Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EZcosplay has a rating of 4.5 stars from 4,016 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
We monitor reviews for authenticity
Good communication.
It was a quick and easy experience, and they even helped me out with getting the boots on time for my cosplay this month!
It was great and the boots are awesome!
I am very happy with the quick and easy process of purchasing from your website, there was no confusion and easy guidance
Product is of best quality and price.
However, I had problems with German customs because you did not declare the correct value. Your declaration was Euro 30 (below German customs limit of Euro 40), the real value was $ 90. German customs / DHL hub Leipzig asked me for a value declaration and did hold back the delivery until I sent copy of the order and paid VAT on the product plus extra Euro 10 processing fee. It took 3 days.
Please tell your manufacturer to include a correct customs statement with your delivery.
We ordered two separe things by mistake so we have to pay shopping twize. E would be very happy if you could refund one of the shippings
Thank you, I did not expect you to be able to deliver before xmas however my daughter was delighted with her present.
Cheers
Brett
Just found out about this wed site today and i love it, now my husband can finally get costumes for assassin's creed,street fighter and devil may cry.
I always come here to kick start my cosplay and to also get new cosplay ideas
Products were easy to find and photos are good. If the product meets my expectations I will be shopping here again.
Received my order in time for Christmas and our daughter is going to be so delighted! Not completely sure about the fit, yet...but I am confident it will be perfect.
The delivery was fast and the costume is excellent. Keep in mind that the pants run small around the waist though.
I love it! I will post pictures once I get the wig!
Everything went smoothly, the package arrived two days before the estimated date (awesome!), the materials are good quality, everything fits snugly, no problems with delivery whatsoever. The customer service is amazing; they'll answer and solve any questions you might have with surprising speed, you can tell they care about their customers. It's a shame I live in Spain and I have to pay these outrageous shipping fees... if we had an Ezcosplay store in Madrid I'd be ordering stuff on a monthly basis...!
Product is awesome and came extremely fast!^_^
REally great product that came with all the accessories! Fits well, and is super cute!
Very interesting. You guys have many different cosplays/choices to choose from!
Material is very nice and comfortable.
Make sure measurements are accurate or round up higher so its more comfortable for you.
Works very well with your schedules. Very good quality items i have bought two cosplays from here and i enjoyed them both.
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.

