FabFitFunReviews 4,325

I have been a FFF member for over 2 years now and I absolutely love getting the boxes in the mail along with the add on and edit sale goodies. Not all the products suit me personally but that is okay because I am all about sharing. I love to give FFF products as gifts to family and friends. I would say the only negative thing is when add on or edit sales start... the website always seems to break and there are problems. In the past I have "lost" things in my cart that I really wanted and because of this, I was not able to get them back. Regardless... I am a FFF member for life and I look forward to all of my future boxes!

I have been very happy with my FabFitFun subscription. I am an annual subscriber which means I get to do more customization than a seasonal subscription. I usually find myself using most of the products I receive and saving a few I don't love to give to friends and family. I love that the products are full sized and have a variety of beauty, skin-care, fashion, home, and health products. I highly recommend this box if you like to try new products that you might not otherwise pick out.

I purchased the box couple weeks ago and still hasn't been shipped. I realized AFTER I purchased they sent an email saying it will take up to a month for the box to be shipped then another two weeks on top of that to get to me. Something they fail to mention when the describe "how it works". This is supposed to be my daughter's birthday present and now I have to buy something else to make up for her box not been here. Which she is already excited about. I feel scammed. I think is dishonest of this company to take your money and wait that long to ship the product it should be a two way trade. Also they should be force to explain the lengthy wait so costumers know before making the purchase.

I loved my first box, but the summer box was a bit disappointing. The robe labeled as one size fits all will only fit someone size 8 or smaller and it's rayon which means it will shrink unless dry cleaned. Also did not receive Coola spray. Anyway I may give it one more try but they really need to be more realistic/discriptive on the sizing as lots of your subscribers are probably the average American size which is 14! I will definitely be wary of sizing. See photo of robe not closing

I signed up for the starter box. Before signing up it said I had 21 days to decide to do a seasonal membership. A day after I got my starter boxthey charged my bank account for a $49.99 seasonal membershipwhich I never agreed to. Now that they did that, my bank account was screwed up. I was told by CS that I clicked to skip the trial and activate the membership. Which I didn't b/c I would of definitely not have activated before getting any starter box. CS didn't get the point and tried to twist the membership deal trying to entice me to keep it. Even sent me an invoice and said it's not refundable. I demanded a REFUND and CANCELED subscription immediately before even trying out my starter box. I thought I would give this company a tryout but after going thru that mess. I don't want to find out one day they charged my bank account without me confirming anything. Especially just signing up not even 21 days of trying out their starter box.

I placed an order after watching a video by Eva Longoria promoting her Summer Box, showing ALL the lovely things you would get in YOUR box if you sign up for $39.99. So I did. My gut told me it was too good to be true and I should have listened. I only got two of the things she showed in her video and a bunch of crap I will not use. $40 down the toilet. Misleading and a disappointing waste of money. They have a policy of no returns but said I could return it if I paid the return ship. Unsure if I trust this company enough to put out more money for shipping. I really just want what I thought I was paying for.

I have had multiple orders taken out of my cart involuntarily. They have not sent items I have purchased. Their customer representatives are snarky and extremely unhelpful. It takes about 1 1/2-2 months to ship items. Honestly, it is more time efficient to just order from a company that will send you what you ordered within a week.

Ordered the spring box but it never shipped. After contacting customer service, they tell me they're sold out but sending me the spring editor's box which had items that I really wasn't interested in and a $15 credit. I still haven't received it and have spoken to customer service weekly to find out why. Every time I'm told its shipping any day now' which is total bs. Then the summer box came around and being a moron, I gave them another chance and added an extra $80 of product. Neither the spring or summer boxes have shipped and I have no faith that they will at this point. Buyer beware.

I ordered my first box in early March. Got a shipment notice on 4/19 but never received the box. Called them in early May and they just said they were sorry. I had to push for another shipment but finally that was promised. On May 24, I contacted them again and was then told they experienced an "inventory problem" with one of my items but that they would have it soon and send the box. I asked them to expedite the shipment and when I might expect it. I was told they couldn't tell me when but they will follow up with an email and it would be AT LEAST TWO WEEKS! FOR A BOX I ORDERED IN MARCH? It is June 6 and have yet to receive anything.

Ordered my box at the beginning of April. I kept checking and it never shipped. I just assumed it was going to be late since they are a popular company. Then they charged me for the summer box. So obviously at this point I am pissed because at this point I have been charged for 2 boxes with nothing to show for it. So when I email them all the girl tells me is "sorry, it was sold out." How tf are you sold out of a product that I have already paid for and with absolutely no communication or email at all? They would have just kept my money and done nothing about it? At the very least they could have put a credit on my account or sent an email or literally anything. But they kept their mouths shut hoping I wouldn't notice. That's so disgusting and slimy of them to just hope I overlook them literally stealing money from me. I honestly don't recommend subscribing unless you got an extra $50 to throw away and MAYBE get something out of. Thankfully I was lucky enough for them to sort it out for me, unlike some of these other reviews that had to fight to get any sort of "help" from this company. It's absolutely ridiculous.

I was never given the chance to do any customizations for the spring box which was just odd. For the first box it was done as I ordered through a link on FB so I just assumed maybe it would happen later for the spring box. Instead the spring box was shipped out 4 days later with me left wondering what I would get. I let the company know in a survey but heard nothing back. I was considering the summer box when I stumbled on a you tuber who got 3 wrong items and then all of these reviews of people who also had issues. I just assumed I wasn't supposed to get choices but now that I have learned I was supposed to like I thought it is so dissapointing. Just checked the magazine & I Should have had 3 choice catergories. It wasn't all bad since 2 of the things were what I wanted but the Mumu Brie robe is hideous. Those colors are not for me & I can't even find anyone to take it yet. I am not ordering a box again unless I can customize before reactivating the membership. I couldn't even look at the options on my phone without hitting the reactivate button, I couldnt find a place to log out of the account either so I had to find a device I hadn't used for fab fit fun only to still not find anywhere to look at the summer options on the website. Finally found some box reveal videos that had all the info. A coworker asked about it too but not being able to see customizations before putting in payment is very off putting. It seems like it should be easy to see what we are spending our money on beforehand not impossible.

Young peoples delight.......because they don't know any better. I was over the hill excited about getting my 2019 summer box, I ordered a ton of add ons. I opened it today and I wanted to cry at all that money I spent and I didn't even go through the box yet. My total was over $400, that was including the box itself, several surprise bundles and some single but items. I will not use or keep any bundle items (cheap and or plastic). The single items were cheap (not worth the sale price) or smelt bad (just the scent). Now yes I got to choose what was in my box and one item was a surprise (because my choices were that bad) I only kept 4 items, I could have bought the 4 at Nordstrom and paid the 49.95 price. I am very upset and what I paid and what I received. Add ons are SO not worth the sale price, bundles are the way they get rid of items that don't want and the boxes are getting cheaper on every shipment.
"My personal opinion" is they have millions of people hooked so why give them quality items when we can do it cheaper and when they leave someone else will take their spot because of the old reviews and young people not knowing that there is much better quality out there.