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EZContacts Reviews Summary
EZContacts has a rating of 3.4 stars from 6,720 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 4th among Contact Lenses sites.
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Took way too long to ship. Ordered on December 14, shipped on December 30, Arrived January 5.
I ordered glasses last year, and it is now March, and still don't have them. I think the site is a scam.
I am so angry I could spit! I ordered eyeglasses in 12/21. It is now 3/1/22 and I still don't have my eyeglasses! Nuf said.
Could not find anyone that would do rimless frames
A++ would do business again. Easy transaction to be a part of. You won't disappointed.
Out of stock, and discontinue! After two weeks of waiting!
Easy ordering and fast receipt of contacts! I would definitely recommend and use again.
HORRIBLE!
Let me just say! It's one thing when you have a item for sale and the description details for something says it will ship in 4-5 days and nowhere does it states business days. I made sure before I completed my order. But to say it has now been 9 days and still no order shipped! On top of that I did 2 day shipping. This company is a joke and this was my go to place. Also the customer service is horrible. Well let me rephrase that because you can never reach no one via phone! When you chat that also takes 3 days for a response and when you get a reply another 3 days. I will not refer anyone to this company again or use myself! Worst experience EVER I spent almost $450 this should've been a great experience! Don't waste your time with them unless you have time to wait on your items
They don't pick up the call when calling their customer service line when having issues, so you have to email them. It takes a few days for them to respond. I paid shipping for 4 pairs and only one got shipped. Waited for a month for the rest then had to cancel then hey refunded a wrong amount less than I paid for. It is a nightmare! Wanted to leave this review to their website but it doesn't seem like they accept one star review.
I searched a little bit for the best price, including shipping & handling fees. EZContacts was the best price and I had no problem with the shipment or billing. I would order again from EZContacts.
Best place online to purchase eyewear and contacts. Always my go-to place for the last 5+ years for my contacts. The prices are the lowest I've seen.
Horrible Experience took too long to get the merchandise. No timely communication after i ask question through email about my order.
This is the best no-hassle contacts site I've found. Great prices, selection. Website easy to maneuver. No needless hoops to jump thru about your doctor, prescription, etc. This is my go-to site, for sure.
I purchased some Ray-Ban sunglasses for Christmas very happy with my new glasses and the service I received.
I love the glasses I bought! Great price, great quality. Came sooner than expected!
Very nice to do business with. Anyway they can help is what they are very good at.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members