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EZContacts Reviews Summary
EZContacts has a rating of 3.4 stars from 6,720 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 4th among Contact Lenses sites.
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Super easy online process, great selection, and my glasses came with complimentary wipes and a spray - totally would order again!
Make sure to call after placing your order to expedite your process. After I spoke to someone directly I receive my product with in 2 busies days after placing my order.
Excellent purchase and looked exactly like the pic. I highly recommend ordering from this site. I will be doing business again.
Glasses came just as described and my son loves them! Quick turn around and awesome customer service.
The customer service answered me very fast and solve my problem very fast! My order will be shipped soon!
Glasses came in great and the quality is amazing and so is the price. I am so happy I found this website and I am very excited for my next purchase. One thing I absolutely loved was the awesome glasses essentials that came in the package!
Dear Valued Customer:
Thank you for your review! We're excited to hear that you're enjoying your new order. We sent along those little extras to enhance your order. Thank you for noticing our great efforts.
Sincerely,
I would order again from EZ Contacts. The rep was prompt with my issue and offered a quick solution. This is my third order with them and I will more than likely use them the next time I need to place an order.
The service was quick and easy. Prices were already great and they gave me another discount on top. I used the chat option for service and they responded and took care of my order right away.
Dear Valued Customer:
Thank you for your great review! We're so glad to hear that our customer service team has been helpful. We are looking forward in keeping you impressed on all your future orders.
Sincerely,
My discount code was not working. I tried a few times and it was invalid for some reason. I click CHAT and I got help right away. Easy and fast I was able to order my contact lenses and got my discount advertised on the website. Now I just need to seat and wait for my new contacts.
Dear Valued Customer:
Thank you for taking the time to share your great experience. We surely appreciate your feedback and we're looking forward in continue serving you with par excellence.
Sincerely,
I have been using EZ Contacts since I discovered them. Ihave ordered several pairs for myself, my husband and my son. The only complaint that I have ever had is that the glasses can take a while to arrive sometimes. Other than that, it is a great service. Highly recommended!
Dear Valued Customer:
We appreciate your feedback! We love hearing from you so we can continue with our great services with pride and pleasure.
Sincerely,
Probably in the future I am not going to order glasses or sunglasses because they always send the ones for kids. Contact lens it is alright
Kylie was extremely helpful. Initially I was dissatisfied however she worked wonders and made my day!
Dear Valued Customer;
We love hearing from you! We strive for 100% customer satisfaction, so thank you for noticing our great efforts.
Sincerely,
The glasses are beautiful and came in a short amount of time! Love hem! So they came with cloths and a screwdriver which i thought was nice. I would definitely buy from them again.the only thing was that they didnt have the color that i originally ordered so they asked me to pick another color. But other than that i do not have complaints.
Had an issue with using a Cyber Monday code. Rex took care of this in no time with absolutely no hassle. Will be using this website for my other children's contacts as a result. Thanks Rex.
Dear Valued Customer:
Thank you for your great review! We're so glad to hear that our customer service team has been helpful. We are looking forward in keeping you impressed on all your future orders.
Sincerely,
Although I was hesitant to order glasses online, everything was smooth and easy. Very happy with product!
Dear Valued Customer:
Thank you for passing along your feedback! We're glad to hear that you're satisfied with our quality products. We look forward in continue serving you with par excellence.
Sincerely,
Had some concerns, and the chat agent was able to assist and fix my problem in less than five minutes. Thank you!
Dear Valued Customer:
Thank you for your great review! We're so glad to hear that our customer service team has been helpful. We are looking forward in keeping you impressed on all your future orders.
Sincerely,
The frames are great the lens are great I love them. They had to be back ordered and I wasn't told this when I ordered them. But the price was great compared to a local retailer.
Glasses fit great. I was sceptical about using an online company to get my glasses but these fit great and I'm getting a lot of compliments.
Dear Valued Customer:
Thank you for your review! We're excited to hear that you're enjoying your new order. We hope to keep you impressed on all your future orders.
Sincerely,
This was my first time purchasing a pair of Rx glasses online, and it will not be the last! My overall experience was great, the only hang up I had was the delivery of my Rx sunglasses. They came in about 2 weeks after my regular pair of glasses came in. I would like to know if the frame wasn't in stock, special case for my prescription, etc. An e-mail would've done the trick. Other than that, it was a great first experience.
Dear Valued Customer:
Thank you for taking the time to write your review! We are very much complimented to hear about your great experience. Please note that processing time on prescription sunglasses/eyeglasses orders may vary per prescription job.We are certainly looking forward in continue serving you with par excellence.
Sincerely,
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Valued Customer:
Thank you for your review! We are very much complimented to hear about your all in all great experience.
Sincerely,