FabFitFunReviews 4,325

My parent recieved their box and gifted me the Generation purple clay mask. Keeping in mind, she gifted it to me WITHOUT using it. I opening the bottle and it looked already used... hardened residue was smeared around the opening. I didn't think anything of it and applied it to my face as directed. It instantly burned so I washed it off right away and my face was hella red.

Got my starter box extremely fast. Only paid $5 for the shipping because my wonderful friend who was already a customer sent me a code. And the products in the starter box are to die for. I loved how quick the box got to me once I ordered. I loved the fun colors. I loved the magazine inside that showed beautiful girls but not fake lookin girls. The front cover had a girl with her natural hair and her gap teeth and she was gorgeous. Makes me feel like I could be on the magazines cover too. This product is made for women!

I ordered the spring box and waited for a month and a half and it never showed. I reached out to them multiple times and each time they told me to wait, finally after reaching out to them for the fifth time they told me that they had run out of the spring box items and would be sending me an editorial box and added a $15 credit to go towards my next box. I ordered the summer box about a month ago and my roommate ordered it as well, it came for her but I still haven't gotten my spring or summer box. I reached out to them this morning and asked for their supervisor who never emailed me back. Customer service is all empty words and no action. I don't believe that I will be getting my spring or summer box and unfortunately think I will have to cancel my subscription and ask for a refund. Do not waste your time or money.

I ordered one box about 1.5 years ago. I cancelled my account. I checked my bank account transactions last night as I do everyday and to my shock, fabfitfun charged my card earlier that day. I immediately chattered them on their web page. They told me I used a coupon and ordered the box. I absolutely did not. I told them to cancel my order immediately. Their answer, they can't because a shipping label had been created. That simply is not true. I used to work for a mail order pharmacy and we could return and stop shipments anytime. If we couldn't stop it we sure could recall it. This charge is totally fraudulent. I never authorized this order and I certainly did not use a coupon. I feel completely vulnerable that a company can just take money from my account with out me authorizing it. And when I tell them what happened their answer was, there is nothing we can do.
After a long conversation of me repeatedly telling them I DO NOT authorize them to charge my card, they finally agreed to refund 50% of my money now and will refund the other 50% when I refuse the box and it is returned to them. Let me ask... if you can refund 50% why can't you fully refund me? It's not like I received the box and didn't like it. I contacted them the same day they charged my card. How can a company be so insensitive and unresponsive to straight up fraud?
I guess there is a reason why I don't see any more celebrities endorsing their box. After reading ALL these horrible reviews, I wouldn't endorse them either.

So I was interested in the box because the 111Skin rose gold masks I wanted were included and they retail for $160. For them alone it was worth it.
I was able to pick them, the spiritual gangsta kimono, the Jennifer Zeuner necklace and was impressed with them all.
I also got a mystery item which was an organic hand cream from Australia (I'm Aussie so super excited) plus the rest of the box contained a makeup setting spray, cool hair ties, clay mask, foot mask, rose face spray... This was $443 worth of products! And then there was more! I think I got a free gifts - face mask, essential oils and a belt.
The box was super amazing and I will use just about everything. Not sure if I will get again, have to see what's available but I'm very impressed!

READ THE REVIEWS! FFF has thousands of complaints against them! Scam!
On June 6th, 10:32AM, I visited the FFF website which requires entering your payment info before perusing the website. I saw the merchandise selection for the subscription box and did not complete or approve the membership. Between sign up and canceling my membership: 15 minutes. Repeat, I canceled no later than 10:47AM, 15 minutes after typing "fabfitfun" on my browser. I even received the Cancellation Confirmation before they even sent the Welcome to FFF email. I knew their garbage box was not for me.
Fast forward two weeks, FFF charged my credit card. I disputed the charge with my credit card company and immediately emailed FFF to reverse the charges for a membership I did not complete signup for. Within 24 hrs of my email, FFF shipped a damn box as if to beat the credit card inquiry into the dispute as "BOXES ARE NOT REFUNDABLE ONCE SHIPPED."
What crooks! I cancelled minutes after seeing their website.

Jessica Braun on YouTube brought me to the FFF website just to SEE what was offer, but I never completed sign up. Is she willingly endorsing an ethically devoid company for sponsorship money?! FFF's questionable business practices reflects on those who endorse this garbage.

DO NOT SUBSCRIBE TO FFF! They will purposely charge your credit card infinitum no matter how many times you cancel membership! UGH

I just got my summer box, and I just have to say BRAVO! This is the best box I've gotten so far, I'm so excited. I adore fancy beauty products but it is not in my budget, you guys hit it out of the park this time. I love everything and so excited to try all the great products. Already have used the hair bands to wash my face with refining micro polish and finished the Rose hydrating facial spray. I feel so pampered! Thank you FFF!