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EZContacts

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EZContacts Reviews Summary

EZContacts has a rating of 3.4 stars from 6,720 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 4th among Contact Lenses sites.

service
571
value
357
shipping
361
returns
197
quality
290
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Illinois
1 review
0 helpful votes
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Burberry
March 17, 2020

Got my glasses within a week. Everything was perfect. Definitely going to order more glasses from here.

Date of experience: March 17, 2020
Texas
1 review
0 helpful votes
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Easy to see
March 17, 2020

Nice site, I wish there was a way to shop on this site by lens color.

Date of experience: March 17, 2020
Alaska
1 review
0 helpful votes
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Great selection and prices!
March 17, 2020

I love the selection of frames you offer. I ordered Ray-Ban sunglasses and was so happy with them that the next week, I ordered another pair of regular glasses.

Date of experience: March 16, 2020
Washington
1 review
0 helpful votes
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Excellent Options
March 16, 2020

Very pleased overall with my experience with EZ Contacts. The options were vast for all different styles which was terrific! Thank you for the clear overview for each available product.

Date of experience: March 16, 2020
New Jersey
2 reviews
0 helpful votes
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Amazing!
March 16, 2020

These glasses look and fit amazing prescription perfect I will be ordering again!

Date of experience: March 16, 2020
Florida
1 review
0 helpful votes
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Versace Blue
March 15, 2020

Took longer than expected but so worth it! Great quality and price, I will not purchase eyeglasses anywhere else.

Date of experience: March 15, 2020
Florida
1 review
0 helpful votes
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I'd heard some cautionary tales about buying discount glasses (especially discount brand name glasses) online, so I was a bit worried about ordering from here. However, everything went smoothly. Got my glasses in about a week and a half, and they're legit. Came with a case and a cleaning cloth. Price was great. Can't complain!

Date of experience: March 15, 2020
California
1 review
0 helpful votes
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Exchange
April 13, 2020

My prescription is too strong inside the glasses so I need to exchange them for my proper prescription

Date of experience: March 14, 2020
New Jersey
2 reviews
0 helpful votes
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Great experience
March 13, 2020

Great experience. Will always shop with ezcontacts,

Date of experience: March 13, 2020
Pennsylvania
1 review
0 helpful votes
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Amazing Customer Service
March 13, 2020

I forgot to add the prescription to the lenses and when I called to add it, it was so quick and were able to make the corrections. The only issue was that I thought I would have them within the 2/3 days I paid for but it took longer because of the prescription. Once sent though it was almost instant we received them. Overall an amazing experience

Date of experience: March 12, 2020
Florida
1 review
0 helpful votes
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Happy Camper!
March 12, 2020

I was treated with fairness and with much consideration and I cant thank you all enough for all you did for me.

Date of experience: March 12, 2020
California
1 review
0 helpful votes
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Contacts Took 3 week when their website said they were in stock. They made no effort to contact me when they were late, I had to contact them and try to find out what was happening with my order, felt very unprofessional.

Date of experience: March 12, 2020
GB
1 review
0 helpful votes
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Great quality
March 11, 2020

Recently purchased prescription sunglasses. They are perfect. The quality is great. Brand is authentic. They also provide case and a cleaning cloth. But I do have to say that I struggled trying to figure out my size frame, but I did my research and have a lot of experience with glasses so I knew exactly what I wanted and made the best choice. I do advise that if you don't know your frame size it's best to shop personally then online. But if you know your size bridge and lens, etc. This is the site for you.

Date of experience: March 11, 2020
California
1 review
0 helpful votes
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Got three pairs of nice frames at very reasonable prices. Did a great job of creating the prescription lenses. The frame manufacturer was a complete pain in the rear end -- as the frames I wanted were on backorder and they just kept guessing as when they would be ready. That isn't EZ's fault, though, and they did a great job over everything they were in control of.

Date of experience: March 10, 2020
California
1 review
0 helpful votes
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Michael Kors sunglasses
March 10, 2020

Nice to he able to get prescription sunglasses to my door in less than a week!

Date of experience: March 10, 2020
New York
1 review
0 helpful votes
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Prescription glasses order
March 9, 2020

Very easy process, thorough and at a fair price. Thank you!

Date of experience: March 9, 2020
Illinois
1 review
0 helpful votes
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Love the glasses
March 6, 2020

Fast shipping, fast delivery. Authentic glasses & super cute.

Date of experience: March 6, 2020
Tennessee
1 review
0 helpful votes
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Slightly dis satisfied
April 4, 2020

Shipping took almost a month... got no updates. Would have loved for shipping to be faster.

Date of experience: March 5, 2020
Vermont
1 review
0 helpful votes
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Went to a glasses store and tried on glasses. I searched online for the ones I wanted and found them for least expensive here. Ordered them and had them 4 days later WITH prescription. Ordered two more pairs this week because I was so pleased.

Date of experience: March 5, 2020
Michigan
1 review
0 helpful votes
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Review for EZcontacts
March 5, 2020

The classes came with a case and were much better price than other retailers. However, they took about three weeks to arrive.

Date of experience: March 5, 2020