EZContactsReviews 6,720

Needed customer service assistance... utilized the chat feature. The customer service representative that assisted me was helpful and answered my question quickly.

My son loves the glasses so I'm happy plus they seem like good quality frames and lenses. Finding and purchasing them on the website was easy too.

The glasses and the price are amazing. Couldnt get a better deal for the quality of the frame and designer brand anywhere else.

Easy purchase and great customer service. Great glasses also. Highly recommend. Much better value than other places

I tried on some glasses in a brick and mortar store and then went to price compare. I bought DG designer RX glasses for $77 - not the $200+ (and that's with insurance) I would have paid in a store. Thank you!

I received a package from EZ Contacts and when I opened it I discovered that the glasses inside did not match my order. In fact, the wrong glasses had been shipped to me.

I ended up with a very nice product for much less than the glasses would have cost me in a traditional store. However, I was not expecting to wait one month to receive the glasses, that's too long. And when I would contact customer service to ask when I could expect them they told me that the order was processing and didn't give me an expected date. I ordered them on August 24th and received them on September 23rd.

Great glasses, great prices. Maybe a little slow about letting you know when something is out of stock or there's a problem. But, just call their customer service. They're great.

I waited for over a month for sunglasses I chose because they said I would receive them in 5-7 days. I canceled the order after 3 weeks and they confirmed that but a week later said they just received them and they were in production and they would charge me to cancel. It was ridiculous and I had to get my credit card company Involved

Kylie was able to assist with my request and provided great customer service.

She actively heard my inquiry and followed through!

My experience with John Miller was excellent. He was very nice and helpful. I did not apply a promo to my order at checkout, but he was able to apply it for me manually anyways. Great customer service.

Same quality Polo glasses for 1/3 of the price of my local store! Will be a return customer. Thank you EZ Contacts :)

Received prescription eyeglasses where I couldnt see through the lenses. The customer service experience and return policy is negative and unpleasant.

The 15% off coupon code wasn't working when i placed my order, Angel was very quick to remedy the issue and my order was placed, thanks!

I think it was a great experience, finding the frame and selecting the size and all that was pretty easy and straightforward, and the price was great. The order was delayed a little bit but still not bad at all. Would recommend and buy again for sure.

The glasses came in a timely fashion and are amazing quality. My son loves his very first pair of glasses. Will order again for sure.

Kylie Grams proved to be very knowledgeable and patient, and helped me find a resolution to my concerns. Her attitude and willingness to help made for a very pleasant experience for me as a customer. Thank you Kylie!