EZContactsReviews 6,720

I found these guys by searching the web. I had a terrible experience with LensCrafters and vowed never to order there or step in that store after my recent eye exam. I give EZ contacts a 4 instead of a 5 because they could have been a bit more proactive with follow up. It took me over 14 days to get my glasses. I had to call 2 times to follow up myself. To find out that the order was just sent to production for the lens. If an email was sent alerting me of each process would have been a bit better. But every business has room for improvement. And hopefully this review helps the company work towards making small but beneficial improvements. However, my glasses look fantastic! My lenses are crisp and clear and no imperfections. I really love the quality of work from these guys and will with no doubt recommend them and order again!

Also, their customer service reps are all great! Very polite and eager to assist! Customer friendly and focused makes them top notch!

I ordered a pair of regular sunglasses and paid extra for immediate delivery. Two days later I get a notification that the sunglasses are not in stock and that the delay is 7-10 business days. 12 days go by and I get no further notifications. I write two emails asking for an update - no response. I call them and wait for 1 hour to speak to somebody. They tell me the glasses are not in stock and i'll have to wait 7-10 business days - I finally cancel the order and order from somewhere else. Last time I will use EZContacts, nothing easy about this...

The product that arrived in my mailbox was exactly what I had thought, if not more. The frame was complete with extra lenses, lens cleaner and warranty. The frame feels good on my face, too. Downside? To receive the frame, I had to wait longer than I had planned to (partly because the product I ordered ab initio was no longer in stock)

I got my sunglasses within a week, and I LOVE them. And YES they were real Burberry sunglasses. Then I got my regular glasses not too long after, rx was correct and they did have the anti glare like I ordered. And YES again, they were real Burberry glasses this time too. Both came with the real cases and authenticity papers. They both came with EZ contacts lenses cleaning spray and cloths! Along with little tools to tighten your own glasses if need be. I'm already thinking about ordering another pair of glasses.

Will make a longer story short. Placed an order for an item that appears to be in stock. Fast forward a week, I email EZ contacts for a status and timeline. Going back and forth over several emails, I they finally inform me that it could be weeks before I receive my order, as it is shipping from their manufacture. Really, ordering from this website/business is a waste of time unless you can wait for weeks, even months. The only good thing is, that is was fairly straightforward to cancel my order. Never again!

I've decided at the last minute to purchase the Nike Vaporwing Elite R EV0913
In MT BLACK/SPEED TINT UML RED for my trip to Paris. I wanted to showcase these incredible spectacle from Nike Lab USA & Zeiss of Germany at the Paris Marathon's Expo.

On top of free shipping, EZContact expedited the package to priority so I would received it four days prior to leaving! Professionally packaged including extra gifts like pen spray glass cleaner, portable eyeglass screw kit, and extra cleaning cloth. I am very pleased with what I'd receive & EZContact customer service and would buy from them again!

I bought contacts- two prescriptions, and glasses.
First order of contacts was super fast. Then nothing...
My contacts took almost 2 weeks. Same with the glasses, which they state on their site are available in 2-3 days. Gave some excuse that the glasses had to come from the vendor. Okay, so you notify the customer and let them decide if you want to proceed. I emailed every day, complaint on FB and I wasn't alone there. Eventually I got my orders. Can't tell if they're real or fake. Definitely would not recommend them and won't ever shop there again.