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EZPOPSY

3.1

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EZPOPSY Reviews Summary

The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.

This summary is generated by AI, based on text from customer reviews

service
105
value
103
shipping
103
returns
96
quality
102

We monitor reviews for authenticity

Singapore
1 review
14 helpful votes
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Cheap copies
December 27, 2019

Don't buy from this website. What you receive and what you see in the pictures are totally different. They sub out the orders to manufacturers in China to make copies of dresses in the pictures. And the dresses turned out to be very bad copies. Materials are printed with the copied patterns and quality of materials is bad, very flimsy. The printed patterns are badly copied, and color is also off. The design is also badly copied and the dresses are cheap productions. The price tag of >US$100bper dress is a total reap off. SCAM indeed.

Date of experience: December 26, 2019
Ezpopsy O. EZPOPSY Rep
over a year old

Dear Fenny,

I'm sorry you feel the item received not satisfying.
Weaim to offer good product & service.
Please feel free to contact us at [email protected]
We'll try our best to help you.

EZpopsy customer service

Nigeria
1 review
15 helpful votes
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I really love shopping at Ezpopsy! If you are looking for something unique, this is the place to go. This is the only place where you will find fashion forward and exquisite pieces that you will not see anywhere else. All of their clothing and jewelry are from independent designers. I bought a lot of my clothes at Ezpopsy festivals, special events and regular wear. The selection is very classy and unique. Their shipping and customer services is very great. Outstanding experience with Ezpopsy.

Date of experience: December 11, 2019
New York
1 review
14 helpful votes
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Scam.
December 7, 2019

This company is a scam. Never what's on the picture and you can't even return. All the way to china cost a pretty penny.

Date of experience: December 7, 2019
Ezpopsy O. EZPOPSY Rep
over a year old

Dear Sandra , our item is same as the picture.
Sometimes light of the environment may affect how it looks.
We're trying our best to avoid it.
You can return without tracking which will be much cheaper.
If you have any other concerns, please feel free to discuss with us through email [email protected]

Singapore
1 review
1 helpful vote
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Shopping online is not an easy job but in my case I got the best from online shopping store EZYPOPSY. They have variety of dresses and the price range is also pocket friendly. They deliver my order in 3 business days as they said on their site. The quality of dress is good. I am very happy
Thank you EZPOPSY

Date of experience: November 23, 2019
Indiana
1 review
3 helpful votes
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Quality is in question
November 23, 2019

Hi i want to order but you have a lot of negative reviews. Your prices are too high if you sending low quality materials. Sp why not price them cheap for cheap labor and cheap fabrics? Ezpopsy!

Date of experience: November 22, 2019
Virginia
1 review
23 helpful votes
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Scam website. DO NOT BUY.
November 20, 2019

This is a scam online shopping. Whatever they advertised on the website and the actual product is totally different. They do not give any refund if they send you the $#*!ty product.
I bought 2 dresses, both of them are horrible looking compare to the advertised on the website. One of the dress looks completely different than what they put on their website. The dress looks like for pregnancy person not for a normal person like they advertised. I asked for returning and getting refund. They refused to give me refund even though both of the dresses look horrible. They said they only give me 20% of the refund. I just got the dresses and can not even use it. All the tags are still there, the dress can't be used and it can't be refund for the bad quality. I am not happy with the order that I received and they pushed me to change the order. If the product does not qualify and I am not happy why do you force me to exchange it? They even stated that they just give 20% refund if I return it.
This scam online shopping is forcing you to buy their products even though the quality was VERY VERY BAD. The product looks 100% different than their website advertisement.
I would NOT RECOMMEND anyone to buy any product on this website. They will rip you off.

Date of experience: November 20, 2019
Ezpopsy O. EZPOPSY Rep
over a year old

Dear Tammy, I'm afraid you've misundertood our email. We've sent you return instruction during the communication already. We offered 20% off if you prefer to keep & avoid return postage.
If you prefer return, we'll offer full refund after receiving the returned parcel.
Kindly check.

