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The company has garnered mixed reviews, with some customers appreciating the unique design and quality of certain garments. However, significant concerns overshadow these positives, particularly regarding sizing inconsistencies, poor customer service, and a challenging return process. Many customers reported difficulties in obtaining refunds and faced long delays, often feeling ignored by the company's support. Overall, while there is potential for stylish offerings, the prevailing sentiment suggests a lack of reliability and transparency, prompting potential buyers to approach with caution and do thorough research before purchasing.
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I highly recommend the ezpopsy. I had the joy to find my dress much dream at a very advantageous price! Thank you this way for the wonderful customer service and speedy delivery.
I had a very positive experience with EzPopzy. I ordered a dress for my wife and they have just delivered it in 4 days also enjoyed the discount I got on my first purchase! I am very happy with my purchase so far! If I come across any problems for the 2nd order I will report back. Still expecting the delivery.
I love the dresses somehow my size changed to maternity size to normal and the fit is still ok. Will highly recommend to my relatives & friends
Buy for more soon...
Keep it up
If you are looking for a good collection of dresses and accessories, this is where you should order. Just got my dress delivered, am wearing and could not wait to give a feedback.
This website is superb, if you know how it works. First of all, the products are shipped from different locations, (they have multiple locations), so you have to wait for your dress to arrive. Then because they are working in multiple countries, it takes a bit longer to trace an order. Your order will take at least 4-5 days before it is dispatched, then another 3 weeks to the delivery, depending on where you are located, so plan accordingly.
The quality is superb, very reasonable prices, nice customer support, even better if you know Mandarin or Malay.
I would give 6 stars if i could...
This is the first time i purchased something online. The dress that i ordered was of high quality and retained the essence as shown in image.
I really had a wonderful experience with this site and i would definitely use it for my future purchase.
I purchased number of dresses for my friends and relatives. Everyone was amazed with the quality provided. Moreover, they demanded more dresses of same quality. Highly recommended site with quality oriented products. This is one of the best sites for online purchases.
I ordered a maxi dress from Ezpopsy to present it to my girlfriend since it was her birthday. Initially, I never had a great experience with online shopping but Ezpopsy changed my perceptions since the dress was right according to the displayed picture on the website. The stitching was awesome and it was also delivered quite earlier than stipulated time.
I am impressed. Thank you.
I purchased Brief Black Lace Stand Collar Three Quarters Sleeve Maxi Dress from Ezpopsy.com. The dress is gorgeous, charismatic and it meet all needs that a girl wants. The dress is perfect for casual wear and is available in distinct size to serve girls of all ages. I would recommend buying this beautiful dress for a great look with charismatic touch.
I ordered 2 dresses from them. It took 2 weeks to be told 1 dress was out of stock even though my credit card has been charged. I requested a refund and still have not received it. The second dress has yet to shop up 4 weeks later. I have purchased from many other on-line sites like Zulily and others and have never experienced such a poor level of customer service as I have with this company.
I ordered two dresses months in advance to wear to a special occasion, the dresses did not arrive by specific date, though I was assured it would arrive, I cancelled the order, but had quite the run around, every thing looks beautiful on models, I am not a model. Quality is poor. Another place to not buy from is Floryday bad bad quality. I learnt my lesson the hard way.
Dear Bernadette, Sorry that international shipping took a bit longer than you expected. We appreciate your advice and we will improve our site. Thank you for your time.
I order two dresses, they were nothing like the pictures. The quality was very bad. I paid 126 euro. They promissed me a refund, but after two months waiting a received nothing... Now they do not answer mine emails. Why should they they have already to mine money!
Do not order and do not believe the positief reviews. Those are from employes from china!
Dear Kadiriye, Sorry for any inconvenience caused to you. We appreciate your advice and we will improve our site. Thank you.
I returned an item over 4 weeks ago and i am still waiting for a refund. I have sent a couple of emails as well as proof of postage. To be honest its not worth the hassle.
Disappointing because i bought a dress from them previously and it was lovely.
Dear Susie, ď‚·either return or exchange will only be arranged when we confirm the products have been delivered back successfully. Thank you for your time.
Thank you so much for my dress! I love it and everyone that saw it loved it. I'll definitely be shopping with you all again!
Do. Not. Order. Anything! Poor quality, bears no resemblance to the modelling. When the product arrives it has an invoice that is falsely made out. I paid (stupidly) US$90 for a silk dress. It crackles and sticks to my skin and the invoice states I paid US$20. Just dont risk it. I suspect the rave reviews are plants PS. There is no way this is a reputable site. Not. At. All.
