EZContactsReviews 6,720

So disappointed in the company itself I have nothing good to say. Overall the product was fine it's what I ordered but very stressful and WILL NOT recommend to ANYONE and WILL NOT purchasing glasses from here again.

I had to call and make sure my prescription was understandable. I spoke to two different people who were extremely helpful. Then when my glasses came (10 days!) with a portable spray cleaner and the extra lenses! WOW! I just have to say this is the best. I was very concerned about ordering glasses online and getting the prescription right. I would never hesitate to use easy contacts again and again and again

I places my order in Sat and expected 5-7 business days shipping, than today, Monday, I have receovwd an email says that it will take more than a month. Why do you list this item if it is out of stock? And I see in the reviews that I am not the first customer they do it to! Very bad.

Everything started great. Shipped within a couple days. Once i received my glasses, it was the complete wrong model. Not even for the same sex. I emailed them with a complaint, no response until I opened up a dispute with paypal. I returned the glasses, and wanted a refund or original order fulfilled. 11 days no response, went to escalate with paypal.

I did not receive a call and I have questions about my purchase...
Please have someone call me so that I can get the answers that I need on my purchase. Thank you...

I had my order partially shipped. I am still waiting for my other glasses that I had ordered. I was told last week that it was in the lab and it would be ready to be shipped by Tuesday or Wednesday latest. It is now a week later and I still haven't received any information. Its been over 3 weeks since I have ordered my glasses.

I was interested in purchasing a pair of glasses with lenses that are not listed on their website and EZcontacts customer service was able to make that happen for me quickly and easily with a special order request at a price that was unbeatable!

Horrible customer service! I paid extra money for expedited shipping and did not receive it. They would not give a refund for the shipping amount paid. The website does not tell you it takes 5 days to process prescription glasses prior to them shipping

After receiving the wrong contacts, I contacted John at customer service. He was prompt and responded to my emails. I needed the correct contacts before I left the country in 2 days! He reassured me that after speaking with his supervisor, I would be taken care of. The correct shipment was sent the next day. 5 stars for customer service with overall 4 star for the initial problem.

It took an extra week to ship but I don't care great price and my glasses are perfect. Some folks scare easy or wait until they they are without glasses or contacts then cry that the site is a scam if their order is delayed, mine was delayed but totally worth it.

Excellent service and quality eye glasses for less than half what I would have paid at my ophthalmologist.

Shipping took a while and the quality in the lenses is lacking. They look an feel a little cheap disputed the glasses being good quality.

Good online experience. Prices were good. Delivery took about a month... but I was fine with it since I didnt need my glasses immediately. Would recommend to buy from again.

Great low prices! I loved my frames, this is my second time ordering. Only thing is I paid for faster shipping and it took still about a week or so to arrive.

Long shipping time, then package was stolen and they are prolonging the return of my money. Very dissatisfied. A friend ordered glasses as well and she does not believe they are authentic.

Ordering process was quick and easy... But receiving the product, from shipping notification to delivery was unnecessarily painstaking. I chatted with online customer service and phone customer service (upper management) before finally getting direct answers on my shipping date, 9 business days later. Beware, 5-7 days was not accurate for me.

Great service and timelines of delivery of glasses with prescription. I recommend using EZContacts for your eyewear needs.

After two months I still haven't received my glasses. They said they weren't gonna charge me until the item was sent buy they charged me $200 and I'm still waiting for my prescription glasses.