TW
1 review
7 helpful votes
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You'll regret it if you do! Everything goes wrong with EZPOPSY! I ordered a dress, and I was shocked! The color, the fabric, the cut are of the worst expectations I could ever have with online shopping. The package was sent out from China. The photos on EZPOPSY are deceiving, as well as the customer service, there is none at all! Stop looking in EZPOPSY, it's a SCAM!

Date of experience: November 12, 2019
Ezpopsy O. EZPOPSY Rep
over a year old

I'm sorry you're not satisfied with the product.
You've probably emailed to the no reply system email which can't response.
Our products should be same as picture.
The light will probably affect how it looks (color) a bit.
Please feel free to contact us at [email protected].
We'll try our best to help you.

Arizona
1 review
2 helpful votes
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Scam
October 25, 2019

Bought a black dress 75$and when I got it was defected and It did not illustrate their picture on the website! So I had to return it to China and I paid $23 off shipping fee which They never refunded me! Since the dress was defected they should have créditées ne back! And they have the worst customer service! Do not buy from them ever

Date of experience: October 25, 2019
Ezpopsy O. EZPOPSY Rep
over a year old

Dear Shannon,
We've checked the item you returned.
Actually it's not defective as mentioned.
I'm afraid you've mistaken inside of the dress as external which make it not as satisfying as expected.
We've offered full refund after receiving the returned parcel.
By the way, detailed pictures of the item has been sent to your email.
Knidly check.

New York
1 review
31 helpful votes
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Never EVER order from them.

I received 3 times, one of them was damaged. I sent them back and had to pay $30 in shipping costs. They promised to refund me at least $15 for the shipping costs. After a while they changed their mind and it turned into "We will give you a credit of $15 for your next order". I didn't want to order anything anymore because the quality is poor and the prices way too high.

It's been weeks since I sent the items back and I'm still waiting for my refund. Nobody answers my emails, they went completely silent.

This is a total scamp! Never order from them.

Date of experience: October 3, 2019
Malaysia
1 review
1 helpful vote
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I have a considerable amount of experience ordering clothes online and I must say that Ezpopsy is among the best places to do so! The clothes they offer are wide in variety so you will not have trouble finding what you like. The ordering and payment processes are smooth and the delivery is fast. The customer service is very friendly and responsive. I'm always happy with my purchases from Ezpopsy and will definitely recommend them to anyone who is looking to buy women's clothes online!

Date of experience: August 26, 2019
Malaysia
1 review
0 helpful votes
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Quality Product And Service
August 25, 2019
Updated review

I ordered a bikini and a jumpsuit from ezpopsy and the quality of both the items I purchased is excellent. The material is of high and long-lasting quality, the design, colour and general appearance is exactly as advertised and the apparel is comfortable. The customer service was very friendly and helpful and assisted me with my enquiries promptly. I am very satisfied with ezpopsy.

Date of experience: August 23, 2019

Great Product And Service
August 22, 2019
Previous review

I'm absolutely in love with the jumpsuits I ordered from ezpopsy! I was as uncertain as I always am when ordering clothes online but ezpopsy delivered exactly what they promised they would. My jumpsuits are even better than I expected and were delivered even faster than expected. The customer service is also very friendly and assistive which tops off an overall enjoyable shopping experience. Will definitely be buying from them again!

Date of experience: August 22, 2019
Malaysia
2 reviews
4 helpful votes
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I am absolutely in love with the jumpsuits I purchased from ezpopsy! I was as wary as I always am when ordering clothes online but ezpopsy certainly did deliver what I expected even faster than I expected it to arrive! The quality of the jumpsuits is amazing and I have confidence that they will serve me well for a long time. Great overall shopping experience and I will be buying from them again!

Date of experience: August 22, 2019
Romania
1 review
3 helpful votes
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After 2 months of posting dress I bought from them, I still can't get my refund back. I paid $115 for it! And they keep saying they didn't receive the dress. Post office confirmed it was delivered!
They are just liars and not willing to return my money!