Dear Sam, Sorry for the inconvenience caused to you. We could accept return or exchange. Kindly send emails to [email protected] or call +852 81720055 for after-sale inquiries please.
I want to resend the dresses I bought that did not serve me even seeing the measurements. The chinese body is different from the Brazilian so it did not wear. I Would like to receive cash or exchange for another dresses.
Dear Renata, Sorry for the inconvenience caused to you. We could accept return or exchange. Kindly send emails to [email protected] or call +852 81720055 for after-sale inquiries please.
I loved the dress and the quality. Delivery was also quick so I was impressed about the whole experience
I am from Canada and ordered 5 items. Received it and everyone of my purchases exceeded my expectations, They are high end, run way fashion. I have an amazing coat, people are going to stop me and ask me and ask me where I got it! The embroidery on some of the clothing is beautiful, Love the 2 sweaters and my 2 top's. These are quality clothing. I had a customer service representative that was excellent and was with me every step of the way. Thanks Ezpopsy and your great team!
Hi!
I first purchased a dress and it turns out very satisfactory hence I continue to order the 2nd dress but it turns out a very bad impression and I don't know what to do now... When I received the 2nd item, the color doesn't look the same on the photo, should be white and turns out off-white, the material also look cheap and it has already those small litter flurry from the garment, for the price I was paying, I should not getting this kind of material.
I email them and say I wanted to return the item and I did but Singpost message me and say the item unable to reach... now, I was unable to return the dress and I have to pay for the dress?
I have written them few emails but either NO reply or general reply and says, it will take few working days and following up... but i waited few days, I never gotten any reply.
I am failing a dispute, please see carefully, if you really like the design... gamble it otherwise, be prepared to pay for something that you won't want to wear...
Dear May, Sorry for any inconvenience caused to you.
We will inform you and make refund when we receive the return parcel back to us. Thank you for your time.
EXTREMELY LOW QUALITY CLOTHES. Very poor customer service. I bought 19 items and returned everything except for a pair of yoga pants. Extremely dissatisfied and disappointed. Also, they do not except returns for swimwear even if it has not been worn
Dear Cla, Apologize sincerely for any inconvenience caused to you. Will you kindly inform us of your order # and we hope to better the transaction with you?
I have ordered more than 15 dresses from Ezpopsy. Without flop, each surpassed my desires as it looked far superior, all things considered, than on the site. Having dependably painstakingly checked the size guide for every item (note: they can contrast from item to item), I have never had any issues with measuring. Generally, exceedingly suggested - you certainly can't get anything of this quality at this cost on the high road.
Answer: Dear Brenda, thank you for your visiting to our site. We have our own exclusive designers for our items in Ezpopsy. We are committed to providing customers with original, high quality, and exclusively fashionable clothing at reasonable prices. We have plenty of customers over the world.
Answer: Dear customer, Kindly inform the order number starts from #816 and we will find your order.:) If you have any other questions, please do not hesitate to contact us At [email protected] or call us +85281720055 Thank you.
Answer: Hope we have helped you changed the size to correct size you want. Don't worry.
Answer: Kindly send emails to [email protected] or call +852 81720055 for inquiries please.
Answer: Hello, 2-5 business days of order processing time will be needed before the order is ready to be sent out. It takes 20-35 working days for delivery by Standard Shipping to Armenia once the parcel is sent out. It takes 2-5 working days for delivery by Express shipping once the parcel is sent out. We are located in China. :)
Answer: Yes, free shipping by standard shipping method
Answer: I am sorry that we do not find your order with the order number you provided. Could you please double check it? Or you can inform us the email address you provided for the order. Thank you.
Answer: We usually need 2~4 days to prepare the items before shipment. It takes 10-20 working days for delivery by Standard Shipping once the parcel is sent out. It takes 4-7 working days for delivery by Express shipping once the parcel is sent out. Total delivery time= processing time +shipping time
Answer: I am sorry that we could not ship to India currently.
Ezpopsy is a leading fashion online store featured by fashion designers. We sell cutting-edge fashion and offer a wide variety of fashion-related content. Our objective is to be the largest online wardrobe company around the world.We are committed to providing customers with original, high qualitied, and exclusive fashionable clothing.
Perhaps you're bored of hanging out and totally want to avoid embarrassment among others who happen to dress in the same style and color. Or if you’re on your way to look for something new, then you’re at the right place. We Ezpopsy provide the latest (almost daily) clothing in women’s fashion from the high-streets of London, Paris, Tokyo, Shanghai &New York at a favorable price.We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive fashion styles on Ezpopsy. We believe fashion should be both personal and diversified.We have dedicated ...


Dear Annie, Sorry for the inconvenience caused to you. We will improve our site. Thank you.