Thank you so much for taking the time to review! We are so happy to hear you are loving the items in your box! Thank you for being a member with us! Xo