FabFitFunReviews 4,325

I received a seasonal package as a gift. In order to access my gift, I had to enter my credit card information. When I called customer service, they explained they needed my card info because they will charge me for taxes, because they are added to the cost of the box, and I will continue to receive the boxes until I cancel. Just beware that this is a subscription service, so if you receive one as a gift, you still have to pay.

I was late night browsing the page when I accidentally
Upgraded my account to Annual my charge was taken and I panicked. I went over to the FAQ's clicked the link to email customer service and by morning my funds were back in my account with a friendly email from Jinx explaining that it was no issue he handled it all. I appreciate the support and fast response to my concerns. I have had to wait weeks for refunds in similar experiences. I will continue to refer FFF to friends and family after this experience.

I signed up for this service finally after an advertisement that said you would get a cooler in the summer box if you sign up now. I've thought about trying out Fav Fit Fun before but nothing's ever drawn me in before. The cooler seemed really cute and fun for the summer. There wasn't a way to double check it was part of the box for certain but the swipe up on Instagram said you would get one so I went through with it to only find out it's part of a customizable process. How would someone know that if they've never signed up for this before. Ridiculously false advertising from a company I would expect more from.

Every item in the box is worth almost or more than what the box is worth. I like doing the annual to choose what I want in the box plus snag the add ons before everyone else can before they get sold out. It's like Christmas for me and makes me feel good to receive something throughout the year. And things you don't need you can always save them for gifts later. The one time I couldn't afford the box and customer service helped me just pick a seasonal one and still keep my add ons and customization until I can afford it again next month for annual. I've had burch box and other different things but nothing compares to this one. They got some good stuff!

Grace & Stella Rose Facial Spray leaked out of the box. Approximately 2/3 of the product is gone. All of the other products are perfectly fine. The only other thing that got wet was the exterior shipping box. (Kinda a bummer because I wanted to make spring coasters out of it. The boxes themselves are very pretty. But not a major issue!) Andy placed an order to replace the product immediately without further prompting or issues. Thank you Andy!