Date of experience: August 21, 2019
Ezpopsy O. EZPOPSY Rep
over a year old

Dear Olga, we've checked but didn't receive email from you. Kindly contact us at [email protected] and offer return tracking number so that we can check& help Thank you.

Kenya
1 review
1 helpful vote
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I got two BIKINIS from EZPOPSY- one for myself and the other for my 7-year old daughter from their huge selection and everything has been great so far. The stretch fabric is of high quality and I absolutely love it. What's more, I got it at a discounted price. I also loved their fast and reliable shipping. Will order more SWIM WARE from them soon. Delighted customer!

Date of experience: August 15, 2019
Kenya
1 review
0 helpful votes
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Jumpsuits are GREAT!
August 17, 2019

I ordered two jumpsuits from them and they were delivered extremely fast. I've actually been extremely happy with their service in all aspects. They do not cost much, the quality is great, customer service is very reliable, and not to mention that I get random compliments every time I wear them. Thinking of getting my MOM some for her upcoming birthday! Thank you EZPOPSY!

Date of experience: August 15, 2019
Spain
1 review
3 helpful votes
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I heard about Ezpopsy from a friend so I decided to order 2 dresses from them. I was a little worried about the size and quality, however, when I received my order they fit perfectly and the dresses looked beautiful. The delivery was super-fast and I loved the way they carefully packed the parcel. I would certainly order again. I hope they keep delivering such great products!

Date of experience: August 10, 2019
Michigan
1 review
3 helpful votes
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I recently ordered a dress from Ezpopsy for the first time, and I was pleased with the prompt delivery and great customer service. The dress was exactly as pictured and the fabric quality was up to the mark. I love that the clothes are affordable and stylish, and they are a great value for money. Overall, it was a positive experience and I will be ordering some more dresses soon.

Date of experience: August 7, 2019
California
1 review
2 helpful votes
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NO CUSTOMER SERVICE
August 6, 2019

I ordered a dress from this website more than a month ago and i still haven't received anything. I have emailed them a couple times and have given them a call multiple times and have no answer. I have my order number but I have not received any response. Waste of money!

Date of experience: August 6, 2019
Ezpopsy O. EZPOPSY Rep
over a year old

Dear Maria T., sorry for any inconvenience caused.
Please send email to [email protected]. We'll reply and solve your problem asap.

GB
1 review
2 helpful votes
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The sizing on this dress is all wrong for the UK market, despite all the western models pictured on the website.
I am a size 8-10 usually, I checked the sizing guide provided on the website, and selected the medium size.
When it arrived it was probably the equivalent of a UK size 6.
And whilst it says goods are refundable, I had THREE emails asking me if I was sure I wanted a refund, would I like to keep the dress and gift it to someone else for a 20% reduction and so on. Finally I received the notification of how to return the dress; the company insisted on tracked postage back to China, costing me £13.50, which they refuse to pay for.

I recommend not buying if you're not sure, or go at least two sizes up from your usual size!
I won't be using this website again!

Lynda, Guildford, UK.

Date of experience: August 5, 2019
New York
1 review
7 helpful votes
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Update on my Experience with EZPOPSY
August 5, 2019
Updated review

Update on the resolution of my return. I finally did get a refund on my account. I'm not giving a higher rating because if EZOPOPSY had a notification on their site that they would be on vacation for a week, (which they were during the time I was trying to reach them) I would not have been jumping to conclusions about why there was no response. We were able to resolve it. I recommend them because they do have beautiful clothing at great prices. The customer service was great once the vacation was over with.

Date of experience: August 4, 2019

Do Not Use EZPOPSY
May 1, 2019
Previous review

Beautiful clothing, but Buyer BEWARE. I've written the company 6 times since April 28,2019 asking for return instructions per their stated policy on website. Not one response. Also, I ordered something else and then cancelled it within 24 hours as per their website state rules, but they sent it anyway. Order ##8190409035065, too big.

Date of experience: May 1, 2019

From the business

Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.

Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...