FabFitFunReviews 4,325

Nothing is an issue or inconvenience to the fabfitfun customer service team members! They are always so helpful and polite. The advisors are doing a fantastic job especially in these challenging times.

Knowledgeable and kind. Meets and surpasses all expectations.

Excellent customer service I've had to ask for help at least four times in the past year every time they have been right on point no problems always excellent service thank you FFF

I had an issue with my shipment and the customer service team resolved it promptly.

Very good conversation answered my questions Seems like an awesome product, The rating was 4 stars as Ali mislead the product saying you could choose 8 items she didn't say there was a catch for that I was very disappointed. I ordered the first shipment if I am un happy I will cancel future shipments.

Customer service is incredibly responsive. When most companies are at a 48 hour + response time, I received a response within just a few hours of my query and they shipped a replacement no questions asked!

I was having issues signing into site and with ordering a box for my daughter. I chatted with a staff online and they were kind, quick, and helpful. That is what makes a fine business. Oh, and the products are so fun!

I have had two items arrive to me damaged and both were replaced with no problem. I had an expensive order that was lost in transit and they quickly refunded my money. I have ordered a ton from FFF and rarely have any issues. Just 3 with hundreds of items purchased! The products are great quality and I love the variety!

I wasn't clear on how this process works... Timing, customizing, billing, where I fit in the program. Jojo was very very helpful and efficient and took the time to help me. I'm very happy with her service and help and understand the program much better.

Thank you for not being automated and resolving my issue

Love FabFitFun, always look forward to seeing whats on offer and how i can customise my boxes, friendly staff and quick service. Lovely group!

Very professional and understanding
Also was able to resolve my issue/problem

I love all the stuff I get from fff. They're completely amazing about answering you on time or helping with a problem and the last problem I had they sent me a free gift to just make me feel better? Not too many people do that let alone a company who doesn't really know you in person? They're really fantastic!

My issue was handled with great courtesy within 24 hours of my first reaching out. Fantastic!

It was good she help me out a lot with information

I got covid in April and recovering from till now it damage to lungs. But I hope find cute to help breathe better o 3 inhaler. 3 med in my nubulizer and 2 shot every 2 weeks to help open my lung ways I haven't been out house because I'm to scared I might get a gain so for kindness and understanding

I had mistakenly hit the upgrade button on an email as I was a swiping to get out of the mail - like that $179.00 was removed from my checking account, I was lucky enough to get Kel who rectified my mistake and was kind enough to give me advice about being careful when exiting emails - my fault entirely I should've been more careful- thank you Kel

The only thing missing was for him to explain to me how to get my individual box next season, without activating the annual one. I do NOT want the annual